AfterShip Returns & Exchanges

Oct. 1, 2017

I had trouble installing it, initially. I had to uninstall and reinstall and a couple days later it works. Overall, it is a very easy to use app. I have not had the chance to observe how it works on my store. However, I like the fact that this app takes care of the return process for my store.

Sept. 26, 2017

One of the most efficient app on Shopify. Please add option to customise email.

Sept. 26, 2017

So far so good. But our customers keep sending the emails about "Add Tracking"-a page comes up with some errors, so they can't add a tracking number. Other than that, this app is absolutely convenient for both customer and us.

June 30, 2019

So far so good! It can be confusing between this in another product they have sharing the same interface.

Sept. 19, 2017

Seems like it should work. I created a mock return request and all seemed to work well. The reason I didn't give if the full 5 stars is I think they could improve it by adding an option for customers to submit a picture of a defect. That way the seller could make an immediate decision to refund or replace the item without the customer having to return a parcel and wait for it to arrive and be inspected before a decision is made. If that option already exists, forgive my ignorance but I didn't see it in options.

Sept. 17, 2017

Pretty handy App. Keep up the good work!

Sept. 15, 2017

Great app! Easy to install, works great (I tested it personally) and the support team is quick to help.

Sept. 14, 2017

I like using this app. Its really easy to use and has cut down the work i have to do when handling returns.

Sept. 12, 2017

The app was easy to install and configure. We have yet to receive a return, so I can't comment on how painless the whole process will be, just yet.

Sept. 7, 2017

Really helps speeding up the return-process and a real time-saver both for us and the customer. Only drawback is that it's not fully integrated into the website, but you can customize most of it to get an integrated feeling.

Sept. 1, 2017

Aftership returns have made it super easy for our customers to collect returns from customers, stops a lot of the hassle for us and already recommended it to friends who want to start their own stores. Thumbs up.

Sept. 1, 2017

Great App!! It gives any site a very professional image.

Aug. 31, 2017

So far no complains here. Still in the process of getting my store out there,we put our last into this.Gods willing he will shine some light on our store. I love everything about this app and helping us get our store up and running.Thank you

Aug. 30, 2017

it's an amazing app. does what it says and it does. It's very easy to use and set up. well done guys! @HOGfurniture.

Aug. 19, 2017

This app does exactly what it is supposed to do. GREAT app comes highly recommended.

Aug. 19, 2017

not sure yet i look forward to doing so thanks for the helpful

Aug. 14, 2017

Simple and easy installation. Useful app, I would recommend it to others great service by Aftership!

Aug. 10, 2017

So far so good from aftership, just starting to use it. Integration was easy

Aug. 6, 2017

Returns center by aftership really makes dealing with returns seemless. A lot of times customers who visit the stores may not understand the refund policy but the quick summary that is provided via returns center really helps with that. And processing the returns is almost effortless.

Aug. 6, 2017

This app is *super* easy to set up, is designed nicely and seems seamless. The thing that would make it 5 stars is if it included the option for exchanges as well as returns, including an exchange form where customers can write why they are returning or exchanging something. I actually don't know if I'll continue to use this if I cant figure out a way to make it a "Returns/Exchanges" center.