All reviews

Rating Breakdown

  • 5
    81% (1,005 ratings)
  • 4
    9% (114 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (77 ratings)

Reviews with Text

  • 94% (1,177)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2021

Glad to find a user friendly plug in that automates my returns and exchanges! Plus their customer service was very prompt and helpful!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

I used this app to make returns portal for my site. It works really well and the support team is so helpful!!

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 15, 2021

good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Overall, really easy to navigate and learn if new to it. Have been using it for over a year now and don't often run into any issues at all. Had some issues with it just now (page not loading) and got some help from Priyanka - was super speedy with responses and helped resolve it swiftly

Store

AIMN NZ

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 15, 2021

Pretty easy to set up. Haven’t started running yet so we will see how smooth it goes. I’m hoping it makes it a pretty easy process

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Excellent customer service. The app work really good for my store, It help us keep a good tracking of the returns.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Helpful customer service. Easy access, problem resolved within one session. Thank you so much, highly recommend this app.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Excellent customer support and easy to use app. Priyanka helped me navigate backend in a way that made sense and resolved any issues I was having quickly. Thanks!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

nice app worth trying, you won't regret it, and the customer service is very good. Excellent Job.

Store

IRHAZ

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

So far soo good! I had a couple quick questions, the live chat customer service was very helpful. The app was a breeze to set up, and I can't wait to see how it works in a month or so. :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Very efficient. Good / fast customer service. Easy setup. No complaints. Would def recommend and they have several partnered apps too. We use AfterShip Returns and AfterShip. Both are excellent.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Great so far. Migrated from Bold Returns manager. This was a good alternative. Definitely will be trying this out for a while.

Using app

12 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Top tech support, answerd all my questions in no time. Assisted me in hot to create a personal domain and other questions.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Great customer support! Highly recommend. This app is great for keeping track and managing returns. It helped me remember who I needed to send a refund to after I received the return.

Using app

11 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Sept. 8, 2021

I use this app for my returns. The integration is easy, and customer service usually responds quickly.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

I would like to commend Abishek to his supervisor and organization and whomever else needs to know it - for his accurate, timely, and effective assessment and resolution of my issue. He is an asset and credit to your organization - you would greatly benefit from a lot more fellows like him. sincerely - Naphtali Kerr

Store

Nfinity

Using app

Over 4 years

Total reviews

6

Average rating

4.2

5 / 5 Share

Feb. 1, 2022

A great app with a wonderful support team. Thank you so much Samad for your time, we really appreciate it. Would recommend this app!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Une application très pratique pour gérer les demandes de retours, facile d'utilisation pour les clients. Je recommande

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Great customer service. Both associates were great help . I feel comfortable knowing that I can rely on them when needed.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I was able to fix the issue that the emails requests for a return were going to the wrong email address in a short amount of time. Thank you!

Using app

11 months

Total reviews

2

Average rating

5.0