AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,392
Reviews
Chart
#400
Shopify

All reviews

5 / 5 Share
Aug. 23, 2022

From what I've seen so far, I like this app. Very helpful Customer Service when we need to extend our Free Trial. Thanks for the help.

Store Using app Total reviews Average rating
FFORME 14 days 1 5.0
5 / 5 Share
Feb. 19, 2026

Great Suppport from Vibhanshu!! - talked me slowly through setting up return labels

Store Using app Total reviews Average rating
Mike's Dive Store Over 6 years 7 5.0
5 / 5 Share
Aug. 22, 2022

This is a great app to recapture sales and convert customers into return customers. I am enjoying the features.

Store Using app Total reviews Average rating
Origin Mexico 39 minutes 1 5.0
5 / 5 Share
Aug. 22, 2022

Great Customer Support! App does exactly what our Customer Service needs it to do. Highly recommend!

Store Using app Total reviews Average rating
Olsen Fashion Canada 4 months 3 5.0
5 / 5 Share
Aug. 19, 2022

So far so god think the app really makes customers trust the brand when purchasing super easy for us to use plus super helpful customer service

Store Using app Total reviews Average rating
Femss 3 days 2 5.0
5 / 5 Share
Aug. 18, 2022

This app is very useful and the service is great and super fast. Aditi was very nice and competent to help me out in no time. Highly recommend. Thank you !

Store Using app Total reviews Average rating
Atelier Côtier Over 2 years 9 5.0
5 / 5 Share
Aug. 17, 2022

Amazing app. Very easy to use. The refund ad exchange process is very good. Even the return form is fully customisable.

Store Using app Total reviews Average rating
DRICOPER DENIM Over 2 years 7 4.9
5 / 5 Share
June 3, 2025

Support is great! unlike other services, you are directed to a real person immediately. stress-free. Moazzam Ali was a great help!

Store Using app Total reviews Average rating
Albion Garden Almost 3 years 2 5.0
5 / 5 Share
Aug. 15, 2022

AfterShip 非常好的功能介面,讓退貨更順利,客服也很熱心處理,使用追蹤功能跟退貨中心功能,目前使用起來很不錯,讓退貨變得方便管理,客服也可以展示流程和介紹相關的服務,讓購買前後,可以獲得充分的解答

Store Using app Total reviews Average rating
restyle2050 About 19 hours 6 5.0
5 / 5 Share
Aug. 15, 2022

J'adore l'application, le service clientèle est 10/10. Super simple à utiliser sur le site web aussi. Merci!

Store Using app Total reviews Average rating
Sunny Sunday About 3 hours 7 5.0
5 / 5 Share
Aug. 14, 2022

I reached out for support and they responded in less than 10 seconds, was very polite, and resolved my issue in less than a minute! Very knowledgeable and responsive.

Store Using app Total reviews Average rating
King Kong Apparel Over 2 years 7 5.0
5 / 5 Share
May 28, 2024

I was having an issue with the app and contacted support. Aditya, the rep, got on it right away looking into the problem. He was relentless at getting to the bottom of this. In a matter of an hour, he contacted me and gave me the good news! I was happy to see the issue gone and the app working properly. Kudos to Aditya.

Store Using app Total reviews Average rating
smartbuyapparel.com Almost 2 years 5 5.0
5 / 5 Share
Aug. 10, 2022

Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!

Store Using app Total reviews Average rating
Tactical Gear Over 3 years 2 3.0
5 / 5 Share
Aug. 10, 2022

Helps our small team keep up with our customer support. Side Note; The Dev support is phenomenal for sellers.

Store Using app Total reviews Average rating
MuseumPrints Over 1 year 4 4.8
5 / 5 Share
Aug. 9, 2022

I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows

Store Using app Total reviews Average rating
GABBABANDS 2 days 1 5.0
5 / 5 Share
Aug. 9, 2022

Wir benutzen die App seit 2 Jahren und waren von Anfang an sehr zufrieden. Der Retourenprozess verläuft reibungslos und unkompliziert. Einfach einzurichten und zu bedienen. Klare Empfehlung!

Store Using app Total reviews Average rating
CALUA About 2 years 2 5.0
5 / 5 Share
Oct. 14, 2022

Helped me a lot to help our customers with their returns, and the support within the app is quick and friendly. Thanks.

Store Using app Total reviews Average rating
SKATEWIZ About 1 year 2 5.0
5 / 5 Share
Aug. 8, 2022

After getting set-up on Aftership returns the support is great, every question has been answered and it's extremely quick! Integrated instantly.

Store Using app Total reviews Average rating
HEAT 6 days 13 4.8
5 / 5 Share
Aug. 8, 2022

This app has features that greatly improve the customer returns process and makes it more seamless. The customizable front-end feature is also a great touch!

Store Using app Total reviews Average rating
M.O.T 10 days 2 5.0
5 / 5 Share
Aug. 1, 2022

Great and timely service when creating the account, haven't used it for orders; I will update when we use it.

Store Using app Total reviews Average rating
Summer Mae 5 months 11 5.0
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