AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,392
Reviews
Chart
#145
Shopify

All reviews

5 / 5 Share
Oct. 16, 2024

Absolutely thrilled to work with AfterShip. Moazzam was amazing at walking me through the platform!

Store Using app Total reviews Average rating
Sexy Little Robe 1 minute 11 5.0
5 / 5 Share
Oct. 11, 2024

Very good

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 11, 2024

Had an issue and Aditya Pundir was super helpful and got me all set within minutes. Thanks!

Store Using app Total reviews Average rating
Canter Culture Riding Apparel About 2 years 3 5.0
5 / 5 Share
Oct. 9, 2024

very helpful

Store Using app Total reviews Average rating
Julian & Mark Over 2 years 1 5.0
5 / 5 Share
Oct. 8, 2024

Customer support was very helpful in resolving my issue. Overall the product has performed very well.

Store Using app Total reviews Average rating
American Blossom Linens Almost 6 years 3 5.0
5 / 5 Share
Oct. 8, 2024

Moazzam me ayudo a configurar mis cuentas de manera rápida y efectiva incluso se ofreció a hacer una llamada conjunta para solucionarlo y me ayudo con mi mala comprensión del ingles. Lo solucionamos y estoy muy agradecido.

Store Using app Total reviews Average rating
OrtoPrime.de About 1 hour 1 5.0
5 / 5 Share
Oct. 7, 2024

Store Using app Total reviews Average rating
TOMS.com 6 months 1 5.0
5 / 5 Share
Oct. 2, 2024

Really am loving this app and the customer service Moazzam Ali is very helpful!

Store Using app Total reviews Average rating
Shrimp and Grits Kids Over 2 years 5 5.0
5 / 5 Share
Sept. 30, 2024

Moazzam was very helpful with setup, great software even better service! Thank you!

Store Using app Total reviews Average rating
Faris 5 days 2 5.0
5 / 5 Share
Sept. 27, 2024

Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.

Store Using app Total reviews Average rating
Bailey's CBD Almost 2 years 5 5.0
5 / 5 Share
Sept. 24, 2024

Customer service is great and helped us out to get us started very quickly and efficiently

Store Using app Total reviews Average rating
ELO About 1 hour 9 4.4
5 / 5 Share
Sept. 24, 2024

AfterShip Customer service was great helping me set up a complex shipping rule. Aditya was excellent and resolved the issue straight away via screen share. Really helpful and great customer service :)

Store Using app Total reviews Average rating
AXELEGRO About 1 month 3 5.0
5 / 5 Share
Sept. 24, 2024

Aftership helped me setup my carrier and Moazzam's customer service was great.

Store Using app Total reviews Average rating
Snēk Cycling Over 1 year 1 5.0
5 / 5 Share
Sept. 17, 2024

Moazzam has been very helpful and detailed on the situation that i am facing.

Store Using app Total reviews Average rating
ALPAKA Almost 6 years 19 5.0
5 / 5 Share
Sept. 17, 2024

Store Using app Total reviews Average rating
Astral Services About 2 years 3 5.0
5 / 5 Share
Sept. 17, 2024

Very helpful contact service

Store Using app Total reviews Average rating
VUDU Performance Almost 4 years 4 5.0
5 / 5 Share
Sept. 13, 2024

Store Using app Total reviews Average rating
LesRoisClothing About 2 hours 1 5.0
5 / 5 Share
Sept. 11, 2024

AfterShip has been great to work with so far. I am so happy I was able to get technical support via chat and then via Google meet. Rajat was amazing. He is very smart and knows his product well. He walked me through the steps during set up that were a little confusing to me. I am so happy I had Rajat as my technical support and help.

Store Using app Total reviews Average rating
Prana-Pets.com 43 minutes 3 5.0
5 / 5 Share
Sept. 10, 2024

I had a question about how to use the platform and they hopped on a quick Google Meet so we could do a screen share! It was very helpful and the first time I had support offer to do something like that. They resolved my issue quickly. Thank you!

Store Using app Total reviews Average rating
Doc's Diesel About 1 month 4 5.0
5 / 5 Share
Sept. 10, 2024

Great app for returns and great service from Aseem. Highly recommend.

Store Using app Total reviews Average rating
Vintage Wholesale Supply 3 months 3 5.0
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