AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,249
chart
#1,028
All reviews
Review RSS Feed
Feb. 18, 2026
Only at the early stages of using this app, but it seem very powerful and versatile, but with a very friendly user experience. Other apps I had tried were very difficult to manage in comparison. The app appears to cater to a wide range of needs, from simple exchanges through to more complex returns. If you're exploring an easier returns option for your brand, it's worth giving this a go with the trial to make sure it's right for you. The customer service has also been great, with a few issues holding up our setup, that were quickly resolved by the team.
Feb. 18, 2026
Feb. 12, 2026
So far, the app is working really well. There was a lot of features to setup, but everything was well documented. Support service is also really quick and helpful!
Feb. 12, 2026
Damandeep was awesome! He was patient and I can't be more grateful in times like today. Most people would close out the ticket after one minute of no response. He stayed on with me for a long time and made sure my issue was resolved. Thanks again!
Feb. 12, 2026
March 11, 2026
Thank you to the support team for their help with every issue I encountered. I would especially like to thank Mr. Dhanush for patiently answering all of my questions.
Feb. 6, 2026
The Rep. was friendly and helpful. Fixed the issue fast and was able to explain to me the problem.
Feb. 5, 2026
Had a question about the returns policy workflows and if it could be arranged. Purima sorted and resolved it within 10 minutes. The app works perfectly, and I have not had any issues with it in 3 years. Thanks team!
Feb. 5, 2026
Purnima's assistance has been excellent, I have contacted her for two poblems experienced today and we managed to resolve both of them. Also Abhishek