AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,397
chart
#1,021
All reviews
Rating Breakdown
Review RSS Feed
Oct. 2, 2024
Really am loving this app and the customer service Moazzam Ali is very helpful!
Sept. 30, 2024
Moazzam was very helpful with setup, great software even better service! Thank you!
Sept. 27, 2024
Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.
Sept. 24, 2024
Customer service is great and helped us out to get us started very quickly and efficiently
Sept. 24, 2024
Aditya was very helpful & patient when I needed assistance with an issue I was experiencing in the returns center. Very informative!
Sept. 24, 2024
AfterShip Customer service was great helping me set up a complex shipping rule. Aditya was excellent and resolved the issue straight away via screen share. Really helpful and great customer service :)
Sept. 24, 2024
Aftership helped me setup my carrier and Moazzam's customer service was great.
Sept. 17, 2024
Moazzam has been very helpful and detailed on the situation that i am facing.
Sept. 17, 2024
Sept. 13, 2024
Sept. 11, 2024
AfterShip has been great to work with so far. I am so happy I was able to get technical support via chat and then via Google meet. Rajat was amazing. He is very smart and knows his product well. He walked me through the steps during set up that were a little confusing to me. I am so happy I had Rajat as my technical support and help.
Sept. 10, 2024
I had a question about how to use the platform and they hopped on a quick Google Meet so we could do a screen share! It was very helpful and the first time I had support offer to do something like that. They resolved my issue quickly. Thank you!
Oct. 16, 2024
Thank you for the onboarding to the app. I can see how this will help. I've used it, it works, I'm happy. Thanks Moazzam for being patient with me. I think the more I use it the easier it will be. Thanks again.