AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,248
chart
#879
All reviews
Review RSS Feed
July 26, 2021
Great customer service getting set up! It allows me to set up my shipping easily, clearly, and works perfectly with my site!
July 23, 2021
:D So far so good. Very easy to set up and helps the my tiny little boutique drop ship Shopify store look and feel more professional.
July 21, 2021
This app is easy to use and makes it easier for customers to request returns! The design of the app, both front end and back end, is nice looking and their features and pricing are competitive. I would highly recommend. Makes our small brand look professional and approachable. Their customer support is also great!
July 21, 2021
The app is quite useful in the confirmation of the state of return items beforehand. Highly recommend.
July 20, 2021
I think this is a good app, in terms of customer service. My customers will see its easy to make a return so they will be more likely to buy.
July 19, 2021
Very easy to use returns solution and support is very helpful. Does exactly what we needed. Highly recommend!
July 19, 2021
Great app and customer support. Using it for the last 4 years. It never disappointed me. Highly recommended.
July 19, 2021
This app is great when you need a powerful tool to manage your return orders for your Shopify store. The customer support team is just efficient and super helpful.
July 18, 2021
Liked what I saw of the trial, though there were some initial hiccups with setup. Excellent and thorough customer service to work around the hiccup - recommended!
July 18, 2021
This app has helped me streamline my returns process. I recently was having an issue setting up the returns labels and support was very helpful in getting the issue resolved. I have had numerous questions here and there, and they are always very helpful. Would recommend.
July 15, 2021
we just started using this app, so far so good! the customer service is fast and professional, thank you!
July 15, 2021
Super easy to use and install perfect support, .......................................thanks Manish
March 27, 2026
I had a great experience! The support was very quick, they answered my question, and were very nice!!
July 15, 2021
They are extremely helpful and friendly if you have any questions about anything via chat. I was having a problem with the system generating a return label and they fixed it right away.
July 14, 2021
Excellent app! Highly recommend, as a small business this app will make your business life practical and easy. The support Center are great if you have any question or some issues their are really quickly to solve it ! Very happy with this app. thanks again
July 14, 2021
installed this app to quickly be able to automate the returns process. so far seems easy and customer service is good. it is simple to use.
July 14, 2021
Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...
July 12, 2021
This app really helps me manage all of the returns I get. From an organization and automation standpoint it really helps. I do wish there was more visibility into how much I'm paying for the returns and the ability to charge customers for a return label.
Aug. 2, 2021
Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.