AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,399
chart
#1,035
All reviews
Rating Breakdown
Review RSS Feed
Feb. 3, 2023
Thank you for fixing the issue as quickly as humanly possible. We would love to see you guys try to create a bypass for when people pay with two forms of payment. But other than that you're always so available and willing to help resolve my issues.
Feb. 1, 2023
The interface is a bit complicated regarding the settings but support was very fast and helpful. We are happy to be using this app, it gets the returns done!
Feb. 1, 2023
Great app, customer service was quick and helpful and helped me with changing the appearance of the app.
Feb. 1, 2023
Best option to help you manage your returns. Customer service at AfterShip is also very insightful and helpful! Very excited and glad I chose AfterShip for returns!
Feb. 1, 2023
They have a chat option while in app, its very helpful and quick response time. I needed to set up a note section for customers to explain their return and got it resolved within minutes. Very helpful app.
Jan. 29, 2023
Excellent App and Easy to use! Customer service is awesome. I specifically needed a feature to specify conditions under which customers could request a return and this app delivered.
Jan. 28, 2023
Support is very quick and very kind!!! I had an issue setting up some of the settings and Aditya responded promptly and advised me on the settings.
Jan. 25, 2023
Easy to set up and staff are very responsive and helpful as the time of writing this review from Ayush the technician
Jan. 25, 2023
Deep & Rahul did a great job fixing our issue! Thanks for the help systemhas helped our org a lot ..
Jan. 24, 2023
Very helpful customer service and helped me solve my issue. Quick responses and made sure the problem got fixed in a timely manner.
Jan. 23, 2023
Very quick response. Helped me set up the return page on my website :) I recommend everyone, if you are looking for an app like this, go for the Aftership Returns app.
Jan. 23, 2023
Ottima assistenza clienti, risposte rapide, concise, consiglio altamente l'applicazione, servizio di qualità.
Jan. 22, 2023
Seems really user friendly and support was really swift. So far, pretty impressive even though i am currently setting up but it does look good.
Jan. 21, 2023
Aditya was amazing! I had a couple questions and she was able to help me very quickly and kindly :) Thanks!
Jan. 17, 2023
Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.
Jan. 17, 2023
I highly recommend this app, the representative Ayush, quickly resolved my problem with a return request that I previously rejected and was able to override it. Great customer service.
Jan. 15, 2023
Customer service help was awesome! I highly reccomend this app. it easy to use and the instructions are easy to follow.
Jan. 14, 2023
Great customer service. My helper was very patient. Provided me with screenshots and if I was was very confused.
Jan. 12, 2023
Samad was incredible in helping me set up this app! I can't wait to use it on my platform. Thanks heaps!