All reviews

Rating Breakdown

  • 5
    80% (993 ratings)
  • 4
    9% (117 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (77 ratings)

Reviews with Text

  • 95% (1,176)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2022

担当者のチャットによる対応が素晴らしかったです。ブランドを保持した運用が可能です。サイトの規模に合わせた利用料金は魅力的で、小規模の場合には無料プランを利用できることは大きな魅力の一つだと感じました。

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Aftership returns centre is easy to use and has a super helpful online support process. I have only just started using the application, however very happy so far.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Nalinee was very helpful in assisting with my Returns Center inquiry. I was having issues with one of the return options and he help me break it down and provided screenshots and instructions on the options I had to fix the problem

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

So far so good. Great help from customer support :) Just setting up the account now. Thank you! ....

Using app

About 3 hours

Total reviews

15

Average rating

4.8

5 / 5 Share

Oct. 28, 2022

I have just installed this app to help my new business launch successfully by offering a smooth returns/ exchange process. Easy to install and customise brand so far. Quick support service too. So so good.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

Have been using this app for a few years. Just added it to our DEV store for testing something. It works well.

Using app

20 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Oct. 5, 2022

Samad helped me transfer ownership. The assistance was very helpful and quick! Provided multiple solutions to a problem I was having and gave me clear directions on how to fix. Thanks!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

The app makes it easy for customers and our fulfillment team to track and process returns. I just had a support issue resolved, very patiently, by Samad.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

We use this app to streamline our customer returns process. We tried a couple of other apps before this one but Aftership Returns Centre was far and away the best fit for our needs. Their customer support team is fantastic and replies to inquiries almost instantly!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

great customer service after setting up. Now just typing in enough characters to leave the review. oka.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

First time I had a return, I discovered that I hadn't set things up quite right. Samad took the time to walk me through it and get the mailing label correct for the return in question and for future returns. Works smoothly now -- easy peasy for our customers!

Using app

4 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Sept. 23, 2022

Amazing app, life made easy with a simple returns page. highly recommended. its easy to use for the customers

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 22, 2022

I used Aftership to help set up automated emails for my returns and they were so helpful. Very good for amateurs on a computer!

Store

Louley

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

The App is very easy to use, it has all the things you need. And the support team response time is amazing!

Using app

About 2 hours

Total reviews

16

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

AfterShip has really freed up a lot of time for our warehouse team no longer having to do so much work with returns and exchanges. On top of that we have a great idea of why certain items are getting returned so we can correct any problems.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Awesome and fast customer service! I haven't used the app yet, but it's been pretty easy to set up and any issue I had was quickly resolved with the chat.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Makes life alot easier when customers need to return goods and have a backend where to do it. Also benifits you in the long run as many customer opt in for store credit which means they will return.

Using app

About 9 hours

Total reviews

36

Average rating

4.9

5 / 5 Share

Sept. 2, 2022

This app is amazing and Ali at customer service is the best! Takes the time to explain everything in detail and always finds a solution!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

We have been using this app for years. I believe it's the best one in the Shopify apps store. And the team is making this app better. The only suggestion is to inform merchants of your new updates and provide the option to set up and switch to the new version, instead of publishing the updates directly to the store.

Using app

Over 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

Aug. 24, 2022

Excellent application is very easy to configure and put into operation. excellent support service, 100% recommended

Using app

24 minutes

Total reviews

1

Average rating

5.0