All reviews

Rating Breakdown

  • 5
    81% (1,016 ratings)
  • 4
    9% (114 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (79 ratings)

Reviews with Text

  • 94% (1,184)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2021

They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 26, 2021

Agent Samad tried to solve the problem kindly and patiently. The issue is solved. Appreciate it. Thank you.

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 22, 2021

App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.

Using app

3 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 22, 2021

nice,really usefull thanks.I think its best for return tools,hope yall do it contine,we will support u

Using app

24 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

he was great and very helpful he answer all my questions and show me where to go to add my return url.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

Terrific customer service. Just getting things setup and they were happy to jump on a screen share and quickly answer a bunch of questions I had. I'd definitely recommend this app and their team.

Using app

35 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.

Store

MANZUDE

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 14, 2021

I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

The APP does everything it stands for, really useful to automatize the return process. All my questions were immediately handled by Ankush with ease, amazing support!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

This App saves our team so much time, and the customers love it too! If you have any issues or questions, support is immediately available, and always very helpful. 5 Stars!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

the support was very helpful and gave me all the proper answers thanks for all the experience on the process

Store

SCHUTZ

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The customer service has been great during the onboarding and setup phase. I would suggest this app to others.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Customer support is excellent. I had many questions and they were patient and even did a video chat with me so they could see the issue first hand. Would recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Very good software, great communication, solve the problem in the first time. Very recommended. Hope to keep updating the software to make it more convenient for us to use...

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Super easy to use and configure. We're new to it and hoping it helps with not only returns but how people consider purchasing from us.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

I have begun using this app and so far it is quite useful. Ankush helped me out today with questions I had.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.

Using app

About 2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 2, 2021

Super intuitive platform. They were able to extend the trial and the customer support was super helpful

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

I liked that Nitish was determined to resolve my issue. A quicker way to resolve issues would be an actual conversations vs a chat. The agent prior to him only sent links not helping resolve my issue. He had great customer service, patience and walked me through the process.

Using app

13 days

Total reviews

2

Average rating

5.0