AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,236
chart
#1,492
All reviews
Review RSS Feed
July 14, 2021
Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...
July 12, 2021
This app really helps me manage all of the returns I get. From an organization and automation standpoint it really helps. I do wish there was more visibility into how much I'm paying for the returns and the ability to charge customers for a return label.
Aug. 2, 2021
Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.
Dec. 2, 2021
Very easy to use app with perfect integration with Australia Post. Best returns app on Shopify App store hands down. High recommend. Great recent updates too
July 9, 2021
We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!
July 9, 2021
great so far. would be even better with a 14 day trial. i can see the potential of organising and streamlining the returns process for customers.
July 8, 2021
The service is really good and does help me with what I need. I need to make some internal arrangement before proceeding with additional service.
July 8, 2021
So far the support has been amazing, they have 24/7 help to set it all up when you are a little stuck and need some extra help.
Using app
About 19 hours
Total reviews
1
Average rating
5.0
July 8, 2021
Really great customer service, one of the best i have received until now. Again, thank you for your help!!
July 7, 2021
Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!
July 9, 2021
The app is great so far. The instant access to support makes it a 5/5 stars. The only thing missing is the ability to connect a third party shipping platform.
July 6, 2021
Really easy to use and great layout/design for the return page. Also, the support team is amazing! Really helpful and happy to answer all your questions.
July 5, 2021
The app is really great and the support is extremely helpful, they really spontaneous. Really happy with the app!
July 3, 2021
Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..
July 1, 2021
Very easy to use and happy to have a one-stop location for my customers to visit if they need to return an item. Customer service is very helpful and fast!
June 30, 2021
This app is a great option if you want to automate the return process for customers! Would recommend
July 22, 2021
I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.
Thanks for your encouraging words. Glad you liked our customer support. We are open to any suggestions. Please let us know if you have any that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Nitish Team Returns Center
June 24, 2021
Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says
June 23, 2021
Excellent Customer Services - Yet to use App but customer services is instant and offered 14 days Trial