AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,248
chart
#879
All reviews
Nov. 5, 2021
I have begun using this app and so far it is quite useful. Ankush helped me out today with questions I had.
Nov. 4, 2021
The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.
Nov. 2, 2021
I just installed the app and needed some help/ The online team was so quick to help me complete the set up. Instructions were easy to follow. Hopefully this will help the returns and exchange process easier.
Nov. 2, 2021
Super intuitive platform. They were able to extend the trial and the customer support was super helpful
Nov. 1, 2021
I liked that Nitish was determined to resolve my issue. A quicker way to resolve issues would be an actual conversations vs a chat. The agent prior to him only sent links not helping resolve my issue. He had great customer service, patience and walked me through the process.
Using app
13 days
Total reviews
2
Average rating
5.0
Nov. 1, 2021
Super easy to navigate with lots of amazing feature. Customer Service is also superb! Nitish helped me set up my custom domain quickly!
Oct. 29, 2021
Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.
Oct. 29, 2021
amazing CS so far. app looks great. would recommend using the apps from this company to help your brand
Oct. 28, 2021
So, I gave Sanjeet a run for his money today. I have to say he worked tirelessly to help me. He managed to fix the problem, with great communication!. Well Done Sanjeet! An asset To the company!
Oct. 27, 2021
Indispensable app to manage store returns. Furthermore, the customer service is very kind and immediately ready to solve any doubt or problem I encountere.
Oct. 26, 2021
I'm still working on fully implementing this app but so far it seems super helpful. I think it'll really streamline our returns process and take a load off my customer support team. Excited to begin using it. :) Support is also ultra helpful and fast.
Oct. 23, 2021
Customer Service was available right away and was so helpful and took care of my request in just under 10 minutes!
Oct. 22, 2021
customer service is extremely helpful every step of the way. Was up and running in no time setup was a breeze.
Oct. 21, 2021
Priyanka .......she was great...very patient and spoke clear english and was able to guide me throught the entire account set up process we had a bad email account and she fixed it
Oct. 19, 2021
I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds. Thank you!
Oct. 19, 2021
I spoke with Sanjeet and the other ones before and I really love how they assist so quickly. They have upgraded so fast too... thank you so much!
Oct. 17, 2021
Beautiful interface on both ends, and very helpful customer service. I'd say the free plan is very fair, and the paid version is the best I've found.
Oct. 14, 2021
I think I have found the best return management app, AfterShip Returns Centre help me save a lot of hassle by providing the best return experience to my customers
Oct. 14, 2021
Ottimo servizio per la gestione dei resi assistenza ottima e da quando lo abbiamo attivato i nostri clienti sono molto felici
Oct. 14, 2021
One of the easiest returns apps to set-up and also has a very clear, clean look to it. Great basic functionality for returns. I hope in the future they also bring in some AI logic and rules to encourage exchanges and credits. That would be next level.