AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#905
All reviews
Rating Breakdown
Review RSS Feed
May 27, 2023
Got a response straight away and my problem was solved in 2mins - Thanks Lovish Customer service so far 10/10 Definitely recommended
May 27, 2023
These guys are doing their jobs. I am new with the app and I've had some problems but the support team really helped me out
June 29, 2023
The AfterShip Returns app is great for streamlining your returns, the app now allows you to issue store credits, all in one place. Excellent customer support with Nalinee!
May 24, 2023
App works fine, nice support service! thanks so much for answering to our needs and questions on real time!
May 23, 2023
prabha was fantastic at helping me with a issue that he helped me to resolve. We got everything sorted.
May 21, 2023
We are a start up store and found this app and the immediate customer assistance to be quite valuable! Thank you for putting customers first!
May 19, 2023
Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)
May 17, 2023
I had trouble with setting up the app, and I got stuck. Thank you Ayushi for the short meeting in which she, step by step, showed me how to use the app. She also explained every single option in the app so that I could follow. All thanks to Ayushi. You did a great job!!! Thank you
May 16, 2023
Es muy buen plugin para empazar con reembolsos en tu página web, el soporte es rápido y hay planes de pagos que se adecúan a la necesidad.
July 27, 2023
Excellent customer service, very fast to resolve any issues that comes up. Love the app so far, easy for the customer to use.
May 15, 2023
Have drastically changed the game in our team in terms of customers return management. They have built-in solutions to help reduce return rate and I'm really looking forward to see the results!
May 12, 2023
Great customer service.. very patient with customers like myself who need step by step instructions... Thank you Melinee!! and Aditi!!
May 12, 2023
Great support team and the app works so well. We are completely satisfied with our experience! and also special thank to ayush from support team for helping me out.
May 11, 2023
Great support team and the app looks and works great. We are completely satisfied with our experience!
May 6, 2023
OMG! Deep and Rahul were amazing! I could not get my labels to generate and translate my vendor’s return address. Both were very patient with me. They literally walked me step by step through everything. It took awhile, as I had multiple windows open. They guided me through it all with ease. I am so excited and thankful to have their support with Aftership. This is my returns app from now on! Bravo guys!
May 5, 2023
Great help from Aditi today, she was really helpful with my query. Team is always there to help us with any issues. Thank you
May 3, 2023
It was my first try and I get wrong and I use a real purchase in the shopify store. It happens then that I could not erase the entrance used for "playing" with the app. Please include a check box to delete error entrances. Thanks. The team was very much involved in solving the problem
May 2, 2023
Very helpful. Thank you Moazzam. I had difficulty setting up my account and the service was fast and helpful.
April 28, 2023
Great app and customer service! Ayush was super helpful to help me with everything I needed and even got on a screen share to double check that everything was working!