All reviews

Rating Breakdown

  • 5
    80% (1,016 ratings)
  • 4
    9% (114 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (79 ratings)

Reviews with Text

  • 94% (1,184)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2023

Excellent App and Easy to use! Customer service is awesome. I specifically needed a feature to specify conditions under which customers could request a return and this app delivered.

Store

VIVALUI

Using app

22 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Deep & Rahul did a great job fixing our issue! Thanks for the help systemhas helped our org a lot ..

Using app

About 2 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 24, 2023

Very helpful customer service and helped me solve my issue. Quick responses and made sure the problem got fixed in a timely manner.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Aditya was amazing! I had a couple questions and she was able to help me very quickly and kindly :) Thanks!

Using app

21 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Samad was incredible in helping me set up this app! I can't wait to use it on my platform. Thanks heaps!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

My representative, Ayush, was great with helping me! Only took a few moments to get what I needed.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Sehr guter Service, Schnell, Hilfsbereit und efficient. Gute Anbindungen mit dem Shop. Ich kann weiterempfehlen.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

fast response. Moazzam was super nice and professional! #########################################################

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Speedy and helpful customer support from Samad - highly recommended. Setting up has been a real breeze :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Easy to use app that creates a seamless experience for the customer. Does a lot of the heavy lifting for you and automation (on paid plans). Very fast support and a great option for anyone running a Shopify store that wants a professional looking, capable returns process.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Great, enjoyed removing the powered by label for free and strutting things up Is easy. Customized shipping page, etc

Using app

About 22 hours

Total reviews

18

Average rating

4.8

5 / 5 Share

Jan. 4, 2023

Customizable site, fast 24/7 support. Seems to work well so far! I hope they add more themes and features in the future for the free plan and trial.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Just installed the app and it was pretty straight forward. Would be very interested to see how our first return goes through the app, but so far so good

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

zeer goede klantendienst die je steeds op de meest onmogelijke momenten te woord staat en telkens een oplossing biedt.

Store

E-shock

Using app

3 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 15, 2022

I am still exploring the functions of the product, but I have to say that the customer service Ayushi is very good, she patiently helped me solve a lot of problems, even though we did not speak the same language, we also overcame a lot of difficulties together. Good reviews.

Using app

1 day

Total reviews

8

Average rating

3.5

5 / 5 Share

Dec. 13, 2022

Moaazzam from Aftership was very helpful and cleared all my doubts through out the process of testing.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2022

I've been using returns center for a few years now and the service has been incredible in mitigating returns for my customers. It saves me time on answering emails and my customers appreciate the easy form process. The support team at Aftership are awesome too. Responsive and helpful. Aditi was recently super helpful with a billing issue I was having. My issue was sorted out within minutes and all my experiences with their support team have been similar. They really make the entire app experience easy. Highly recommend!

Using app

Over 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 10, 2022

I had a great experience with Ayushi she was so helpful and quick in her response! Best customer service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0