AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,248
chart
#879
All reviews
Sept. 19, 2021
Glad to find a user friendly plug in that automates my returns and exchanges! Plus their customer service was very prompt and helpful!
Sept. 17, 2021
I used this app to make returns portal for my site. It works really well and the support team is so helpful!!
Sept. 15, 2021
good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.
Sept. 15, 2021
Overall, really easy to navigate and learn if new to it. Have been using it for over a year now and don't often run into any issues at all. Had some issues with it just now (page not loading) and got some help from Priyanka - was super speedy with responses and helped resolve it swiftly
Sept. 15, 2021
Pretty easy to set up. Haven’t started running yet so we will see how smooth it goes. I’m hoping it makes it a pretty easy process
Sept. 15, 2021
Excellent customer service. The app work really good for my store, It help us keep a good tracking of the returns.
Sept. 14, 2021
Helpful customer service. Easy access, problem resolved within one session. Thank you so much, highly recommend this app.
Sept. 14, 2021
Excellent customer support and easy to use app. Priyanka helped me navigate backend in a way that made sense and resolved any issues I was having quickly. Thanks!
Sept. 11, 2021
nice app worth trying, you won't regret it, and the customer service is very good. Excellent Job.
Sept. 9, 2021
So far soo good! I had a couple quick questions, the live chat customer service was very helpful. The app was a breeze to set up, and I can't wait to see how it works in a month or so. :)
Sept. 9, 2021
Very efficient. Good / fast customer service. Easy setup. No complaints. Would def recommend and they have several partnered apps too. We use AfterShip Returns and AfterShip. Both are excellent.
Sept. 9, 2021
Great so far. Migrated from Bold Returns manager. This was a good alternative. Definitely will be trying this out for a while.
Sept. 9, 2021
Top tech support, answerd all my questions in no time. Assisted me in hot to create a personal domain and other questions.
Sept. 9, 2021
Great customer support! Highly recommend. This app is great for keeping track and managing returns. It helped me remember who I needed to send a refund to after I received the return.
Sept. 8, 2021
I use this app for my returns. The integration is easy, and customer service usually responds quickly.
Aug. 26, 2025
I would like to commend Abishek to his supervisor and organization and whomever else needs to know it - for his accurate, timely, and effective assessment and resolution of my issue. He is an asset and credit to your organization - you would greatly benefit from a lot more fellows like him. sincerely - Naphtali Kerr
Feb. 1, 2022
A great app with a wonderful support team. Thank you so much Samad for your time, we really appreciate it. Would recommend this app!
Sept. 5, 2021
Une application très pratique pour gérer les demandes de retours, facile d'utilisation pour les clients. Je recommande
Sept. 3, 2021
Great customer service. Both associates were great help . I feel comfortable knowing that I can rely on them when needed.
Sept. 1, 2021
I was able to fix the issue that the emails requests for a return were going to the wrong email address in a short amount of time. Thank you!