AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,237
chart
#1,474
All reviews
Nov. 11, 2021
Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.
Nov. 9, 2021
The customer service has been great during the onboarding and setup phase. I would suggest this app to others.
Nov. 9, 2021
Customer support is excellent. I had many questions and they were patient and even did a video chat with me so they could see the issue first hand. Would recommend!
Nov. 9, 2021
Very good software, great communication, solve the problem in the first time. Very recommended. Hope to keep updating the software to make it more convenient for us to use...
Nov. 5, 2021
Super easy to use and configure. We're new to it and hoping it helps with not only returns but how people consider purchasing from us.
Nov. 5, 2021
I have begun using this app and so far it is quite useful. Ankush helped me out today with questions I had.
Nov. 4, 2021
The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.
Nov. 2, 2021
I just installed the app and needed some help/ The online team was so quick to help me complete the set up. Instructions were easy to follow. Hopefully this will help the returns and exchange process easier.
Nov. 2, 2021
Super intuitive platform. They were able to extend the trial and the customer support was super helpful
Nov. 1, 2021
I liked that Nitish was determined to resolve my issue. A quicker way to resolve issues would be an actual conversations vs a chat. The agent prior to him only sent links not helping resolve my issue. He had great customer service, patience and walked me through the process.
Using app
13 days
Total reviews
2
Average rating
5.0
Nov. 1, 2021
Super easy to navigate with lots of amazing feature. Customer Service is also superb! Nitish helped me set up my custom domain quickly!
Oct. 29, 2021
Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.
Oct. 29, 2021
amazing CS so far. app looks great. would recommend using the apps from this company to help your brand
Oct. 28, 2021
So, I gave Sanjeet a run for his money today. I have to say he worked tirelessly to help me. He managed to fix the problem, with great communication!. Well Done Sanjeet! An asset To the company!
Oct. 27, 2021
Indispensable app to manage store returns. Furthermore, the customer service is very kind and immediately ready to solve any doubt or problem I encountere.
Oct. 26, 2021
I'm still working on fully implementing this app but so far it seems super helpful. I think it'll really streamline our returns process and take a load off my customer support team. Excited to begin using it. :) Support is also ultra helpful and fast.
Oct. 23, 2021
Customer Service was available right away and was so helpful and took care of my request in just under 10 minutes!
Oct. 22, 2021
I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...
Oct. 22, 2021
customer service is extremely helpful every step of the way. Was up and running in no time setup was a breeze.
Oct. 21, 2021
Priyanka .......she was great...very patient and spoke clear english and was able to guide me throught the entire account set up process we had a bad email account and she fixed it