All reviews

Rating Breakdown

  • 5
    80% (1,889 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2022

wonderful and helpful customer service happy to be using them .........................................

Using app

Over 1 year

Total reviews

12

Average rating

4.7

5 / 5 Share

June 20, 2024

Hi, I'm using the app on 3 Shopify stores and it's working great. Support is really efficient. I highly recommend. Moazzam Ali helped a me lot setting up.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

very happy with the app. The team is very reactive and helpful. My customers are going to love this return process

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

Quicky to connect the RMA issue & label printing. It will be solved a lot of tickets with the RMA team. Very helpful.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Quick response and helpful. Would highly recommend AfterShip for a great experience. I rate 5 out of 5 Stars

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Works great! They are very prompted with their customer service! I am looking forward to using more features.

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 7, 2022

Fantastic support and great app. Keep it up! It has solved our issue of managing returns and refunds seamlessly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

Have been using this return app for a few years now. Easy to install and set up your return page & return rules. It saves time by allowing customers to fill in their requests on their own. Things can be automated. They also have some label generation capacities, but I have not been using this option it as this is more US oriented service.

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Easy to setup and great support to answer any setup questions. Provides many options to match all customer return reasons.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Excellent app & support team I highly recommend their tools to all shopify store owners. The tool has greatly reduced emails from customers and everything can be easily managed in the dashboard.

Store

GoDoggy

Using app

4 days

Total reviews

8

Average rating

4.0

5 / 5 Share

Nov. 27, 2022

A very nice person and helpful. My website just launched and I just wanted everything to go smooth for the customer. And I can't afford to pay for more apps, so extending the trial will be great.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I got immediate and fast help with setting it up! I haven't had to use it yet but I am glad to know if I need assistance its available.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Ayushi dealt with my requests and questions quick and clearly. The ability to exchange one item for another product is not available in this app and having to download another app is annoying. I now know that it is free so I will look into it.

Store

ANIÁN

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 23, 2022

Ayushi was very helpful and patient with me. She answered all my question professionally, very useful and efficient customer service. I will recommend if you are considering Aftership.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

moazzam really nice and informative. i appreciated his help and timely service and fast responses in helping me out

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

I have not had to use their services yet, but they have really good customer service. They are fast and very helpful.

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Great customer service Ayushi is amazing! She answered all my questions very fast and accurately! Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreat!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

This app is amazing for managing returns. Streamlines the whole process. Setup was super easy & intuitive. Support was super helpful in getting some things set up.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Great support, very friendly app. It has a lot of features, and perfect to automate the process. Recommended!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Unfortunately the app can't translate properly to danish. It has some large translation issues. Otherwise it works great, but we can't use it because of the translation issues.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to write the review. We are sorry to hear that you didn't find the translation correct. I would like to inform you that we are picking the transliteration from Google translator. We've already started working hard to correct the translations and once it will be done, we'll update you too. Regards, The Returns Center Team