AfterShip Returns & Exchanges

March 10, 2022

So far so good, but early days! Still integrating it with the store but staff have been quick to help.

March 9, 2022

Love the simplicity, easy to use of this app. The Support team is always there for us when we have questions! Strongly recommend this App

March 7, 2022

So far set up has been easy and customer service response was very fast! They removed the aftership branding within minutes.

March 7, 2022

So far, the experience has been effortless with an easy set-up process and super responsive support.

March 6, 2022

Amazing app. Great tool for any shop owner. Makes return less of a hassle. Page is customizable, so matches your shop perfectly.

March 4, 2022

Returns Center is very user-friendly, easy for customers to manage, and wonderful if you are needing a more customizable tool. Support is wonderful, whether it comes to troubleshooting technical issues, implementing new ideas and add ons, or just listening to feedback and tools that could make Returns Center even better!

March 3, 2022

migrating over from return magic. so far the app is great and customer support is top notch. looking forward to getting this live on our store

March 1, 2022

I was using Return Magic, but that app is being discontinued. I came across AfterShip Returns and thought I would try it out. I love it! It provides a great customer experience and a lot of flexibility for the store owner to have the return policies they want. I also really like how it is easy to manage returns - if a customer requests and exchange, they can select the product in the returns portal. Aftership will only show products that are in stock. When the return is received, one click will create a new order. With Return Magic, I had to manually duplicate the old order and add the product that the customer requested.

Feb. 28, 2022

App works great , and if you need help on the chat , they were fast and had answer right away ! i would highly recommend !

Feb. 19, 2022

I ran into some issues during initial installation and they were so fast to help me. We got things figured out in 10 min on SATURDAY evening. I mean they are ready help even on weekends. 5 star all the way.

Feb. 17, 2022

Priyanka was (is) fabulous! She took the time out of her busy day to connect with me and walk me through a demo to better understand the returns center. Thank you Priyanka. I feel confident setting it up now.

Feb. 16, 2022

I was happy I can customize the return apps. User friendly and lots of features. Awesome customer service!

Feb. 16, 2022

This app is great, it provides every bit of functionality we could have asked for. The pro version is a bit more expensive then we wanted to pay but the value is there. Support is great as well, Sanjeet helped me set everything up to my liking and was very responsive.

Feb. 15, 2022

Insanely good customer support, super easy to set up, heavily customisable to be on brand. Looks like a great app

Feb. 14, 2022

Great app and great customer support. Only feedback would be to have AfterShip and Returns Centre be a bit more of a seamless experience. But apart from that, really powerful

Feb. 13, 2022

Super fast chat for help! Even on a sunday they responded within a few minutes and helped with my enquiry quickly. Great app!

Feb. 13, 2022

Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.

Feb. 12, 2022

Working great so far, just started using the app and customer service was extremely helpful in getting us setup.

Feb. 10, 2022

Great support setting up DNS and SSL settings onto the domain. Timely answers, great platform as well gives good personalization. Thank you!

Sept. 15, 2023

Rahul was absolute perfection! There was an issue that we have been having and he was able to very quickly resolve. I only wish I had reached out to him sooner. Excellent customer service and a fast resolution! Many thanks for making our lives easier :)