AfterShip Returns & Exchanges

Feb. 20, 2022

I must say from the start, the Returns Center support team was very helpful. Sanjeet guided me through some initial setup concerns I had and all is working great. Great experience !!

Feb. 19, 2022

I ran into some issues during initial installation and they were so fast to help me. We got things figured out in 10 min on SATURDAY evening. I mean they are ready help even on weekends. 5 star all the way.

Feb. 17, 2022

Priyanka was (is) fabulous! She took the time out of her busy day to connect with me and walk me through a demo to better understand the returns center. Thank you Priyanka. I feel confident setting it up now.

Feb. 16, 2022

I was happy I can customize the return apps. User friendly and lots of features. Awesome customer service!

Feb. 16, 2022

This app is great, it provides every bit of functionality we could have asked for. The pro version is a bit more expensive then we wanted to pay but the value is there. Support is great as well, Sanjeet helped me set everything up to my liking and was very responsive.

Feb. 15, 2022

Insanely good customer support, super easy to set up, heavily customisable to be on brand. Looks like a great app

Feb. 14, 2022

Great app and great customer support. Only feedback would be to have AfterShip and Returns Centre be a bit more of a seamless experience. But apart from that, really powerful

Feb. 13, 2022

Super fast chat for help! Even on a sunday they responded within a few minutes and helped with my enquiry quickly. Great app!

Feb. 13, 2022

Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.

March 5, 2026

Working great so far, just started using the app and customer service was extremely helpful in getting us setup.

Feb. 10, 2022

Great support setting up DNS and SSL settings onto the domain. Timely answers, great platform as well gives good personalization. Thank you!

Sept. 15, 2023

Rahul was absolute perfection! There was an issue that we have been having and he was able to very quickly resolve. I only wish I had reached out to him sooner. Excellent customer service and a fast resolution! Many thanks for making our lives easier :)

Feb. 8, 2022

I've been working on setting up this return service and it has been really easy with the helpful customer service. They are quick to answer and always helpful.

Feb. 8, 2022

Sanjeev was very helpful and helped us with any questions we had and helped set up our return options

Feb. 6, 2022

Just getting started with aftership, but so far the support team has been great and the app is easy to install and edit.

Feb. 5, 2022

Needed help with some custom features. Got on the live support and they helped me immediately. 10 out of 10. Thank you.

Feb. 1, 2022

We love AfterShip. Makes returns simple & has a great UI for our internal team to manage the process.

Jan. 31, 2022

We have been using Aftership's Returnscenter solution for a year. The solution offers very good settings for returns also to different warehouses depending on return reasons. The integration to create own return labels (with own contracts) via Afterships Postmen is very strong and saves us immensely time. Also worth mentioning is the support, which is available at any time via chat.

Jan. 28, 2022

The app is amazing! Samad was even better! I appreciate when someone is able to understand my issue clearly and get it fixed in the nick of time!

Jan. 24, 2022

My customer support agent was very patient with me even though I had no idea what I was doing. He stayed with me and helped until the problem was resolved.