AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,237
chart
#1,474
All reviews
Review RSS Feed
Jan. 10, 2022
Such great features and such a great customer support team. I am loving this user-friendly app so far!!
Jan. 8, 2022
This app really helps with the customer's return process, the support team is super quick and helpful.
Jan. 6, 2022
Perfect solution for a growing business. Is still evolving and support is always quick. Can't wait to see the next updates.
Jan. 5, 2022
Good customer service. They respond immediately. The interface is also pretty simple to use and friendly.
Jan. 24, 2024
Very responsive support, always patient and ready to troubleshoot, amazing team who actually listens to customers, adding new features based on feedback. The best!
Jan. 5, 2022
Very good customer experience. Customer service is available and responsive. I recommend this app. Thank you!
Jan. 4, 2022
I use this for my returns. Haven't been using it long, but so far it is working well and easy to use. Customer service is really, really helpful!
Dec. 30, 2021
awesome............................................................ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dec. 28, 2021
Been trying to set up today and support has been great. Always there when I need them and help has been easy to understand. thanks
Dec. 27, 2021
Very useful and easy to use for costumers. Costumer service is excellent! Had a little problem with loading the return page and they assist me extremely fast. problem was solved in minutes!
Dec. 23, 2021
great app - provides everything you need for smooth tracking of your returns with variety of statuses
Dec. 23, 2021
Was very easy to get set up. Their team was there to clarify answers to a couple of questions that I had and they volunteered to help in any way they could...
Dec. 23, 2021
The app works on how it is intended, recommend for growing your brand, started with them on the free plan, and now growing as needed
Dec. 22, 2021
Awesome app. I really appreciated the prompt help on the platform and the level of customer service.
Dec. 21, 2021
Just downloaded the app but seems easy to use and exactly what we need so far. Extremely quick response from customer service!
Dec. 21, 2021
Very professional app to help with our returns. Would recommend to other businesses and brands to use.
Dec. 16, 2021
The customer service is always really helpful! They always help us to solve our problems quickly, through the chat!
April 14, 2024
We've used this app for over 2 years. The app works very well and it does help provide our customer a good return experience.
Dec. 15, 2021
Great app - had a few questions but the support team have been excellent at answering all our queries promptly. Only snag is extra seats is a bit expensive so we are restricted to one user doing returns.