All reviews

Rating Breakdown

  • 5
    80% (1,889 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
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5 / 5 Share

Aug. 10, 2022

Helps our small team keep up with our customer support. Side Note; The Dev support is phenomenal for sellers.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 9, 2022

I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

I received a quick answer on how to change my View Full Policy. I was happy I got fast online support while I set up the app.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

Wir benutzen die App seit 2 Jahren und waren von Anfang an sehr zufrieden. Der Retourenprozess verläuft reibungslos und unkompliziert. Einfach einzurichten und zu bedienen. Klare Empfehlung!

Store

CALUA

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Helped me a lot to help our customers with their returns, and the support within the app is quick and friendly. Thanks.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

After getting set-up on Aftership returns the support is great, every question has been answered and it's extremely quick! Integrated instantly.

Store

HEAT

Using app

6 days

Total reviews

11

Average rating

4.7

5 / 5 Share

Aug. 8, 2022

The best return app I have ever used! 5***** A seamless experience for my clients as they are very happy with this solution and saves me a lot of effort

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

This app has features that greatly improve the customer returns process and makes it more seamless. The customizable front-end feature is also a great touch!

Store

M.O.T

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

售后地客服很耐心,功能也很符合要求,订单管理起来方便了很多,非常适合刚刚启动的平台用户,很好地满足了现阶段对于退换货管理地需求。 对于客户地界面也很友善和清晰,建议可以结合shopify的客户账号进行集中管理,这样对客服会更好。

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Great support, great app. Very affordable as well and it gives you the upper hand on competition as returning is very easy.

Store

VoltPPE

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Great and timely service when creating the account, haven't used it for orders; I will update when we use it.

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 31, 2022

Quick and great customer support. I really appreciate their thorough clarification. It offers a free plan to try. I love it.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2022

Amazon app! Thank you for the support, it is so wonderful the customer support. It is exactly what you need for processing returns.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2022

Custmer Support is very good and app is also good in free plan no extra return plan available after 3 returns.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2022

The app is great and easy to use. I like the integration with Postman for return label generation as well. My only request would be to offer a cheaper option of the Pro version for under 20 returns a month as the features are necessary but too expensive ($119/mo) for small brands until they grow!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

I liked this app because it enhances my customers overall experience when shopping at my store. Thank you

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

AfterShip Return is a complete and very flexible app. We can give professional, quick and seamless refunds to our valued customers. We really appreciate the possibility to add our own return reasons and fees to match our existing invoicing system and refund policy. As well, we translated the reasons, the notifications and the return page so the customer has a similar experience as in our physical locations. The technical support team is absolutely great, fast, patient and comforting.

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 19, 2022

I had some difficulty with one of the features not being available, but customer support and Ankush in particular were very helpful in resolving the issue. Highly recommend, excellent customer support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2022

The customer service team helped me a lot in setting up the account. They are so responsive to my concerns. Highly recommended for your convenience and happy experience. :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

J'utilise cette application de puis plusieurs mois. Le service est impeccable et ultra rapide. Samad a été d'une efficacité exemplaire.

Using app

About 2 years

Total reviews

3

Average rating

5.0