AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,238
chart
#1,474
All reviews
Review RSS Feed
Feb. 3, 2023
Thank you for fixing the issue as quickly as humanly possible. We would love to see you guys try to create a bypass for when people pay with two forms of payment. But other than that you're always so available and willing to help resolve my issues.
Feb. 1, 2023
The interface is a bit complicated regarding the settings but support was very fast and helpful. We are happy to be using this app, it gets the returns done!
Feb. 1, 2023
Best option to help you manage your returns. Customer service at AfterShip is also very insightful and helpful! Very excited and glad I chose AfterShip for returns!
Feb. 1, 2023
They have a chat option while in app, its very helpful and quick response time. I needed to set up a note section for customers to explain their return and got it resolved within minutes. Very helpful app.
Jan. 29, 2023
Excellent App and Easy to use! Customer service is awesome. I specifically needed a feature to specify conditions under which customers could request a return and this app delivered.
Jan. 25, 2023
Deep & Rahul did a great job fixing our issue! Thanks for the help systemhas helped our org a lot ..
Jan. 24, 2023
Very helpful customer service and helped me solve my issue. Quick responses and made sure the problem got fixed in a timely manner.
Jan. 21, 2023
Aditya was amazing! I had a couple questions and she was able to help me very quickly and kindly :) Thanks!
Jan. 17, 2023
Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.
Jan. 12, 2023
Samad was incredible in helping me set up this app! I can't wait to use it on my platform. Thanks heaps!
Jan. 12, 2023
My representative, Ayush, was great with helping me! Only took a few moments to get what I needed.
Jan. 24, 2023
Sehr guter Service, Schnell, Hilfsbereit und efficient. Gute Anbindungen mit dem Shop. Ich kann weiterempfehlen.
Jan. 9, 2023
Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!
Jan. 9, 2023
fast response. Moazzam was super nice and professional! #########################################################
Jan. 8, 2023
Speedy and helpful customer support from Samad - highly recommended. Setting up has been a real breeze :)
Jan. 5, 2023
Easy to use app that creates a seamless experience for the customer. Does a lot of the heavy lifting for you and automation (on paid plans). Very fast support and a great option for anyone running a Shopify store that wants a professional looking, capable returns process.
Jan. 4, 2023
Great, enjoyed removing the powered by label for free and strutting things up Is easy. Customized shipping page, etc
Jan. 4, 2023
Customizable site, fast 24/7 support. Seems to work well so far! I hope they add more themes and features in the future for the free plan and trial.
Dec. 29, 2022
Just installed the app and it was pretty straight forward. Would be very interested to see how our first return goes through the app, but so far so good