AfterShip Returns & Exchanges

The app is great and easy to use. I like the integration with Postman for return label generation as well. My only request would be to offer a cheaper option of the Pro version for under 20 returns a month as the features are necessary but too expensive ($119/mo) for small brands until they grow!

AfterShip Return is a complete and very flexible app. We can give professional, quick and seamless refunds to our valued customers. We really appreciate the possibility to add our own return reasons and fees to match our existing invoicing system and refund policy. As well, we translated the reasons, the notifications and the return page so the customer has a similar experience as in our physical locations. The technical support team is absolutely great, fast, patient and comforting.

I had some difficulty with one of the features not being available, but customer support and Ankush in particular were very helpful in resolving the issue. Highly recommend, excellent customer support.

The customer service team helped me a lot in setting up the account. They are so responsive to my concerns. Highly recommended for your convenience and happy experience. :)

J'utilise cette application de puis plusieurs mois. Le service est impeccable et ultra rapide. Samad a été d'une efficacité exemplaire.

It's really great for us! It makes our return & exchange process much more easier than ever! Highly recommended!

It’s so good!!!! It’s helping me a lot. it’s too easy to work with!!!!

A bit of a learning curve, but great customer service. Very helpful functionality for a solopreneur.

The app is really powerful and great customer service. I had a issue with a few things and my questions were answered immediately.

Great app and great support, made it quick and easy to streamline returns for our expanding business.

Customer service was quick in response. Understood the issues I was experiencing and was able to fix it in an efficient manner.

So far the app has been fantastic. Easy integration and customer service is readily available. Would recommend!

I was very happy with the services offered on this platform! I can't wait to use it for our business.

We're an ecommerce brand out of Philly. This app has worked well for us. Simple, our customers find it easy to use. It was easy to set it up and customize. We have used it for a few years, no issues.

Good app. great support. I have been with these guys for a while now and they are highly responsive and supportive. I appreciate the help I received today. Thank you

They have a really quick resonse time and very friendly. The app is really good and has many options. Satisfied

Had some questions and spoke to Moazzam. He was providing an exceptional customer service. Thank you.

Great app for handling all returns and exchanges. And very fast support when needed. Had problems with some settings and they help me very fast. Even on a Sunday.

great service from help desk when support was needed. Easy to use interface that is similar to shopify menu structure

Great customer care! Very quick to respond and patient with my requests. Would recommend for anyone looking for a returns automation service