All reviews

Rating Breakdown

  • 5
    80% (1,889 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2022

Great app for handling all returns and exchanges. And very fast support when needed. Had problems with some settings and they help me very fast. Even on a Sunday.

Store

memery

Using app

About 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

May 29, 2022

I am really enjoying this amazing app. The customer service is great and very friendly! Every request is promptly answered! Five Stars! Would definitely recommend it!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 29, 2022

App we started using not that long ago, and we are pretty satisfied for now with the automation of emails and really good and quick chat support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2022

great service from help desk when support was needed. Easy to use interface that is similar to shopify menu structure

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2022

great customer service :) I need some clarification on how the app really worked and the agent was very helpful

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2022

The Aftership app is very robust and is an excellent return app. Support personnel is extremely helpul.

Using app

6 months

Total reviews

8

Average rating

4.5

5 / 5 Share

May 22, 2022

Great customer care! Very quick to respond and patient with my requests. Would recommend for anyone looking for a returns automation service

Store

Henne

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2022

So far so good! Just downloaded and help was at my finger tips so I am very excited to see the growth

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2022

Customer service is amazing! Prompt reply and friendly communication. Aditya solved all my problems. Thanks!

Store

Rosy

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Great customer service, quick and helpful, helped me when i wasn't sure if this could work with aliexpress dropshipping and it can

Store

SHIQ

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2022

Great customer service! Great customer feedback! Great customer engagement Thank you so much for helping my store!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

May 19, 2022

Just started on this app. Curious to know if it will solve all our issues. The customer service was speedy with a lot of helpful articles to guide me as a newbie.

Store

NARY

Using app

About 1 hour

Total reviews

3

Average rating

4.0

5 / 5 Share

May 19, 2022

Nous utilisons cette application pour gérer nos retours produit. La mise en place est simple, on s'y retrouve facilement dans l'interface, et il y a de nombreuses options pour adapter le processus de retours à nos besoins. En plus, l'équipe support est très réactive et à l'écoute.

Store

iskn

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2022

Amazing app and very efficient support from agent. I've used them for all my business and im super happy and always recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

Samad answered all my questions to make this set up easy! The app looks very easy to use and was very easy to set up.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2022

really great, and already fills in alot of return info I needed help with something, and samad instantly helped, very responsive and really fixed what i needed. i recommend this app.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

May 12, 2022

Great user interface and customer service. Aftership Returns Center has allowed us to manage our return and exchange as well as refund policy in a seamless way.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2022

great support! when I was testing with this app, I found problem in creating label upon approving a return. I contacted the support by chat, and quickly I got the response and the problem was solved.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

Their service is really good especially when needed to fix problems fast! they are always happy to help

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

AfterShip customer support is very fast. The staff member that I chatted with today did a great job solving my problem quickly.

Store

Cozure

Using app

Over 1 year

Total reviews

1

Average rating

5.0