All reviews

Rating Breakdown

  • 5
    80% (1,889 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
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5 / 5 Share

April 10, 2023

CS is replying promptly. She/he is amazing.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2023

I had a positive experience with the customer service representative. I would reach out for assistance again.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2023

The support has helped me very quickly and reliably. All my questions were answered and solved in a very professional way. Thank you very much!

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 6, 2023

great support. the app looks nice, will have to check everything first. But for now it looks very nice and handy

Store

MaryChi

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Lovish had a quick response to my question and supplied detailed screenshots that allowed me to self serve.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Ayushi was very helpful and attentive with all my questions and concerns. I feel more comfortable utilizing the platform.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Aftership customer service is improving greatly. I had an issue today and needed assistance. Immediately, a video chat was set up and Neha walked me through my issue. LOVE THIS!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2023

Aftership has been a real-time saver. We have been using this app for a while. Customer support is awesome. They always make sure to help us with any issues (if any) we encounter. I highly recommend this app to anyone looking for a dependable app to help them with their returns process and help them save time.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2023

Great support, they answered all my questions. The installing and setting is very easy and you can always have support from the customer service in case is needed.

Store

ElaNuRa

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2023

easy to use, affordable pricing method too. great app. look forward to using it on our other brands websites too.

Store

RMDY

Using app

Almost 5 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 28, 2023

The best app for my store , it's a very good app for the return on my website very very good. Thanks for all

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

Afters hip is great always use it with my other brands and it does and deliver great service at all times.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

I recently had the pleasure of dealing with the customer service team. From the moment I first reached out for assistance, I was met with prompt, knowledgeable, and friendly service. The customer service representative was able to answer all of my questions clearly and efficiently, ensuring that my issue was resolved quickly. I was also impressed by the team's willingness to go the extra mile to ensure that I was satisfied with their service. I could tell that their team was highly trained and passionate about helping customers. I would highly recommend AfterShip Returns to anyone looking for top-notch customer service!. Great Customer Service. Thank you Prabha.

Store

Vespell

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

They helped me very quick and didn't bother to awnser all my questions! 5 stars, I can contact them whenever I want 24/7.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

I'm currently on a trial of this app and finding it to meet our needs. The interface is clean and well-designed as well as intuitive and the functionality is just what we're looking for. I'm had to contact support with some queries, and they've all been answered quickly and efficiently.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2023

I recently had to contact AfterShip support regarding my returns centre. The agents were very helpful and were very persistent in helping me troubleshoot a resolution to a very tricky problem. I had a great experience with AfterShip agents and would definitely recommend their service to others.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

I recently used AfterShip support regarding the translations. The agent was were very helpful and made it easy for me to understand the status of product road map. I also appreciated that they removed their branding from the tracking page, which made it look more professional. Overall, I had a great experience with AfterShip and would definitely recommend their service to others.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2023

Great experience. The support team is always ready to respond and help me with any technical difficulties I may have

Store

SUSPEX

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2023

I am really liking the Aftership app! Customer service is great as well. I recommend this app to anyone looking for a returns ans exchanges app as well as tracking.

Using app

About 4 hours

Total reviews

19

Average rating

5.0

5 / 5 Share

March 16, 2023

I was having issues setting up my returns and received great support from Ayush. He answered all my questions

Using app

About 1 year

Total reviews

3

Average rating

5.0