AfterShip Returns & Exchanges

March 3, 2022

Amazing solution for your online store! It helps to extend your store functionality such as return requests and shipping management.

March 3, 2022

migrating over from return magic. so far the app is great and customer support is top notch. looking forward to getting this live on our store

March 3, 2022

Awesome app which also includes awesome support to go with it! Will certainly make my job a lot easier.

March 1, 2022

I was using Return Magic, but that app is being discontinued. I came across AfterShip Returns and thought I would try it out. I love it! It provides a great customer experience and a lot of flexibility for the store owner to have the return policies they want. I also really like how it is easy to manage returns - if a customer requests and exchange, they can select the product in the returns portal. Aftership will only show products that are in stock. When the return is received, one click will create a new order. With Return Magic, I had to manually duplicate the old order and add the product that the customer requested.

March 1, 2022

I installed the returns center app today and had an amazing service right away to set up the app and be ready to use it.

Feb. 28, 2022

App works great , and if you need help on the chat , they were fast and had answer right away ! i would highly recommend !

Feb. 27, 2022

I asked them several questions and they were able to help with everything. i still need to test the return feature again, however, they were very helpful and nice. I am looking forward to using the up and coming "Create Shopify order" feature to integrate with my Shopify store when I approve an exchange with same item.

Feb. 25, 2022

Support was very fast and exceeded my expectations. I had a slight issue with integrating, however, support was efficient and solved the problem. Would 100% recommend this app for businesses.

Feb. 22, 2022

I am amazed by the speed of the support response provided by AfterShip Returns Center. Sanjeet solved my problem in less than thirty seconds. Looking for a custom returns page? Check them out! 10/10

Feb. 22, 2022

I think this app will be beneficial in the future because I am selling clothes and returns will happen. Customer service is great. They have been very helpful.

Feb. 20, 2022

I must say from the start, the Returns Center support team was very helpful. Sanjeet guided me through some initial setup concerns I had and all is working great. Great experience !!

Feb. 19, 2022

I ran into some issues during initial installation and they were so fast to help me. We got things figured out in 10 min on SATURDAY evening. I mean they are ready help even on weekends. 5 star all the way.

March 22, 2022

I've only just started using this app, but I can already tell that it's going to make my life much easier. I spend an inordinate amount of time processing returns, and I can't wait to make use of this service to cut that time down to zero. Sometimes support is not as helpful as I'd like, but Anmol was awesome! Very fast and incisive.

Feb. 17, 2022

Priyanka was (is) fabulous! She took the time out of her busy day to connect with me and walk me through a demo to better understand the returns center. Thank you Priyanka. I feel confident setting it up now.

Feb. 16, 2022

I was happy I can customize the return apps. User friendly and lots of features. Awesome customer service!

Feb. 16, 2022

Really great customer service! Freaky fast response times on the chat! They are doing a great job. Keep up the good work AfterShip!

Feb. 16, 2022

This app is great, it provides every bit of functionality we could have asked for. The pro version is a bit more expensive then we wanted to pay but the value is there. Support is great as well, Sanjeet helped me set everything up to my liking and was very responsive.

Feb. 15, 2022

Insanely good customer support, super easy to set up, heavily customisable to be on brand. Looks like a great app

Feb. 15, 2022

The app looks great, with lots of great functionality including the ability for green returns, which is a massive USP. Love it

Feb. 15, 2022

Excellent support. Live chat available directly within the app and they were able to help me solve a small issue right away. The interface is very easy to use and the app is well designed.