All reviews

Rating Breakdown

  • 5
    80% (1,909 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (134 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2023

Definitely an App I would recommend for any online business trying to make the return process seamless and easy. The support is offered is exceptional.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

quick and helpful support via chat

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

I haven't made the app live yet, but I had some assistance from moazzam and he was very helpful in answering all my questions.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Aditya is awesome! She help me resolve an issues and walk me through every step of return app. Awesome experience with this company.

Store

Zooboe

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

I highly recommend this product. They have excellent customer service and the process and flow is very easy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Merci pour votre aide FIVE STAR Un suport tres competent. JE RECOMMANDE pour gerer ses retours en e-commerce. Loic

Store

Gualap

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great customer service! Super quick and responsive via chat! Setup can be a tad bit confusing because of all the different options and customizations, but their team is very helpful and of course its always great to be able to customize your settings!

Store

Ellie

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Lovish was extremely helpful in solving multiple issues I had with my store and account. I could not have completed the set up without him. His service as 5 STARS!!! Thanks Lovish!!!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

I still have to test the app but it seems it will work good for my purpose. I hope that more couriers will be added for the return feature as I wish to have more options, but for the moment it will do.

Using app

29 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We are pleased to know that you found it useful. Kindly share the list of the couriers you want to integrate with us and we'll check with courier integration team to help you. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. For further assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Aug. 19, 2023

This is an awesome app. I reached out to customer service and within seconds my request was handled. I appreciate the deep customization available within the app and how it fits right within shopify and my brand.

Using app

About 2 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 17, 2023

Customer support is very helpful. Needed to change the name of my doimain without upgrading my plan to include SSL. Customer support showed me where to go to change the short name and saved me money!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Super easy set up and plenty of customizations for the return page. I have used multiple apps of this brand and they all work seamlessly with each other and other apps! The customer service is also very prompt and patient. So definitely recommend!

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Nalinee was really quick to respond and helpful in walking us through the features of the app. Great support.

Store

Zuri

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

wow, it was a goof experience and this is also a good app with good customer services. thanks.......

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

very good assit sosososososososososogood!OUR CUSTOMERS CAN REACH THEIR RETURN GOOD PAGE WHICH SHOWS SO GOOD

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Very responsive and quick with my request. I am a new customer in the process of setting up operating systems for new business and need all the help I can get!

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Excellent customer service and clear explanation of the application – this was extremely helpful. Thank you, Nalinee!

Store

Mamalux

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Great customer service and very responsive help with getting the app set up! I had a couple of hiccups getting set up and Nalinee was very helpful in getting on a call to help me!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2023

have a great day for you hello nice to see you soon love you and your family and friends is it possible to see you soon hi to see you soon love you and your family and friends is it possible to see you haonature.com nectw721.com [email protected] [email protected]

Using app

About 2 months

Total reviews

1

Average rating

5.0