AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,248
chart
#879
All reviews
Review RSS Feed
Dec. 1, 2021
Sanjeet was incredibly helpful when answering my questions. Great tool and even better customer service!
Nov. 30, 2021
Just started using the app so I cannot give a full review but so far the customer service and process to start is amazing!. Sanjeet is extremely knowledgeable and helpful!
Nov. 30, 2021
Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return
Nov. 30, 2021
Best Team and Product ever! Their team is extremely gracious, responsive, and informative. The product is also very easy to install and get up and running quickly.
Nov. 27, 2021
They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!
Nov. 26, 2021
Agent Samad tried to solve the problem kindly and patiently. The issue is solved. Appreciate it. Thank you.
Nov. 22, 2021
App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.
Nov. 22, 2021
nice,really usefull thanks.I think its best for return tools,hope yall do it contine,we will support u
Nov. 20, 2021
he was great and very helpful he answer all my questions and show me where to go to add my return url.
Nov. 20, 2021
Terrific customer service. Just getting things setup and they were happy to jump on a screen share and quickly answer a bunch of questions I had. I'd definitely recommend this app and their team.
Nov. 15, 2021
Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.
Nov. 14, 2021
I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.
Nov. 12, 2021
The APP does everything it stands for, really useful to automatize the return process. All my questions were immediately handled by Ankush with ease, amazing support!
Nov. 12, 2021
This App saves our team so much time, and the customers love it too! If you have any issues or questions, support is immediately available, and always very helpful. 5 Stars!
Nov. 11, 2021
the support was very helpful and gave me all the proper answers thanks for all the experience on the process
Nov. 11, 2021
Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.
Nov. 9, 2021
The customer service has been great during the onboarding and setup phase. I would suggest this app to others.
Nov. 9, 2021
Customer support is excellent. I had many questions and they were patient and even did a video chat with me so they could see the issue first hand. Would recommend!
Nov. 9, 2021
Very good software, great communication, solve the problem in the first time. Very recommended. Hope to keep updating the software to make it more convenient for us to use...
Nov. 5, 2021
Super easy to use and configure. We're new to it and hoping it helps with not only returns but how people consider purchasing from us.