AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#895
All reviews
Rating Breakdown
Review RSS Feed
Aug. 5, 2023
Moazzam spent time help me solve shipping from US. his service is great, unfortunately aftership doesn't support UK credit card when setting USPC returns shipping therefore we can't use aftership to manage our returns for US customers using USPS. I hope enhance this feature
Aug. 4, 2023
Spoke with a team member to review their platform for our business. The team member was knowledgeable and very helpful in answering all our specific questions.
Aug. 4, 2023
Very helpful & took the time to show me everything needed for me to make a proper decision. thanks for you help
Aug. 3, 2023
Great service, Very helpful customer service. Above and beyond to solve issues and show the system functions.
Aug. 2, 2023
sehr tolle app kann ich nur empfehlen! volkommen funktionstüchtig und effiziente kaum zu fassen wie gut es ist!
Aug. 1, 2023
The Customer Service Agent was very helpful and patient in working to resolve my issues.............
Aug. 1, 2023
Amazing app and service. They respond very quickly and was able to help me with all I asked for. We have used the app for a while now. Very happy with it so far.
July 31, 2023
App can be a little complicated but assistance is great, just got help from Moazzam and problem was solved very quickly
July 31, 2023
Customer support is super quick with reply and steps are straight forward. Moazzam was a great help.
July 26, 2023
Amazing support. I had a few questions regarding setting up the return labels and had help right away and they even jumped on a google meeting to make the explanation much easier! Definitely use!
July 26, 2023
This is an incredible app, super easy to integrate into Shopify, and very advanced. Works perfectly, and the support is brilliant. Highly recommended!!
July 24, 2023
Good support from the team. Thank you so much for your time. It was helpful . the app is very interesting
July 23, 2023
So far its been great and I look forward to using this app with my Shopify store to make the process of returns and exchanges easier. Adiyta Pundir really helped me get things set up and was very helpful and knowledgeable! Thanks!
July 17, 2023
I recently added Aftership Returns to my online store and I was thoroughly impressed with the experience. The platform's interface was intuitive and seamless, making the setup process a breeze. The integration was straightforward and the provided steps made it even easier. The developers clearly paid attention to the details and ensured a hassle-free experience for both customers and store owners. To my surprise, they even scheduled a demo with Loovish, who was fantastic in showing me how the app works via a Zoom meeting. I had the pleasure of working with him and he was extremely helpful in ensuring my store was functioning correctly. The customer service team at Aftership was phenomenal, with Neha standing out as an exceptional representative. She provided top-notch service, promptly addressing all my questions and ensuring the app was installed and operational on my store. She was efficient and effective in addressing my concerns and even went above and beyond by providing step-by-step screenshots on how to tackle my issues to resolve the problem. I'm extremely grateful for her assistance and highly recommend this app to other Shopify store owners looking to improve their customers' shopping experience.
July 16, 2023
Great experience so far! Works like a charm and the customer service rocks! Definitely a MUST HAVE APP!!
July 13, 2023
I had a fantastic experience chatting with the Aftership representative. She provided prompt assistance and quickly resolved my issue. Her professionalism and helpfulness were greatly appreciated.
April 19, 2024
Easy to install and support was immediately available to help me. Very helpful and easy to use. Great suite of apps
July 13, 2023
Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.
July 12, 2023
Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.