AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits

Rating

4.7

Feedback

1,392

Reviews

Chart

#145

Shopify

All reviews

Rating breakdown

5 74% (1,032 ratings) 4 8% (108 ratings) 3 2% (31 ratings) 2 1% (20 ratings) 1 6% (81 ratings)

Reviews with text

93% (1,188)

Review RSS feed

5 / 5 Share

May 23, 2024

good

Store Using app Total reviews Average rating

Denim Exchange USA About 1 hour 3 5.0

5 / 5 Share

May 21, 2024

Great customer service.

Store Using app Total reviews Average rating

Valéntti Canada 18 days 1 5.0

5 / 5 Share

May 20, 2024

Store Using app Total reviews Average rating

Galtsand About 3 hours 5 5.0

5 / 5 Share

May 20, 2024

Neha was very helpful in helping me resolve my issue.

Store Using app Total reviews Average rating

Shop Allure Fashions 12 months 2 3.0

5 / 5 Share

May 18, 2024

Neha was very helpful and Responsive. I really appreciate the quick google meet to make me understand what I needed to.

Store Using app Total reviews Average rating

Matriarch About 4 years 1 5.0

5 / 5 Share

May 13, 2024

Neha was extremely helpful. Look forward to working with you more.

Store Using app Total reviews Average rating

Kenneth Cole 44 minutes 4 5.0

5 / 5 Share

May 13, 2024

Servizio tempestivo dell'assistenza

Store Using app Total reviews Average rating

PEdALED Store About 2 months 1 5.0

5 / 5 Share

May 10, 2024

Great work! Helped a lot!

Store Using app Total reviews Average rating

Raise The Standard Apparel 6 months 3 5.0

5 / 5 Share

May 8, 2024

Store Using app Total reviews Average rating

Sun Bright Lighting Over 2 years 6 4.3

5 / 5 Share

May 17, 2024

Neha was great to work with. She was so helpful and sweet. 10 out of 10.

Store Using app Total reviews Average rating

Higround 14 days 4 5.0

5 / 5 Share

May 5, 2024

Aditya was really helpful and supportive. She was able to dedicate the time needed to give a proper explanation.

Store Using app Total reviews Average rating

Imperial Luxury About 1 hour 3 5.0

5 / 5 Share

May 3, 2024

Neha helped me through my technical issues that I was facing promptly.

Store Using app Total reviews Average rating

Vibn Over 3 years 2 5.0

5 / 5 Share

May 2, 2024

Great customer service

Store Using app Total reviews Average rating

nautiatthebeach 6 days 1 5.0

5 / 5 Share

May 2, 2024

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Store Using app Total reviews Average rating

Shawty Active 12 months 2 5.0

5 / 5 Share

May 1, 2024

Very patient and helpful. Thank you.

Store Using app Total reviews Average rating

Fair Winds Sporting Co. About 2 months 2 5.0

5 / 5 Share

May 1, 2024

Really great customer service, Aditya has been extremely quick, helpful and responsive when I was having issues connecting our store. 5 Star service, thank you

Store Using app Total reviews Average rating

33mm 5 days 8 5.0

5 / 5 Share

April 30, 2024

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Store Using app Total reviews Average rating

Katie May 8 months 2 5.0

5 / 5 Share

April 28, 2024

Very helpful

Store Using app Total reviews Average rating

COCOWILLOW Almost 3 years 3 5.0

5 / 5 Share

April 28, 2024

Store Using app Total reviews Average rating

SAINT VIRGO About 20 hours 1 5.0

5 / 5 Share

April 27, 2024

Store Using app Total reviews Average rating

Colie's Corner 19 minutes 1 5.0

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