AfterShip Returns & Exchanges

April 11, 2023

easy to navigate, very helpful and friendly staff members. Always receive very prompt reply, no wait time!

April 9, 2023

I had a positive experience with the customer service representative. I would reach out for assistance again.

April 8, 2023

The support has helped me very quickly and reliably. All my questions were answered and solved in a very professional way. Thank you very much!

April 5, 2023

Lovish had a quick response to my question and supplied detailed screenshots that allowed me to self serve.

Dec. 6, 2023

Aftership customer service is improving greatly. I had an issue today and needed assistance. Immediately, a video chat was set up and Neha walked me through my issue. LOVE THIS!

April 4, 2023

Aftership has been a real-time saver. We have been using this app for a while. Customer support is awesome. They always make sure to help us with any issues (if any) we encounter. I highly recommend this app to anyone looking for a dependable app to help them with their returns process and help them save time.

March 29, 2023

easy to use, affordable pricing method too. great app. look forward to using it on our other brands websites too.

March 22, 2023

I'm currently on a trial of this app and finding it to meet our needs. The interface is clean and well-designed as well as intuitive and the functionality is just what we're looking for. I'm had to contact support with some queries, and they've all been answered quickly and efficiently.

March 22, 2023

I recently had to contact AfterShip support regarding my returns centre. The agents were very helpful and were very persistent in helping me troubleshoot a resolution to a very tricky problem. I had a great experience with AfterShip agents and would definitely recommend their service to others.

March 21, 2023

I recently used AfterShip support regarding the translations. The agent was were very helpful and made it easy for me to understand the status of product road map. I also appreciated that they removed their branding from the tracking page, which made it look more professional. Overall, I had a great experience with AfterShip and would definitely recommend their service to others.

March 20, 2023

Great experience. The support team is always ready to respond and help me with any technical difficulties I may have

March 15, 2023

A very handy bit of software that has streamlined my returns process. Easy to install and use... I would recommend.

March 15, 2023

Good service, i recommend to use Aftership Returns for your shopify store! Great layout and easy to understand.

March 14, 2023

Ayushi was very prompt and kind, helpful with step by step instructions as we completed what I needed.

June 21, 2025

Wow! very attentive customer service well trained for offering excellence in customer support. I just sign up with the company and the customer service is very prompt on reply assisting me with all my needs in order to set up my account successfully.

March 9, 2023

Moazzam provided excellent support through the online chat regarding return software for Shopify. He was patient, and knowledgeable, and provided practical solutions. His expertise in the Shopify return software was impressive, and he gave me the confidence to make informed decisions. I highly recommend Moazzam to anyone needing assistance in this area.

March 9, 2023

Great Service with quick and efficient answers. Very helpful. I would surely recommend Aftership. Indeed needing to add minimum 100 character for a review is a bit annoying, as great things can also be said in a few words!

March 2, 2023

Very helpful demo, we are excited to start using the app and think it will really help our take our website to the next stage - thank you :)

Feb. 28, 2023

muy amables, si funciona la app y es muy practica, la gente que me atendio me resolvio cada una de mis necesidades

Feb. 27, 2023

Aditi was knowledgeable, kind, and helpful. She answered all of my questions. I am very grateful for her support, and hope that when I need help in the future, she can be the one to assist me. Many thanks!