AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,542
Reviews
Chart
#501
Shopify

All reviews

5 / 5 Share
Dec. 7, 2022

Works great! They are very prompted with their customer service! I am looking forward to using more features.

Store Using app Total reviews Average rating
Ranger Ink About 2 months 9 4.9
5 / 5 Share
Dec. 7, 2022

Fantastic support and great app. Keep it up! It has solved our issue of managing returns and refunds seamlessly

Store Using app Total reviews Average rating
Life & Jam 41 minutes 2 5.0
5 / 5 Share
Dec. 5, 2022

Have been using this return app for a few years now. Easy to install and set up your return page & return rules. It saves time by allowing customers to fill in their requests on their own. Things can be automated. They also have some label generation capacities, but I have not been using this option it as this is more US oriented service.

Store Using app Total reviews Average rating
SimpleModerne Over 4 years 5 5.0
5 / 5 Share
Nov. 30, 2022

Easy to setup and great support to answer any setup questions. Provides many options to match all customer return reasons.

Store Using app Total reviews Average rating
Happy Wahine 2 days 1 5.0
5 / 5 Share
Nov. 28, 2022

Excellent app & support team I highly recommend their tools to all shopify store owners. The tool has greatly reduced emails from customers and everything can be easily managed in the dashboard.

Store Using app Total reviews Average rating
GoDoggy 4 days 9 4.1
5 / 5 Share
Nov. 27, 2022

A very nice person and helpful. My website just launched and I just wanted everything to go smooth for the customer. And I can't afford to pay for more apps, so extending the trial will be great.

Store Using app Total reviews Average rating
Adorable Pet Supply 4 days 5 5.0
5 / 5 Share
Nov. 23, 2022

I got immediate and fast help with setting it up! I haven't had to use it yet but I am glad to know if I need assistance its available.

Store Using app Total reviews Average rating
Hard Velvet Handmade About 1 hour 2 5.0
5 / 5 Share
Nov. 23, 2022

Ayushi dealt with my requests and questions quick and clearly. The ability to exchange one item for another product is not available in this app and having to download another app is annoying. I now know that it is free so I will look into it.

Store Using app Total reviews Average rating
ANIÁN About 1 year 4 4.0
5 / 5 Share
Nov. 23, 2022

Ayushi was very helpful and patient with me. She answered all my question professionally, very useful and efficient customer service. I will recommend if you are considering Aftership.

Store Using app Total reviews Average rating
Heritage Clothings About 2 years 2 5.0
5 / 5 Share
Nov. 19, 2022

This app is amazing for managing returns. Streamlines the whole process. Setup was super easy & intuitive. Support was super helpful in getting some things set up.

Store Using app Total reviews Average rating
My Campus Gear 20 minutes 2 5.0
5 / 5 Share
Nov. 19, 2022

Great support, very friendly app. It has a lot of features, and perfect to automate the process. Recommended!

Store Using app Total reviews Average rating
Fieldsheer Over 3 years 7 4.3
5 / 5 Share
Nov. 18, 2022

Unfortunately the app can't translate properly to danish. It has some large translation issues. Otherwise it works great, but we can't use it because of the translation issues.

Store Using app Total reviews Average rating
ScandinavianRest 1 day 2 5.0
Developer Reply

Thank you for taking the time to write the review. We are sorry to hear that you didn't find the translation correct. I would like to inform you that we are picking the transliteration from Google translator. We've already started working hard to correct the translations and once it will be done, we'll update you too. Regards, The Returns Center Team

5 / 5 Share
Nov. 14, 2022

担当者のチャットによる対応が素晴らしかったです。ブランドを保持した運用が可能です。サイトの規模に合わせた利用料金は魅力的で、小規模の場合には無料プランを利用できることは大きな魅力の一つだと感じました。

Store Using app Total reviews Average rating
XRUGK™ Official Website About 2 hours 1 5.0
5 / 5 Share
Nov. 10, 2022

Aftership returns centre is easy to use and has a super helpful online support process. I have only just started using the application, however very happy so far.

Store Using app Total reviews Average rating
Mad House Mums About 4 hours 1 5.0
5 / 5 Share
March 16, 2023

Nalinee was very helpful in assisting with my Returns Center inquiry. I was having issues with one of the return options and he help me break it down and provided screenshots and instructions on the options I had to fix the problem

Store Using app Total reviews Average rating
Nest Designs Almost 2 years 3 5.0
5 / 5 Share
Nov. 3, 2022

So far so good. Great help from customer support :) Just setting up the account now. Thank you! ....

Store Using app Total reviews Average rating
Twinkles Dental Jewelry About 3 hours 16 4.8
5 / 5 Share
Oct. 28, 2022

I have just installed this app to help my new business launch successfully by offering a smooth returns/ exchange process. Easy to install and customise brand so far. Quick support service too. So so good.

Store Using app Total reviews Average rating
Picnic Mantra About 1 hour 1 5.0
5 / 5 Share
Oct. 9, 2022

Have been using this app for a few years. Just added it to our DEV store for testing something. It works well.

Store Using app Total reviews Average rating
lingsDev About 1 month 7 4.6
5 / 5 Share
Oct. 5, 2022

Samad helped me transfer ownership. The assistance was very helpful and quick! Provided multiple solutions to a problem I was having and gave me clear directions on how to fix. Thanks!

Store Using app Total reviews Average rating
Purpose People 13 days 1 5.0
5 / 5 Share
Oct. 3, 2022

The app makes it easy for customers and our fulfillment team to track and process returns. I just had a support issue resolved, very patiently, by Samad.

Store Using app Total reviews Average rating
Tradehome Shoes Almost 3 years 2 4.5
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