AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,237
chart
#1,474
All reviews
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May 29, 2022
Great app for handling all returns and exchanges. And very fast support when needed. Had problems with some settings and they help me very fast. Even on a Sunday.
May 27, 2022
great service from help desk when support was needed. Easy to use interface that is similar to shopify menu structure
May 22, 2022
Great customer care! Very quick to respond and patient with my requests. Would recommend for anyone looking for a returns automation service
May 21, 2022
So far so good! Just downloaded and help was at my finger tips so I am very excited to see the growth
May 19, 2022
Just started on this app. Curious to know if it will solve all our issues. The customer service was speedy with a lot of helpful articles to guide me as a newbie.
May 19, 2022
Nous utilisons cette application pour gérer nos retours produit. La mise en place est simple, on s'y retrouve facilement dans l'interface, et il y a de nombreuses options pour adapter le processus de retours à nos besoins. En plus, l'équipe support est très réactive et à l'écoute.
May 17, 2022
Samad answered all my questions to make this set up easy! The app looks very easy to use and was very easy to set up.
May 12, 2022
Great user interface and customer service. Aftership Returns Center has allowed us to manage our return and exchange as well as refund policy in a seamless way.
May 11, 2022
great support! when I was testing with this app, I found problem in creating label upon approving a return. I contacted the support by chat, and quickly I got the response and the problem was solved.
May 10, 2022
Their service is really good especially when needed to fix problems fast! they are always happy to help
May 9, 2022
AfterShip customer support is very fast. The staff member that I chatted with today did a great job solving my problem quickly.
May 8, 2022
This review is for great customer support system of the app. I had a question, connected with their representative in minutes via chat bubble. They helped right away.
May 6, 2022
Great help from Ayushi! Quick response and answered any questions I had with great care. Would definitely recommend.
May 3, 2022
Make the process much more efficient! Would definitely recommend to save time and help you get organised
April 29, 2022
Love the App and love their customer service. Please use thier pricing plans in your advantage as they have free plan option Bests
April 27, 2022
I am still in configuration but the app is working well so far. The shipping integrations are more challenging than the returns manager.
April 27, 2022
Easy to work with. Helpful support! Great layouts that look seamless with Shopify themes. Happy to offer our customers a simple process.
April 26, 2022
Great shopify app highly recommend it use. Great customer service too. Highly recommend shopify app.
April 25, 2022
Very helpful app, I really appreciate the immediate response with any questions. Much more professional solution to offer customers instead of using emails. We are getting our customer's requests with less emails and time spent on our part.