AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,262
chart
#899
All reviews
Review RSS Feed
Sept. 15, 2021
Excellent customer service. The app work really good for my store, It help us keep a good tracking of the returns.
Sept. 14, 2021
Helpful customer service. Easy access, problem resolved within one session. Thank you so much, highly recommend this app.
Sept. 14, 2021
Excellent customer support and easy to use app. Priyanka helped me navigate backend in a way that made sense and resolved any issues I was having quickly. Thanks!
Sept. 11, 2021
nice app worth trying, you won't regret it, and the customer service is very good. Excellent Job.
Sept. 9, 2021
So far soo good! I had a couple quick questions, the live chat customer service was very helpful. The app was a breeze to set up, and I can't wait to see how it works in a month or so. :)
Sept. 9, 2021
Very efficient. Good / fast customer service. Easy setup. No complaints. Would def recommend and they have several partnered apps too. We use AfterShip Returns and AfterShip. Both are excellent.
Sept. 9, 2021
Great so far. Migrated from Bold Returns manager. This was a good alternative. Definitely will be trying this out for a while.
Sept. 9, 2021
Top tech support, answerd all my questions in no time. Assisted me in hot to create a personal domain and other questions.
Sept. 9, 2021
Great customer support! Highly recommend. This app is great for keeping track and managing returns. It helped me remember who I needed to send a refund to after I received the return.
Sept. 8, 2021
I use this app for my returns. The integration is easy, and customer service usually responds quickly.
Aug. 26, 2025
I would like to commend Abishek to his supervisor and organization and whomever else needs to know it - for his accurate, timely, and effective assessment and resolution of my issue. He is an asset and credit to your organization - you would greatly benefit from a lot more fellows like him. sincerely - Naphtali Kerr
Feb. 1, 2022
A great app with a wonderful support team. Thank you so much Samad for your time, we really appreciate it. Would recommend this app!
Sept. 5, 2021
Une application très pratique pour gérer les demandes de retours, facile d'utilisation pour les clients. Je recommande
Sept. 3, 2021
Great customer service. Both associates were great help . I feel comfortable knowing that I can rely on them when needed.
Sept. 1, 2021
I was able to fix the issue that the emails requests for a return were going to the wrong email address in a short amount of time. Thank you!
Aug. 31, 2021
Great app! Really helps us organize our returns efficiently. Super helpful support and quick responses to questions!
June 3, 2025
Super helpful support! So happy that I got helped within a few second! You're a star Moazzam Ali!!!!!!!!!!!!
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Returns Center
Aug. 30, 2021
Perfect app for managing your return!, if you can connect the postmen and aftership app. It will be best app ever
Aug. 18, 2021
Great app. We used this app over the last year and it was an asset to our return process. Easy to use and developers are fantastic.
Aug. 29, 2023
I love this app. Easily customizable to offer all of the return option needed. Looks super professional and keeps all of your data nice and organized. Friendly assistance received.