AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,392
Reviews
Chart
#145
Shopify

All reviews

5 / 5 Share
March 3, 2024

The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working. Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.

Store Using app Total reviews Average rating
Melomys About 1 year 3 3.7
5 / 5 Share
March 1, 2024

Great service!

Store Using app Total reviews Average rating
Picky Thrifter About 1 hour 4 5.0
5 / 5 Share
March 1, 2024

Great app. Support is amazing and super helpful

Store Using app Total reviews Average rating
Lil Legs Baby Over 4 years 2 5.0
5 / 5 Share
Feb. 28, 2024

amazing - Priyansh & Neha

Store Using app Total reviews Average rating
Needs No Label 7 days 3 5.0
5 / 5 Share
Feb. 28, 2024

Great platform and add-on services for Shopify

Store Using app Total reviews Average rating
Psync Labs 5 months 1 5.0
5 / 5 Share
Feb. 23, 2024

Priyansh was so helpful and explained the platform very well! Thank you so much

Store Using app Total reviews Average rating
Figlia Jewelry 9 days 3 5.0
5 / 5 Share
Feb. 22, 2024

Nalinee was more than happy to help me with all my concerns as well as following up on certain details for me. She was prompt and easy to work with. Thank you Nalinee.

Store Using app Total reviews Average rating
OLAS SUPPLY CO. 23 days 2 5.0
5 / 5 Share
Feb. 12, 2024

So far, so good. Fast customer support as well from Priyansh.

Store Using app Total reviews Average rating
NPC Shop 21 days 1 5.0
5 / 5 Share
Feb. 9, 2024

Easy to set up and great service from Nalinee

Store Using app Total reviews Average rating
Bisous Pets 12 days 1 5.0
5 / 5 Share
Feb. 5, 2024

App very efficient and excelent customer service

Store Using app Total reviews Average rating
AnnaConcept 25 days 8 5.0
5 / 5 Share
Feb. 1, 2024

Store Using app Total reviews Average rating
Style Gallery Almost 4 years 2 5.0
5 / 5 Share
Jan. 31, 2024

The app is great at keeping track of valuable information to follow up with customer returns and shipping.

Store Using app Total reviews Average rating
Paul Aarrington Denim Studio Almost 6 years 3 5.0
5 / 5 Share
June 6, 2024

I got a quick response from Nalinee. :). They were very helpful with my query and guide me through the process :)

Store Using app Total reviews Average rating
Bad Society Club 5 months 3 5.0
5 / 5 Share
Jan. 31, 2024

Store Using app Total reviews Average rating
Acknowledge Farms Over 1 year 1 5.0
5 / 5 Share
Jan. 31, 2024

FAST Customer service! App is also really easy to set up!

Store Using app Total reviews Average rating
Mack & Rex About 19 hours 5 5.0
5 / 5 Share
Jan. 30, 2024

Offers really good support, and have the most customixation of any platform. That fits the specific needs we have for our store

Store Using app Total reviews Average rating
brando.no 43 minutes 10 5.0
5 / 5 Share
Jan. 29, 2024

Very good customer service!

Store Using app Total reviews Average rating
ecologyst Over 3 years 3 4.3
5 / 5 Share
Jan. 29, 2024

Great at the moment....

Store Using app Total reviews Average rating
MAROA by INDAH About 6 hours 2 5.0
5 / 5 Share
Jan. 29, 2024

The chat line is very helpful, quick and attentive.

Store Using app Total reviews Average rating
kim crocker designs Over 3 years 2 5.0
5 / 5 Share
Jan. 26, 2024

The assistance Priyansh provided was fast and efficient. My issue was resolved within seconds.

Store Using app Total reviews Average rating
All About Vibe Over 2 years 2 4.0
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