All reviews

Rating Breakdown

  • 5
    97% (312 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

March 27, 2023

Great app, looking for this around 2 years. This app have everything you need in a return portal and costumer service is awesome!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

ReturnGo has been great for us! We switched from a competitor and our plan with ReturnGo is less expensive with even more features.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2023

insane assistance , thank you angelo for the fast and detailed support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Their staff have been SO helpful, and have been incredibly useful. I cannot thank Geanica especially, who has been an absolute blessing for setting everything up for us. Their team is responsive, quite literally responding instantly, and cut straight to the point and can answer your questions. I highly recommend this app for you to use for returns. I have tried SO many other apps, but this one has been quite literally perfect. Thank you to this team again! And Geanica especially.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2023

ReturnGo has helped us automate our return, repair and exchange process. Amazing customer support - they are super responsive and easy to work with. The RG team prioritizes development items when we need them and is always available for any issues/requests. RG also helped us to create a custom warranty portal to manage our repairs processes which has been amazing. Strongly recommend this app.

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 28, 2023

they have a good costumer service team and at the moment it seems that they provide a good service. n

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 27, 2023

Dieses Return & Exchange App ist sensationell und weitaus das beste was ich bis jetzt mit Shopify ausporbiert hab. Super Intergration mit Shopify und unterstützt alle benötigten Exchange/Return-Use Cases, kann ich nur empfehlen. Das Thema alleine ist ja schon sehr komplex, aber richtig konfiguriert macht es die Kundenerfahrung super einfach und übersichtlich, eine Retoure anzumelden, selbst auf dem Mobile. Super ist auch die Möglichkeit für Refund mit Store-Credit, welche sogar im Kunden-Konto angezeigt werden kann. Aber auch im Backoffice sehr übersichtlich mit gutem Zusammenspiel mit Shopify-Admin. Und noch viel besser ist der Support von returnGo, ohne langes warten im Chat, hilfsbereit unterstützen sie, wo sie nur können. Dank deren Hilfe konnte ich auch komplexere Fragestellungen zu meiner vollen Zufriedenheit lösen. Dear returnGo-Team - keep on doing what you do - thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Such a great app. Super easy for customers and staff to use, eases the returns process and saves us a lot of time. Plus the customer service team are fantastic and super quick at replying.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Amazing solution! A must have app. Return go provide us exchange and return experience. Support teams is great. Well done

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

The Returns Go App makes the process of returns, exchanges and refunds very efficient. The portal is easy to navigate and the customer service is great. I recommend this app to any business that is looking to streamline their returns process.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I've been using Return Go for over a year now, and it has significantly reduced the time and effort required for managing returns through the exchange portal. Our customers greatly appreciate this user-friendly tool for initiating return requests, and it instills confidence in their shopping experience.

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 24, 2023

מערכת מעולה שמאפשרת לבצע התאמות ולהתאים את עצמה כמו כפפה ליד. סטיבן והצוות נותנים שירות ומענה מיידי לכל בעיה/בקשה, גם אם הפיצ'ר עדיין לא קיים הם עושים הכל כדי להשלים את החסר ולתת מענה. בין אם ברמת הקוד, הדרכות, תיקונים ועוד ועוד... ממליץ בחום!

Using app

About 1 month

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 12, 2023

לאחר התרשמות קצרה מהאפליקציה יצרנו קשר עם שירות הלקוחות שלהם, באופן מיידי סטיבן חזר אלינו במייל עם אפשרות לפגישת זום עבור הקמת הפורטל ביחד במשך שעה ארוכה סטיבן המצקועי עזר וסידר כל מה שצריך והכל עם חיוך מאחלים הצלחה רבה ותודה על העזרה!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Fabulous App and really great immediate support on Live Chat! Would recommend this App to companies who have to manage alot of returns.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

This is the best app out there for a reasonable price. This has all the features of the overpriced ones. And, the support group is GREAT. We use this on Jane Win Jewelry, and I use this app for a number of my other eComm clients. No returns app is perfect, but this has the best combo of features, price, and support. Cheers team

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Super application qui va nous simplifier la vie ! Le service client est top et très réactif. J'ai eu besoin d'un peu d'aide pour tout paramétrer et comprendre le fonctionnement et j'ai bien été accompagnée :) Merci !

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Perfect solution for our needs. Allowed us to streamline our returns process and give customers instant responses

Store

GORAL

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

We've been using this app for a while and it works great. In addition, they have the best customer support.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Wonderful, easy to use app with great support!!! Makes it very easy for me, my staff, and my customers. THank you!

Using app

10 months

Total reviews

6

Average rating

5.0