AfterShip Returns & Exchanges
All reviews
Thanks for such fantastic support, guys) After personal conversations regarding my problems, everything seems to be everything clear and more accessible)
Great app and good customer service! Used for quite some time, makes things easier and hassle-free compared to manually organising expecting returns.
Great onboarding service! Do not hesitate to use the chat option the dashboard and they are very responsive. Good job. A+++
I had some doubts and they assisted me in seconds solving the problem immediately. I recommend it, in addition to the fact that the interface is very intuitive
Great App and customer service! Helps us to manage our returns with ease but would be good if the returns labels generator would work with Royal Mail.
Just added this app to my store. So far, so good. Rep was efficient and quick to respond. Super helpful. Thank you.
Support was super helpful with the set up of the account and was quick to responding to my questions
Just install the app and explore all the functions of the app. The support team provides instant and helpful information
So far so good, but early days! Still integrating it with the store but staff have been quick to help.
Love the simplicity, easy to use of this app. The Support team is always there for us when we have questions! Strongly recommend this App
So far set up has been easy and customer service response was very fast! They removed the aftership branding within minutes.
So far, the experience has been effortless with an easy set-up process and super responsive support.
Amazing app. Great tool for any shop owner. Makes return less of a hassle. Page is customizable, so matches your shop perfectly.
Returns Center is very user-friendly, easy for customers to manage, and wonderful if you are needing a more customizable tool. Support is wonderful, whether it comes to troubleshooting technical issues, implementing new ideas and add ons, or just listening to feedback and tools that could make Returns Center even better!
migrating over from return magic. so far the app is great and customer support is top notch. looking forward to getting this live on our store
I was using Return Magic, but that app is being discontinued. I came across AfterShip Returns and thought I would try it out. I love it! It provides a great customer experience and a lot of flexibility for the store owner to have the return policies they want. I also really like how it is easy to manage returns - if a customer requests and exchange, they can select the product in the returns portal. Aftership will only show products that are in stock. When the return is received, one click will create a new order. With Return Magic, I had to manually duplicate the old order and add the product that the customer requested.
App works great , and if you need help on the chat , they were fast and had answer right away ! i would highly recommend !
I must say from the start, the Returns Center support team was very helpful. Sanjeet guided me through some initial setup concerns I had and all is working great. Great experience !!
I ran into some issues during initial installation and they were so fast to help me. We got things figured out in 10 min on SATURDAY evening. I mean they are ready help even on weekends. 5 star all the way.
Priyanka was (is) fabulous! She took the time out of her busy day to connect with me and walk me through a demo to better understand the returns center. Thank you Priyanka. I feel confident setting it up now.
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