All reviews

Rating Breakdown

  • 5
    80% (993 ratings)
  • 4
    9% (117 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (77 ratings)

Reviews with Text

  • 95% (1,176)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2024

Aditya was incredibly helpful! Highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Quick and amazing service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Great service and very helpfull!

Using app

About 3 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 6, 2024

Very fast service and have had no issues with the setup. Looking forward to using the app. They took their badges off within 30 seconds of me messaging them which was impresive and a great first interaction with their customer support!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Using app

About 4 hours

Total reviews

17

Average rating

4.8

5 / 5 Share

Jan. 4, 2024

Nalinee answered all my questions, excellent support and went beyond my expectations

Using app

Almost 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

I am just a week in, but so far so good. I am at the first stage of just setting this up. I am finding that this will take some time to set up. That is actually a good thing, because this software gives you a lot of options. A one click install app usually doesn't do much. Be prepared to take your time to go through all of the details. In the end, I am hoping that this software will make our customers happy, make for a great return experience, and keep customers coming back. I will keep you posted as i proceed.

Using app

About 3 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Moazzam assisted with my inquiry and was straight to the point

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Very helpful getting setup and worked great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Easy too use, easy to manage and not to forget .... customer satisfaction!

Store

FUSION

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Neha was very prompt in removing the after ship branding. Thank you so much.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Good tech support on a Sunday morning.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

So far, so good

Store

AMARA

Using app

About 1 hour

Total reviews

12

Average rating

4.8

5 / 5 Share

Nov. 23, 2023

Very happy with their customer service, they helped me to remove their branding and extend my trial period.

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

The instructions over Google Meet was very clear and helpful. Thank you Aditi

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Amazing service. Very informative and prompt answer.

Store

CDLP

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 21, 2023

In the process of setting everything up and having great customer support so far. Great documentation, but also human help if needed. Looking forward to using the app in the future.

Using app

9 days

Total reviews

15

Average rating

4.5

5 / 5 Share

Nov. 17, 2023

Helps solve my problems quickly eventhrough chat!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

Nalinee was friendly and quick to respond. Great customer service!

Using app

9 minutes

Total reviews

4

Average rating

5.0