All reviews

Rating Breakdown

  • 5
    80% (993 ratings)
  • 4
    9% (117 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (77 ratings)

Reviews with Text

  • 95% (1,176)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2023

Has pretty much all of the features you need from a returns solution. We've been looking at them as we want to consolidate returns of multiple stores in one setup. Great support when setting this up

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Moazzam gave us great customer service & jumped on a call as soon as I needed help! Definitely recommend this app.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

Fantastic support team to handle any issues, really came in clutch multiple times and went above and beyond to ensure a smooth transition.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2023

Very great support. Always responsive and caring for the customers problems. Very responsive and cooperating

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 19, 2023

Thank you much for your help getting the application set up! Nalinee helped with everything. Thanks again!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2023

Great support team, would like to include some of the premium features but the price is too much to justify right now, such a shame. but seems like a great app

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2023

Customer service is excellent! I submitted my issue and received a quick and efficient response from Nalinee. I am very satisfied with the help provided.

Store

TOXIK3

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2023

The five star rating is for the customer support. The customer support is very good and Moazzam was able to help me quickly and easily. I haven't had a chance to really use the app much yet... just getting it set up.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 8, 2023

We've been using AfterShip Returns for years now and not only is the program great, but the customer service is truly amazing! Debashish was able to help me with an issue really quickly and professionally. This has been a great addition to our website and programs and would recommend to anyone looking for a returns program!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 5, 2023

Amazing customer service and features! Would definitely recommend for anyone wanting to streamline their returns process.

Store

Kotomi

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Great product and service. Moazzam was a huge help! Nalinee was clutch and swished a 3-pointer on a technical issue.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Great assistance, super fast support on all questions. Quick and easy setup. high recommend :) Thanks again

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Excellent app, but also excellent support. An issue solved within minutes via a screensharing call - impressed!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2023

A great app and the support system is excellent. I like their prompt response and resolution of enquiries.

Store

2EROS

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 27, 2023

Got a response straight away and my problem was solved in 2mins - Thanks Lovish Customer service so far 10/10 Definitely recommended

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2023

The AfterShip Returns app is great for streamlining your returns, the app now allows you to issue store credits, all in one place. Excellent customer support with Nalinee!

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

May 24, 2023

App works fine, nice support service! thanks so much for answering to our needs and questions on real time!

Store

BESTIAS

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

prabha was fantastic at helping me with a issue that he helped me to resolve. We got everything sorted.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2023

Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2023

I had trouble with setting up the app, and I got stuck. Thank you Ayushi for the short meeting in which she, step by step, showed me how to use the app. She also explained every single option in the app so that I could follow. All thanks to Ayushi. You did a great job!!! Thank you

Using app

About 20 hours

Total reviews

31

Average rating

5.0