AfterShip Returns & Exchanges

Aug. 22, 2022

Great Customer Support! App does exactly what our Customer Service needs it to do. Highly recommend!

Aug. 19, 2022

So far so god think the app really makes customers trust the brand when purchasing super easy for us to use plus super helpful customer service

Aug. 18, 2022

This app is very useful and the service is great and super fast. Aditi was very nice and competent to help me out in no time. Highly recommend. Thank you !

Aug. 17, 2022

Amazing app. Very easy to use. The refund ad exchange process is very good. Even the return form is fully customisable.

June 3, 2025

Support is great! unlike other services, you are directed to a real person immediately. stress-free. Moazzam Ali was a great help!

Aug. 15, 2022

AfterShip 非常好的功能介面，讓退貨更順利，客服也很熱心處理，使用追蹤功能跟退貨中心功能，目前使用起來很不錯，讓退貨變得方便管理，客服也可以展示流程和介紹相關的服務，讓購買前後，可以獲得充分的解答

Aug. 15, 2022

J'adore l'application, le service clientèle est 10/10. Super simple à utiliser sur le site web aussi. Merci!

Aug. 14, 2022

I reached out for support and they responded in less than 10 seconds, was very polite, and resolved my issue in less than a minute! Very knowledgeable and responsive.

May 28, 2024

I was having an issue with the app and contacted support. Aditya, the rep, got on it right away looking into the problem. He was relentless at getting to the bottom of this. In a matter of an hour, he contacted me and gave me the good news! I was happy to see the issue gone and the app working properly. Kudos to Aditya.

Aug. 10, 2022

Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!

Aug. 10, 2022

Helps our small team keep up with our customer support. Side Note; The Dev support is phenomenal for sellers.

Aug. 9, 2022

I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows

Aug. 9, 2022

Wir benutzen die App seit 2 Jahren und waren von Anfang an sehr zufrieden. Der Retourenprozess verläuft reibungslos und unkompliziert. Einfach einzurichten und zu bedienen. Klare Empfehlung!

Oct. 14, 2022

Helped me a lot to help our customers with their returns, and the support within the app is quick and friendly. Thanks.

Aug. 8, 2022

After getting set-up on Aftership returns the support is great, every question has been answered and it's extremely quick! Integrated instantly.

Aug. 8, 2022

This app has features that greatly improve the customer returns process and makes it more seamless. The customizable front-end feature is also a great touch!

Aug. 1, 2022

Great and timely service when creating the account, haven't used it for orders; I will update when we use it.

July 27, 2022

The app is great and easy to use. I like the integration with Postman for return label generation as well. My only request would be to offer a cheaper option of the Pro version for under 20 returns a month as the features are necessary but too expensive ($119/mo) for small brands until they grow!

July 20, 2022

AfterShip Return is a complete and very flexible app. We can give professional, quick and seamless refunds to our valued customers. We really appreciate the possibility to add our own return reasons and fees to match our existing invoicing system and refund policy. As well, we translated the reasons, the notifications and the return page so the customer has a similar experience as in our physical locations. The technical support team is absolutely great, fast, patient and comforting.

July 19, 2022

I had some difficulty with one of the features not being available, but customer support and Ankush in particular were very helpful in resolving the issue. Highly recommend, excellent customer support.