AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,248
chart
#914
All reviews
Review RSS Feed
Aug. 23, 2022
From what I've seen so far, I like this app. Very helpful Customer Service when we need to extend our Free Trial. Thanks for the help.
Feb. 19, 2026
Great Suppport from Vibhanshu!! - talked me slowly through setting up return labels
Aug. 22, 2022
This is a great app to recapture sales and convert customers into return customers. I am enjoying the features.
Aug. 22, 2022
Great Customer Support! App does exactly what our Customer Service needs it to do. Highly recommend!
Aug. 19, 2022
So far so god think the app really makes customers trust the brand when purchasing super easy for us to use plus super helpful customer service
Aug. 18, 2022
This app is very useful and the service is great and super fast. Aditi was very nice and competent to help me out in no time. Highly recommend. Thank you !
Aug. 17, 2022
Amazing app. Very easy to use. The refund ad exchange process is very good. Even the return form is fully customisable.
June 3, 2025
Support is great! unlike other services, you are directed to a real person immediately. stress-free. Moazzam Ali was a great help!
Aug. 15, 2022
AfterShip 非常好的功能介面，讓退貨更順利，客服也很熱心處理，使用追蹤功能跟退貨中心功能，目前使用起來很不錯，讓退貨變得方便管理，客服也可以展示流程和介紹相關的服務，讓購買前後，可以獲得充分的解答
Aug. 15, 2022
J'adore l'application, le service clientèle est 10/10. Super simple à utiliser sur le site web aussi. Merci!
Aug. 14, 2022
I reached out for support and they responded in less than 10 seconds, was very polite, and resolved my issue in less than a minute! Very knowledgeable and responsive.
May 28, 2024
I was having an issue with the app and contacted support. Aditya, the rep, got on it right away looking into the problem. He was relentless at getting to the bottom of this. In a matter of an hour, he contacted me and gave me the good news! I was happy to see the issue gone and the app working properly. Kudos to Aditya.
Aug. 10, 2022
Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!
Aug. 10, 2022
Helps our small team keep up with our customer support. Side Note; The Dev support is phenomenal for sellers.
Aug. 9, 2022
I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows
Aug. 9, 2022
I received a quick answer on how to change my View Full Policy. I was happy I got fast online support while I set up the app.
Aug. 9, 2022
Wir benutzen die App seit 2 Jahren und waren von Anfang an sehr zufrieden. Der Retourenprozess verläuft reibungslos und unkompliziert. Einfach einzurichten und zu bedienen. Klare Empfehlung!
Oct. 14, 2022
Helped me a lot to help our customers with their returns, and the support within the app is quick and friendly. Thanks.
Aug. 8, 2022
After getting set-up on Aftership returns the support is great, every question has been answered and it's extremely quick! Integrated instantly.