AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,397
chart
#1,023
All reviews
Rating Breakdown
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Jan. 23, 2024
Jan. 17, 2024
Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!
Jan. 11, 2024
A simple and at the same time very high quality and effective application. I highly recommend it.
Jan. 6, 2024
Very fast service and have had no issues with the setup. Looking forward to using the app. They took their badges off within 30 seconds of me messaging them which was impresive and a great first interaction with their customer support!
Jan. 4, 2024
Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.
Jan. 4, 2024
Nalinee answered all my questions, excellent support and went beyond my expectations
Dec. 29, 2023
I am just a week in, but so far so good. I am at the first stage of just setting this up. I am finding that this will take some time to set up. That is actually a good thing, because this software gives you a lot of options. A one click install app usually doesn't do much. Be prepared to take your time to go through all of the details. In the end, I am hoping that this software will make our customers happy, make for a great return experience, and keep customers coming back. I will keep you posted as i proceed.
Dec. 27, 2023