AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#905
All reviews
Rating Breakdown
Review RSS Feed
June 22, 2023
Nalinee was very helpful . I was very overwhelmed with the whole process of getting started with the app and she very patient with me. She worked me through the process and even had me share my screen so she could help. I have worked with a lot of persons from different companies and her customer service and listening abilities are great. Thankyou Nalinee.
June 21, 2023
Very kind and sweet in explaining to me the steps of the program keep up the good work will definitely will reach out again
June 20, 2023
Moazzam gave us great customer service & jumped on a call as soon as I needed help! Definitely recommend this app.
June 20, 2023
Fantastic support team to handle any issues, really came in clutch multiple times and went above and beyond to ensure a smooth transition.
June 20, 2023
Very great support. Always responsive and caring for the customers problems. Very responsive and cooperating
June 19, 2023
Thank you much for your help getting the application set up! Nalinee helped with everything. Thanks again!
June 15, 2023
Great support team, would like to include some of the premium features but the price is too much to justify right now, such a shame. but seems like a great app
June 14, 2023
Customer service is excellent! I submitted my issue and received a quick and efficient response from Nalinee. I am very satisfied with the help provided.
June 13, 2023
Handles our returns easily! Customer service is very quick and helpful. Prabha was able to fix my issue right away
June 10, 2023
The five star rating is for the customer support. The customer support is very good and Moazzam was able to help me quickly and easily. I haven't had a chance to really use the app much yet... just getting it set up.
June 9, 2023
Fast customer service reply. I do struggle a bit to find out how things work, but the great customer service always helps me
June 8, 2023
We've been using AfterShip Returns for years now and not only is the program great, but the customer service is truly amazing! Debashish was able to help me with an issue really quickly and professionally. This has been a great addition to our website and programs and would recommend to anyone looking for a returns program!
June 6, 2023
Nailinee was very helpful and kind in her assistance. She was very patient and kind to me. I appreciate her patience.
June 5, 2023
Amazing customer service and features! Would definitely recommend for anyone wanting to streamline their returns process.
Jan. 5, 2024
Great product and service. Moazzam was a huge help! Nalinee was clutch and swished a 3-pointer on a technical issue.
May 31, 2023
Great assistance, super fast support on all questions. Quick and easy setup. high recommend :) Thanks again
May 31, 2023
Excellent app, but also excellent support. An issue solved within minutes via a screensharing call - impressed!
May 29, 2023
A great app and the support system is excellent. I like their prompt response and resolution of enquiries.