AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,542
Reviews
Chart
#501
Shopify

All reviews

5 / 5 Share
May 18, 2023

Thanks for such fantastic support, guys) After personal conversations regarding my problems, everything seems to be everything clear and more accessible)

Store Using app Total reviews Average rating
Milla About 1 year 8 5.0
5 / 5 Share
March 24, 2022

Great app and good customer service! Used for quite some time, makes things easier and hassle-free compared to manually organising expecting returns.

Store Using app Total reviews Average rating
Oxcloth Over 2 years 1 5.0
5 / 5 Share
March 23, 2022

Great onboarding service! Do not hesitate to use the chat option the dashboard and they are very responsive. Good job. A+++

Store Using app Total reviews Average rating
Elevate Styles 2 days 12 5.0
5 / 5 Share
March 18, 2022

I had some doubts and they assisted me in seconds solving the problem immediately. I recommend it, in addition to the fact that the interface is very intuitive

Store Using app Total reviews Average rating
Isabel Shoes 22 minutes 1 5.0
5 / 5 Share
March 17, 2022

Great App and customer service! Helps us to manage our returns with ease but would be good if the returns labels generator would work with Royal Mail.

Store Using app Total reviews Average rating
Idioma About 4 years 2 5.0
5 / 5 Share
March 15, 2022

Just added this app to my store. So far, so good. Rep was efficient and quick to respond. Super helpful. Thank you.

Store Using app Total reviews Average rating
Ma'at Luxe™ 2 days 4 5.0
5 / 5 Share
March 10, 2022

Support was super helpful with the set up of the account and was quick to responding to my questions

Store Using app Total reviews Average rating
Project Blank 12 months 1 5.0
5 / 5 Share
March 10, 2022

Just install the app and explore all the functions of the app. The support team provides instant and helpful information

Store Using app Total reviews Average rating
Ask and Embla 4 days 4 5.0
5 / 5 Share
March 10, 2022

So far so good, but early days! Still integrating it with the store but staff have been quick to help.

Store Using app Total reviews Average rating
Winternational.co.uk About 1 month 6 4.7
5 / 5 Share
March 9, 2022

Love the simplicity, easy to use of this app. The Support team is always there for us when we have questions! Strongly recommend this App

Store Using app Total reviews Average rating
AA DANCE COSTUMES Over 2 years 10 4.2
5 / 5 Share
March 7, 2022

So far set up has been easy and customer service response was very fast! They removed the aftership branding within minutes.

Store Using app Total reviews Average rating
Best Day Ever Kids About 2 hours 2 3.0
5 / 5 Share
March 7, 2022

So far, the experience has been effortless with an easy set-up process and super responsive support.

Store Using app Total reviews Average rating
Arthur Apparel 21 minutes 1 5.0
5 / 5 Share
March 6, 2022

Amazing app. Great tool for any shop owner. Makes return less of a hassle. Page is customizable, so matches your shop perfectly.

Store Using app Total reviews Average rating
hagoromo.shop About 1 hour 4 5.0
5 / 5 Share
March 4, 2022

Returns Center is very user-friendly, easy for customers to manage, and wonderful if you are needing a more customizable tool. Support is wonderful, whether it comes to troubleshooting technical issues, implementing new ideas and add ons, or just listening to feedback and tools that could make Returns Center even better!

Store Using app Total reviews Average rating
Lume Over 1 year 20 5.0
5 / 5 Share
March 3, 2022

migrating over from return magic. so far the app is great and customer support is top notch. looking forward to getting this live on our store

Store Using app Total reviews Average rating
Ostroy 38 minutes 4 5.0
5 / 5 Share
March 1, 2022

I was using Return Magic, but that app is being discontinued. I came across AfterShip Returns and thought I would try it out. I love it! It provides a great customer experience and a lot of flexibility for the store owner to have the return policies they want. I also really like how it is easy to manage returns - if a customer requests and exchange, they can select the product in the returns portal. Aftership will only show products that are in stock. When the return is received, one click will create a new order. With Return Magic, I had to manually duplicate the old order and add the product that the customer requested.

Store Using app Total reviews Average rating
Nootkas 23 days 5 4.2
5 / 5 Share
Feb. 28, 2022

App works great , and if you need help on the chat , they were fast and had answer right away ! i would highly recommend !

Store Using app Total reviews Average rating
profile-nyc About 1 month 1 5.0
5 / 5 Share
Feb. 20, 2022

I must say from the start, the Returns Center support team was very helpful. Sanjeet guided me through some initial setup concerns I had and all is working great. Great experience !!

Store Using app Total reviews Average rating
Lush Loraine 40 minutes 1 5.0
5 / 5 Share
Feb. 19, 2022

I ran into some issues during initial installation and they were so fast to help me. We got things figured out in 10 min on SATURDAY evening. I mean they are ready help even on weekends. 5 star all the way.

Store Using app Total reviews Average rating
Tilezz About 3 hours 4 4.0
5 / 5 Share
Feb. 17, 2022

Priyanka was (is) fabulous! She took the time out of her busy day to connect with me and walk me through a demo to better understand the returns center. Thank you Priyanka. I feel confident setting it up now.

Store Using app Total reviews Average rating
Petzyo 25 minutes 4 5.0
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