AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,392
Reviews
Chart
#400
Shopify

All reviews

5 / 5 Share
April 9, 2023

I had a positive experience with the customer service representative. I would reach out for assistance again.

Store Using app Total reviews Average rating
The Regal Pet Boutique About 8 hours 2 5.0
5 / 5 Share
April 8, 2023

The support has helped me very quickly and reliably. All my questions were answered and solved in a very professional way. Thank you very much!

Store Using app Total reviews Average rating
Orthoback About 8 hours 3 5.0
5 / 5 Share
April 5, 2023

Lovish had a quick response to my question and supplied detailed screenshots that allowed me to self serve.

Store Using app Total reviews Average rating
5 / 5 Share
April 5, 2023

Ayushi was very helpful and attentive with all my questions and concerns. I feel more comfortable utilizing the platform.

Store Using app Total reviews Average rating
FOREIGN CLOSET About 20 hours 1 5.0
5 / 5 Share
Dec. 6, 2023

Aftership customer service is improving greatly. I had an issue today and needed assistance. Immediately, a video chat was set up and Neha walked me through my issue. LOVE THIS!

Store Using app Total reviews Average rating
Troll Co. Over 2 years 6 5.0
5 / 5 Share
April 4, 2023

Aftership has been a real-time saver. We have been using this app for a while. Customer support is awesome. They always make sure to help us with any issues (if any) we encounter. I highly recommend this app to anyone looking for a dependable app to help them with their returns process and help them save time.

Store Using app Total reviews Average rating
Sutra Beauty Over 2 years 5 5.0
5 / 5 Share
March 29, 2023

easy to use, affordable pricing method too. great app. look forward to using it on our other brands websites too.

Store Using app Total reviews Average rating
RMDY Almost 4 years 11 5.0
5 / 5 Share
March 22, 2023

I'm currently on a trial of this app and finding it to meet our needs. The interface is clean and well-designed as well as intuitive and the functionality is just what we're looking for. I'm had to contact support with some queries, and they've all been answered quickly and efficiently.

Store Using app Total reviews Average rating
Tom Raffield 14 days 4 5.0
5 / 5 Share
March 22, 2023

I recently had to contact AfterShip support regarding my returns centre. The agents were very helpful and were very persistent in helping me troubleshoot a resolution to a very tricky problem. I had a great experience with AfterShip agents and would definitely recommend their service to others.

Store Using app Total reviews Average rating
2NDSKIN THE LABEL About 3 years 2 5.0
5 / 5 Share
March 21, 2023

I recently used AfterShip support regarding the translations. The agent was were very helpful and made it easy for me to understand the status of product road map. I also appreciated that they removed their branding from the tracking page, which made it look more professional. Overall, I had a great experience with AfterShip and would definitely recommend their service to others.

Store Using app Total reviews Average rating
5 / 5 Share
March 20, 2023

Great experience. The support team is always ready to respond and help me with any technical difficulties I may have

Store Using app Total reviews Average rating
SUSPEX 5 months 4 5.0
5 / 5 Share
March 15, 2023

A very handy bit of software that has streamlined my returns process. Easy to install and use... I would recommend.

Store Using app Total reviews Average rating
Manifesto Woman Over 4 years 7 5.0
5 / 5 Share
March 15, 2023

Good service, i recommend to use Aftership Returns for your shopify store! Great layout and easy to understand.

Store Using app Total reviews Average rating
VillainsWear 24 minutes 6 5.0
5 / 5 Share
March 14, 2023

Ayushi was very prompt and kind, helpful with step by step instructions as we completed what I needed.

Store Using app Total reviews Average rating
WOLFpak Almost 2 years 10 3.8
5 / 5 Share
June 21, 2025

Wow! very attentive customer service well trained for offering excellence in customer support. I just sign up with the company and the customer service is very prompt on reply assisting me with all my needs in order to set up my account successfully.

Store Using app Total reviews Average rating
HOUSE OF MAGUIE About 2 years 6 4.8
5 / 5 Share
March 9, 2023

Moazzam provided excellent support through the online chat regarding return software for Shopify. He was patient, and knowledgeable, and provided practical solutions. His expertise in the Shopify return software was impressive, and he gave me the confidence to make informed decisions. I highly recommend Moazzam to anyone needing assistance in this area.

Store Using app Total reviews Average rating
JOMI Compression Over 3 years 1 5.0
5 / 5 Share
March 9, 2023

Great Service with quick and efficient answers. Very helpful. I would surely recommend Aftership. Indeed needing to add minimum 100 character for a review is a bit annoying, as great things can also be said in a few words!

Store Using app Total reviews Average rating
Feminera About 20 hours 2 5.0
5 / 5 Share
March 2, 2023

Very helpful demo, we are excited to start using the app and think it will really help our take our website to the next stage - thank you :)

Store Using app Total reviews Average rating
Good News London 1 day 3 5.0
5 / 5 Share
Feb. 28, 2023

muy amables, si funciona la app y es muy practica, la gente que me atendio me resolvio cada una de mis necesidades

Store Using app Total reviews Average rating
Mister Mascotas About 6 hours 3 5.0
5 / 5 Share
Feb. 27, 2023

Aditi was knowledgeable, kind, and helpful. She answered all of my questions. I am very grateful for her support, and hope that when I need help in the future, she can be the one to assist me. Many thanks!

Store Using app Total reviews Average rating
Be Self-Absorbed 11 days 1 5.0
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