AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,541
Reviews
Chart
#501
Shopify

All reviews

5 / 5 Share
Dec. 23, 2021

Was very easy to get set up. Their team was there to clarify answers to a couple of questions that I had and they volunteered to help in any way they could...

Store Using app Total reviews Average rating
Not Monday 8 months 2 5.0
5 / 5 Share
Dec. 23, 2021

The app works on how it is intended, recommend for growing your brand, started with them on the free plan, and now growing as needed

Store Using app Total reviews Average rating
Nexus Clothing Almost 2 years 9 5.0
5 / 5 Share
Dec. 22, 2021

Awesome app. I really appreciated the prompt help on the platform and the level of customer service.

Store Using app Total reviews Average rating
Axial 39 minutes 3 5.0
5 / 5 Share
Dec. 21, 2021

Just downloaded the app but seems easy to use and exactly what we need so far. Extremely quick response from customer service!

Store Using app Total reviews Average rating
Lilla & Beth 1 day 2 5.0
5 / 5 Share
Dec. 21, 2021

Very professional app to help with our returns. Would recommend to other businesses and brands to use.

Store Using app Total reviews Average rating
LUV 9 months 6 4.7
5 / 5 Share
Dec. 16, 2021

The customer service is always really helpful! They always help us to solve our problems quickly, through the chat!

Store Using app Total reviews Average rating
Arctic Expedition 3 months 1 5.0
5 / 5 Share
April 14, 2024

We've used this app for over 2 years. The app works very well and it does help provide our customer a good return experience.

Store Using app Total reviews Average rating
Toxic Envy Boutique About 4 years 8 4.5
5 / 5 Share
Dec. 15, 2021

Great app - had a few questions but the support team have been excellent at answering all our queries promptly. Only snag is extra seats is a bit expensive so we are restricted to one user doing returns.

Store Using app Total reviews Average rating
Honour Clothing 1 day 6 5.0
5 / 5 Share
Dec. 13, 2021

great App great service, the team helped me out directly. I am very happy with the service they provided

Store Using app Total reviews Average rating
Mastoor About 2 hours 1 5.0
5 / 5 Share
Dec. 10, 2021

Works well. Priyanka helped me set up my return settings so I can send a label through Shopify. I have been using it for about 8 months now.

Store Using app Total reviews Average rating
Honeypiekids 8 months 8 3.6
5 / 5 Share
Dec. 7, 2021

quick and helpful support! So far it's been a good app for us to use for returns. only downside to me is that you have to download so many of their different apps. but thats just my two cents.

Store Using app Total reviews Average rating
KAGED MUSCLE Over 2 years 4 5.0
5 / 5 Share
Dec. 6, 2021

Overall the app has worked great for our needs and support was helpful with any requests as ever needed.

Store Using app Total reviews Average rating
Fypon Over 2 years 1 5.0
5 / 5 Share
Dec. 5, 2021

Their customer service especially Nitish, Rohit, and Sanjeet are TOP NOTCH deserved to give 5 stars! They are all very helpful when it comes to troubleshooting or there are any issues. Thank you so much!

Store Using app Total reviews Average rating
Northbound Gear Over 1 year 4 5.0
5 / 5 Share
Dec. 1, 2021

Sanjeet was incredibly helpful when answering my questions. Great tool and even better customer service!

Store Using app Total reviews Average rating
Trend + Tulip 23 days 1 5.0
5 / 5 Share
Nov. 30, 2021

Just started using the app so I cannot give a full review but so far the customer service and process to start is amazing!. Sanjeet is extremely knowledgeable and helpful!

Store Using app Total reviews Average rating
Avia.com 11 months 5 5.0
5 / 5 Share
Nov. 30, 2021

Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 30, 2021

Best Team and Product ever! Their team is extremely gracious, responsive, and informative. The product is also very easy to install and get up and running quickly.

Store Using app Total reviews Average rating
Bloomlala 33 minutes 1 5.0
5 / 5 Share
Nov. 27, 2021

They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!

Store Using app Total reviews Average rating
Pittie Clothing Co. About 2 months 5 4.8
5 / 5 Share
Nov. 26, 2021

Agent Samad tried to solve the problem kindly and patiently. The issue is solved. Appreciate it. Thank you.

Store Using app Total reviews Average rating
storets.com Over 2 years 5 4.2
5 / 5 Share
Nov. 22, 2021

App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.

Store Using app Total reviews Average rating
AdTecFootWear 3 days 3 4.3
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