All reviews

Rating Breakdown

  • 5
    80% (993 ratings)
  • 4
    9% (117 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (77 ratings)

Reviews with Text

  • 95% (1,176)
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5 / 5 Share

Nov. 11, 2021

Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The customer service has been great during the onboarding and setup phase. I would suggest this app to others.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Customer support is excellent. I had many questions and they were patient and even did a video chat with me so they could see the issue first hand. Would recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Very good software, great communication, solve the problem in the first time. Very recommended. Hope to keep updating the software to make it more convenient for us to use...

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Super easy to use and configure. We're new to it and hoping it helps with not only returns but how people consider purchasing from us.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

I have begun using this app and so far it is quite useful. Ankush helped me out today with questions I had.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.

Using app

About 2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 2, 2021

I just installed the app and needed some help/ The online team was so quick to help me complete the set up. Instructions were easy to follow. Hopefully this will help the returns and exchange process easier.

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Super intuitive platform. They were able to extend the trial and the customer support was super helpful

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

I liked that Nitish was determined to resolve my issue. A quicker way to resolve issues would be an actual conversations vs a chat. The agent prior to him only sent links not helping resolve my issue. He had great customer service, patience and walked me through the process.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Super easy to navigate with lots of amazing feature. Customer Service is also superb! Nitish helped me set up my custom domain quickly!

Store

Mahdera

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.

Store

ST ARGO

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

amazing CS so far. app looks great. would recommend using the apps from this company to help your brand

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

So, I gave Sanjeet a run for his money today. I have to say he worked tirelessly to help me. He managed to fix the problem, with great communication!. Well Done Sanjeet! An asset To the company!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Indispensable app to manage store returns. Furthermore, the customer service is very kind and immediately ready to solve any doubt or problem I encountere.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I'm still working on fully implementing this app but so far it seems super helpful. I think it'll really streamline our returns process and take a load off my customer support team. Excited to begin using it. :) Support is also ultra helpful and fast.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

Customer Service was available right away and was so helpful and took care of my request in just under 10 minutes!

Using app

18 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...

Using app

About 23 hours

Total reviews

6

Average rating

4.5

5 / 5 Share

Oct. 22, 2021

customer service is extremely helpful every step of the way. Was up and running in no time setup was a breeze.

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 21, 2021

Priyanka .......she was great...very patient and spoke clear english and was able to guide me throught the entire account set up process we had a bad email account and she fixed it

Using app

1 day

Total reviews

1

Average rating

5.0