ReturnGO Returns & Exchanges

April 24, 2023

quick and friendly assistance when I needed help updating outgoing email template as well as guidance how to update moving forward

April 14, 2023

the customer service is amazing! they always help right away and are so nice!! they even helped set up the whole thing for me when i couldn't figure it out :) highly recommend!!

April 12, 2023

I had a great onboarding experience with Junessa. She answered all my questions and helped me setting up the returns portal for my shop. RetunrGo is a great app with many features and fair pricing. Only in design I find they could improve a little bit.

April 7, 2023

Really great app and amazing customer service! Features > App is able to handle customers uploading photos with their returns > Questions are customizable based on shop owners' needs > Emails that customers receive are customizable to reflect shop branding, messaging, etc. Customer service > Super fast, I can hardly keep up! > Super friendly and over the top helpful Affordable Customizable Streamlines the return process for customers which is most important—great app, thanks!!

March 29, 2023

great app, easy to use, the team is super helpful and answers all questions on the chat right away. definitely would recommend this app.

March 27, 2023

ReturnGo is fantastic! Their staff is incredibly knowledgeable and helpful. Truly a top-notch service that I would reccomend to anyone.

March 27, 2023

Great app, looking for this around 2 years. This app have everything you need in a return portal and costumer service is awesome!

March 24, 2023

ReturnGo has been great for us! We switched from a competitor and our plan with ReturnGo is less expensive with even more features.

March 23, 2023

insane assistance , thank you angelo for the fast and detailed support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

March 22, 2023

The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.

March 9, 2023

Their staff have been SO helpful, and have been incredibly useful. I cannot thank Geanica especially, who has been an absolute blessing for setting everything up for us. Their team is responsive, quite literally responding instantly, and cut straight to the point and can answer your questions. I highly recommend this app for you to use for returns. I have tried SO many other apps, but this one has been quite literally perfect. Thank you to this team again! And Geanica especially.

March 9, 2023

ReturnGo has helped us automate our return, repair and exchange process. Amazing customer support - they are super responsive and easy to work with. The RG team prioritizes development items when we need them and is always available for any issues/requests. RG also helped us to create a custom warranty portal to manage our repairs processes which has been amazing. Strongly recommend this app.

Feb. 28, 2023

they have a good costumer service team and at the moment it seems that they provide a good service. n

Feb. 27, 2023

Dieses Return & Exchange App ist sensationell und weitaus das beste was ich bis jetzt mit Shopify ausporbiert hab. Super Intergration mit Shopify und unterstützt alle benötigten Exchange/Return-Use Cases, kann ich nur empfehlen. Das Thema alleine ist ja schon sehr komplex, aber richtig konfiguriert macht es die Kundenerfahrung super einfach und übersichtlich, eine Retoure anzumelden, selbst auf dem Mobile. Super ist auch die Möglichkeit für Refund mit Store-Credit, welche sogar im Kunden-Konto angezeigt werden kann. Aber auch im Backoffice sehr übersichtlich mit gutem Zusammenspiel mit Shopify-Admin. Und noch viel besser ist der Support von returnGo, ohne langes warten im Chat, hilfsbereit unterstützen sie, wo sie nur können. Dank deren Hilfe konnte ich auch komplexere Fragestellungen zu meiner vollen Zufriedenheit lösen. Dear returnGo-Team - keep on doing what you do - thank you!

Feb. 23, 2023

Such a great app. Super easy for customers and staff to use, eases the returns process and saves us a lot of time. Plus the customer service team are fantastic and super quick at replying.

Feb. 14, 2023

Amazing solution! A must have app. Return go provide us exchange and return experience. Support teams is great. Well done

Feb. 7, 2023

The Returns Go App makes the process of returns, exchanges and refunds very efficient. The portal is easy to navigate and the customer service is great. I recommend this app to any business that is looking to streamline their returns process.

Oct. 3, 2023

I've been using Return Go for over a year now, and it has significantly reduced the time and effort required for managing returns through the exchange portal. Our customers greatly appreciate this user-friendly tool for initiating return requests, and it instills confidence in their shopping experience.

Jan. 24, 2023

מערכת מעולה שמאפשרת לבצע התאמות ולהתאים את עצמה כמו כפפה ליד. סטיבן והצוות נותנים שירות ומענה מיידי לכל בעיה/בקשה, גם אם הפיצ'ר עדיין לא קיים הם עושים הכל כדי להשלים את החסר ולתת מענה. בין אם ברמת הקוד, הדרכות, תיקונים ועוד ועוד... ממליץ בחום!

Jan. 12, 2023

לאחר התרשמות קצרה מהאפליקציה יצרנו קשר עם שירות הלקוחות שלהם, באופן מיידי סטיבן חזר אלינו במייל עם אפשרות לפגישת זום עבור הקמת הפורטל ביחד במשך שעה ארוכה סטיבן המצקועי עזר וסידר כל מה שצריך והכל עם חיוך מאחלים הצלחה רבה ותודה על העזרה!