AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,238
chart
#1,474
All reviews
Review RSS Feed
Aug. 8, 2022
This app has features that greatly improve the customer returns process and makes it more seamless. The customizable front-end feature is also a great touch!
Aug. 1, 2022
Great and timely service when creating the account, haven't used it for orders; I will update when we use it.
July 27, 2022
The app is great and easy to use. I like the integration with Postman for return label generation as well. My only request would be to offer a cheaper option of the Pro version for under 20 returns a month as the features are necessary but too expensive ($119/mo) for small brands until they grow!
July 21, 2022
I liked this app because it enhances my customers overall experience when shopping at my store. Thank you
July 20, 2022
AfterShip Return is a complete and very flexible app. We can give professional, quick and seamless refunds to our valued customers. We really appreciate the possibility to add our own return reasons and fees to match our existing invoicing system and refund policy. As well, we translated the reasons, the notifications and the return page so the customer has a similar experience as in our physical locations. The technical support team is absolutely great, fast, patient and comforting.
July 19, 2022
I had some difficulty with one of the features not being available, but customer support and Ankush in particular were very helpful in resolving the issue. Highly recommend, excellent customer support.
July 16, 2022
The customer service team helped me a lot in setting up the account. They are so responsive to my concerns. Highly recommended for your convenience and happy experience. :)
July 14, 2022
J'utilise cette application de puis plusieurs mois. Le service est impeccable et ultra rapide. Samad a été d'une efficacité exemplaire.
July 13, 2022
It's really great for us! It makes our return & exchange process much more easier than ever! Highly recommended!
June 25, 2022
A bit of a learning curve, but great customer service. Very helpful functionality for a solopreneur.
June 23, 2022
The app is really powerful and great customer service. I had a issue with a few things and my questions were answered immediately.
June 15, 2022
Great app and great support, made it quick and easy to streamline returns for our expanding business.
June 13, 2022
Customer service was quick in response. Understood the issues I was experiencing and was able to fix it in an efficient manner.
June 8, 2022
So far the app has been fantastic. Easy integration and customer service is readily available. Would recommend!
June 1, 2022
I was very happy with the services offered on this platform! I can't wait to use it for our business.
May 31, 2022
We're an ecommerce brand out of Philly. This app has worked well for us. Simple, our customers find it easy to use. It was easy to set it up and customize. We have used it for a few years, no issues.
May 30, 2022
Good app. great support. I have been with these guys for a while now and they are highly responsive and supportive. I appreciate the help I received today. Thank you
May 30, 2022
They have a really quick resonse time and very friendly. The app is really good and has many options. Satisfied