AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,392
Reviews
Chart
#251
Shopify

All reviews

5 / 5 Share
Nov. 5, 2021

I have begun using this app and so far it is quite useful. Ankush helped me out today with questions I had.

Store Using app Total reviews Average rating
Good Rush Outdoors About 1 month 2 5.0
5 / 5 Share
Nov. 4, 2021

The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.

Store Using app Total reviews Average rating
Szade EU About 2 months 3 4.0
5 / 5 Share
Nov. 2, 2021

Super intuitive platform. They were able to extend the trial and the customer support was super helpful

Store Using app Total reviews Average rating
EottonCanada 20 minutes 1 5.0
5 / 5 Share
Nov. 1, 2021

I liked that Nitish was determined to resolve my issue. A quicker way to resolve issues would be an actual conversations vs a chat. The agent prior to him only sent links not helping resolve my issue. He had great customer service, patience and walked me through the process.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 1, 2021

Super easy to navigate with lots of amazing feature. Customer Service is also superb! Nitish helped me set up my custom domain quickly!

Store Using app Total reviews Average rating
Mahdera About 2 months 6 5.0
5 / 5 Share
Oct. 29, 2021

Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.

Store Using app Total reviews Average rating
ST ARGO 2 days 6 5.0
5 / 5 Share
Oct. 29, 2021

amazing CS so far. app looks great. would recommend using the apps from this company to help your brand

Store Using app Total reviews Average rating
ONEST AU 13 minutes 2 5.0
5 / 5 Share
Oct. 28, 2021

So, I gave Sanjeet a run for his money today. I have to say he worked tirelessly to help me. He managed to fix the problem, with great communication!. Well Done Sanjeet! An asset To the company!

Store Using app Total reviews Average rating
sharon rose emporium About 4 hours 3 5.0
5 / 5 Share
Oct. 27, 2021

Indispensable app to manage store returns. Furthermore, the customer service is very kind and immediately ready to solve any doubt or problem I encountere.

Store Using app Total reviews Average rating
Nada Home Over 1 year 10 5.0
5 / 5 Share
Oct. 26, 2021

I'm still working on fully implementing this app but so far it seems super helpful. I think it'll really streamline our returns process and take a load off my customer support team. Excited to begin using it. :) Support is also ultra helpful and fast.

Store Using app Total reviews Average rating
Madison Hair Collection About 12 hours 3 5.0
5 / 5 Share
Oct. 26, 2021

Great little app, luckily not used much by our customers! the support team is very responsive and quick at resolving issues!

Store Using app Total reviews Average rating
Is To Me 4 months 11 5.0
5 / 5 Share
Oct. 23, 2021

Customer Service was available right away and was so helpful and took care of my request in just under 10 minutes!

Store Using app Total reviews Average rating
VOID/əv/COLOR 18 minutes 3 5.0
5 / 5 Share
Oct. 22, 2021

customer service is extremely helpful every step of the way. Was up and running in no time setup was a breeze.

Store Using app Total reviews Average rating
Ta-Ta Towels 15 days 2 4.5
5 / 5 Share
Oct. 21, 2021

Priyanka .......she was great...very patient and spoke clear english and was able to guide me throught the entire account set up process we had a bad email account and she fixed it

Store Using app Total reviews Average rating
LC King Mfg 1 day 1 5.0
5 / 5 Share
Oct. 19, 2021

I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds. Thank you!

Store Using app Total reviews Average rating
Kapisa Rugs 10 minutes 5 5.0
5 / 5 Share
Oct. 19, 2021

I spoke with Sanjeet and the other ones before and I really love how they assist so quickly. They have upgraded so fast too... thank you so much!

Store Using app Total reviews Average rating
Luxx Curves Almost 3 years 4 5.0
5 / 5 Share
Oct. 17, 2021

Beautiful interface on both ends, and very helpful customer service. I'd say the free plan is very fair, and the paid version is the best I've found.

Store Using app Total reviews Average rating
Equiluxe 7 months 3 5.0
5 / 5 Share
Oct. 14, 2021

I think I have found the best return management app, AfterShip Returns Centre help me save a lot of hassle by providing the best return experience to my customers

Store Using app Total reviews Average rating
Instee Store 1 day 4 4.0
5 / 5 Share
Oct. 14, 2021

Ottimo servizio per la gestione dei resi assistenza ottima e da quando lo abbiamo attivato i nostri clienti sono molto felici

Store Using app Total reviews Average rating
Dalle Piane Cashmere UK 11 months 1 5.0
5 / 5 Share
Oct. 14, 2021

One of the easiest returns apps to set-up and also has a very clear, clean look to it. Great basic functionality for returns. I hope in the future they also bring in some AI logic and rules to encourage exchanges and credits. That would be next level.

Store Using app Total reviews Average rating
PawSafe Almost 2 years 4 5.0
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