AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,238
chart
#1,474
All reviews
Nov. 14, 2022
担当者のチャットによる対応が素晴らしかったです。ブランドを保持した運用が可能です。サイトの規模に合わせた利用料金は魅力的で、小規模の場合には無料プランを利用できることは大きな魅力の一つだと感じました。
Nov. 10, 2022
Aftership returns centre is easy to use and has a super helpful online support process. I have only just started using the application, however very happy so far.
March 16, 2023
Nalinee was very helpful in assisting with my Returns Center inquiry. I was having issues with one of the return options and he help me break it down and provided screenshots and instructions on the options I had to fix the problem
Nov. 3, 2022
So far so good. Great help from customer support :) Just setting up the account now. Thank you! ....
Oct. 28, 2022
I have just installed this app to help my new business launch successfully by offering a smooth returns/ exchange process. Easy to install and customise brand so far. Quick support service too. So so good.
Oct. 9, 2022
Have been using this app for a few years. Just added it to our DEV store for testing something. It works well.
Oct. 5, 2022
Samad helped me transfer ownership. The assistance was very helpful and quick! Provided multiple solutions to a problem I was having and gave me clear directions on how to fix. Thanks!
Oct. 3, 2022
The app makes it easy for customers and our fulfillment team to track and process returns. I just had a support issue resolved, very patiently, by Samad.
Oct. 3, 2022
We use this app to streamline our customer returns process. We tried a couple of other apps before this one but Aftership Returns Centre was far and away the best fit for our needs. Their customer support team is fantastic and replies to inquiries almost instantly!
Sept. 27, 2022
great customer service after setting up. Now just typing in enough characters to leave the review. oka.
Sept. 23, 2022
First time I had a return, I discovered that I hadn't set things up quite right. Samad took the time to walk me through it and get the mailing label correct for the return in question and for future returns. Works smoothly now -- easy peasy for our customers!
Sept. 23, 2022
Amazing app, life made easy with a simple returns page. highly recommended. its easy to use for the customers
Sept. 22, 2022
I used Aftership to help set up automated emails for my returns and they were so helpful. Very good for amateurs on a computer!
Sept. 15, 2022
The App is very easy to use, it has all the things you need. And the support team response time is amazing!
Sept. 8, 2022
AfterShip has really freed up a lot of time for our warehouse team no longer having to do so much work with returns and exchanges. On top of that we have a great idea of why certain items are getting returned so we can correct any problems.
Sept. 8, 2022
Awesome and fast customer service! I haven't used the app yet, but it's been pretty easy to set up and any issue I had was quickly resolved with the chat.
Sept. 6, 2022
Makes life alot easier when customers need to return goods and have a backend where to do it. Also benifits you in the long run as many customer opt in for store credit which means they will return.
Sept. 2, 2022
This app is amazing and Ali at customer service is the best! Takes the time to explain everything in detail and always finds a solution!
Aug. 26, 2022
We have been using this app for years. I believe it's the best one in the Shopify apps store. And the team is making this app better. The only suggestion is to inform merchants of your new updates and provide the option to set up and switch to the new version, instead of publishing the updates directly to the store.
Aug. 24, 2022
Excellent application is very easy to configure and put into operation. excellent support service, 100% recommended