AfterShip Returns & Exchanges

Returns Center is very user-friendly, easy for customers to manage, and wonderful if you are needing a more customizable tool. Support is wonderful, whether it comes to troubleshooting technical issues, implementing new ideas and add ons, or just listening to feedback and tools that could make Returns Center even better!

migrating over from return magic. so far the app is great and customer support is top notch. looking forward to getting this live on our store

I was using Return Magic, but that app is being discontinued. I came across AfterShip Returns and thought I would try it out. I love it! It provides a great customer experience and a lot of flexibility for the store owner to have the return policies they want. I also really like how it is easy to manage returns - if a customer requests and exchange, they can select the product in the returns portal. Aftership will only show products that are in stock. When the return is received, one click will create a new order. With Return Magic, I had to manually duplicate the old order and add the product that the customer requested.

App works great , and if you need help on the chat , they were fast and had answer right away ! i would highly recommend !

I must say from the start, the Returns Center support team was very helpful. Sanjeet guided me through some initial setup concerns I had and all is working great. Great experience !!

I ran into some issues during initial installation and they were so fast to help me. We got things figured out in 10 min on SATURDAY evening. I mean they are ready help even on weekends. 5 star all the way.

Priyanka was (is) fabulous! She took the time out of her busy day to connect with me and walk me through a demo to better understand the returns center. Thank you Priyanka. I feel confident setting it up now.

I was happy I can customize the return apps. User friendly and lots of features. Awesome customer service!

This app is great, it provides every bit of functionality we could have asked for. The pro version is a bit more expensive then we wanted to pay but the value is there. Support is great as well, Sanjeet helped me set everything up to my liking and was very responsive.

Insanely good customer support, super easy to set up, heavily customisable to be on brand. Looks like a great app

Great app and great customer support. Only feedback would be to have AfterShip and Returns Centre be a bit more of a seamless experience. But apart from that, really powerful

Super fast chat for help! Even on a sunday they responded within a few minutes and helped with my enquiry quickly. Great app!

Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.

Working great so far, just started using the app and customer service was extremely helpful in getting us setup.

Great support setting up DNS and SSL settings onto the domain. Timely answers, great platform as well gives good personalization. Thank you!

Rahul was absolute perfection! There was an issue that we have been having and he was able to very quickly resolve. I only wish I had reached out to him sooner. Excellent customer service and a fast resolution! Many thanks for making our lives easier :)

I've been working on setting up this return service and it has been really easy with the helpful customer service. They are quick to answer and always helpful.

Sanjeev was very helpful and helped us with any questions we had and helped set up our return options

Just getting started with aftership, but so far the support team has been great and the app is easy to install and edit.

Needed help with some custom features. Got on the live support and they helped me immediately. 10 out of 10. Thank you.