AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,392
Reviews
Chart
#400
Shopify

All reviews

5 / 5 Share
June 20, 2023

Moazzam gave us great customer service & jumped on a call as soon as I needed help! Definitely recommend this app.

Store Using app Total reviews Average rating
WITH HARPER LU About 1 year 4 5.0
5 / 5 Share
June 20, 2023

Fantastic support team to handle any issues, really came in clutch multiple times and went above and beyond to ensure a smooth transition.

Store Using app Total reviews Average rating
The Invincible Shoe 7 days 3 5.0
5 / 5 Share
June 20, 2023

Very great support. Always responsive and caring for the customers problems. Very responsive and cooperating

Store Using app Total reviews Average rating
One of a Kin About 2 months 10 5.0
5 / 5 Share
June 19, 2023

Thank you much for your help getting the application set up! Nalinee helped with everything. Thanks again!

Store Using app Total reviews Average rating
Aspire Supply About 1 hour 4 5.0
5 / 5 Share
June 15, 2023

Great support team, would like to include some of the premium features but the price is too much to justify right now, such a shame. but seems like a great app

Store Using app Total reviews Average rating
Coast Clothing Co About 3 hours 3 5.0
5 / 5 Share
June 14, 2023

Customer service is excellent! I submitted my issue and received a quick and efficient response from Nalinee. I am very satisfied with the help provided.

Store Using app Total reviews Average rating
TOXIK3 About 2 years 3 5.0
5 / 5 Share
June 10, 2023

The five star rating is for the customer support. The customer support is very good and Moazzam was able to help me quickly and easily. I haven't had a chance to really use the app much yet... just getting it set up.

Store Using app Total reviews Average rating
Montana Casting Co. 4 months 6 5.0
5 / 5 Share
June 8, 2023

We've been using AfterShip Returns for years now and not only is the program great, but the customer service is truly amazing! Debashish was able to help me with an issue really quickly and professionally. This has been a great addition to our website and programs and would recommend to anyone looking for a returns program!

Store Using app Total reviews Average rating
SLATE SWIM Over 2 years 8 5.0
5 / 5 Share
June 5, 2023

Amazing customer service and features! Would definitely recommend for anyone wanting to streamline their returns process.

Store Using app Total reviews Average rating
Kotomi Almost 2 years 11 5.0
5 / 5 Share
Jan. 5, 2024

Great product and service. Moazzam was a huge help! Nalinee was clutch and swished a 3-pointer on a technical issue.

Store Using app Total reviews Average rating
Diamondback 7 months 2 5.0
5 / 5 Share
May 31, 2023

Great assistance, super fast support on all questions. Quick and easy setup. high recommend :) Thanks again

Store Using app Total reviews Average rating
AncientBrand 40 minutes 2 5.0
5 / 5 Share
Feb. 25, 2025

Excellent app, but also excellent support. An issue solved within minutes via a screensharing call - impressed!

Store Using app Total reviews Average rating
Hunters Element NZ About 3 years 2 5.0
5 / 5 Share
May 29, 2023

A great app and the support system is excellent. I like their prompt response and resolution of enquiries.

Store Using app Total reviews Average rating
2EROS About 3 years 7 5.0
5 / 5 Share
May 27, 2023

Got a response straight away and my problem was solved in 2mins - Thanks Lovish Customer service so far 10/10 Definitely recommended

Store Using app Total reviews Average rating
LOWF Apparel 2 days 4 5.0
5 / 5 Share
June 29, 2023

The AfterShip Returns app is great for streamlining your returns, the app now allows you to issue store credits, all in one place. Excellent customer support with Nalinee!

Store Using app Total reviews Average rating
Ali’s Couture Over 1 year 14 5.0
5 / 5 Share
May 24, 2023

App works fine, nice support service! thanks so much for answering to our needs and questions on real time!

Store Using app Total reviews Average rating
BESTIAS Almost 4 years 2 5.0
5 / 5 Share
May 19, 2023

Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)

Store Using app Total reviews Average rating
Zahraa The Label Over 2 years 6 5.0
5 / 5 Share
May 18, 2023

great service!

Store Using app Total reviews Average rating
Offtopic 25 minutes 3 5.0
5 / 5 Share
May 17, 2023

I had trouble with setting up the app, and I got stuck. Thank you Ayushi for the short meeting in which she, step by step, showed me how to use the app. She also explained every single option in the app so that I could follow. All thanks to Ayushi. You did a great job!!! Thank you

Store Using app Total reviews Average rating
Borcelle Tech About 20 hours 31 5.0
5 / 5 Share
July 27, 2023

Excellent customer service, very fast to resolve any issues that comes up. Love the app so far, easy for the customer to use.

Store Using app Total reviews Average rating
Bender Gloves 3 months 7 5.0
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