AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,399
chart
#1,035
All reviews
Rating Breakdown
Aug. 10, 2022
Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!
Aug. 10, 2022
Easy to use. Very essential app if selling physical products. Keeps returns process organized and professional. Support is fast and helpful.
Aug. 10, 2022
Helps our small team keep up with our customer support. Side Note; The Dev support is phenomenal for sellers.
Aug. 9, 2022
I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows
Aug. 9, 2022
I received a quick answer on how to change my View Full Policy. I was happy I got fast online support while I set up the app.
Aug. 9, 2022
Wir benutzen die App seit 2 Jahren und waren von Anfang an sehr zufrieden. Der Retourenprozess verläuft reibungslos und unkompliziert. Einfach einzurichten und zu bedienen. Klare Empfehlung!
Oct. 14, 2022
Helped me a lot to help our customers with their returns, and the support within the app is quick and friendly. Thanks.
Aug. 8, 2022
After getting set-up on Aftership returns the support is great, every question has been answered and it's extremely quick! Integrated instantly.
Aug. 8, 2022
The best return app I have ever used! 5***** A seamless experience for my clients as they are very happy with this solution and saves me a lot of effort
Aug. 8, 2022
This app has features that greatly improve the customer returns process and makes it more seamless. The customizable front-end feature is also a great touch!
Aug. 8, 2022
售后地客服很耐心,功能也很符合要求,订单管理起来方便了很多,非常适合刚刚启动的平台用户,很好地满足了现阶段对于退换货管理地需求。 对于客户地界面也很友善和清晰,建议可以结合shopify的客户账号进行集中管理,这样对客服会更好。
Aug. 2, 2022
Great support, great app. Very affordable as well and it gives you the upper hand on competition as returning is very easy.
Aug. 1, 2022
Great and timely service when creating the account, haven't used it for orders; I will update when we use it.
July 31, 2022
Quick and great customer support. I really appreciate their thorough clarification. It offers a free plan to try. I love it.
July 29, 2022
Amazon app! Thank you for the support, it is so wonderful the customer support. It is exactly what you need for processing returns.
July 29, 2022
Custmer Support is very good and app is also good in free plan no extra return plan available after 3 returns.
July 27, 2022
The app is great and easy to use. I like the integration with Postman for return label generation as well. My only request would be to offer a cheaper option of the Pro version for under 20 returns a month as the features are necessary but too expensive ($119/mo) for small brands until they grow!
July 21, 2022
I liked this app because it enhances my customers overall experience when shopping at my store. Thank you
July 20, 2022
AfterShip Return is a complete and very flexible app. We can give professional, quick and seamless refunds to our valued customers. We really appreciate the possibility to add our own return reasons and fees to match our existing invoicing system and refund policy. As well, we translated the reasons, the notifications and the return page so the customer has a similar experience as in our physical locations. The technical support team is absolutely great, fast, patient and comforting.
July 19, 2022
I had some difficulty with one of the features not being available, but customer support and Ankush in particular were very helpful in resolving the issue. Highly recommend, excellent customer support.