All reviews

Rating Breakdown

  • 5
    81% (1,016 ratings)
  • 4
    9% (114 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (79 ratings)

Reviews with Text

  • 94% (1,184)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2021

amazing customer service, very patient, and explains clearly all the steps, Thank you so much, highly recommended!

Using app

About 2 hours

Total reviews

9

Average rating

4.3

5 / 5 Share

Aug. 16, 2021

Application works great, helped us to manage returns easy and fast and also their support helps fast!

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

great app! It does exactly what I was looking for to manage my returns. Very responsive and helpful customer service!

Store

Pureli

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Great app! Has made making returns so much easier and efficient for our customers. We work in retail so this is an absolute life saver. Also, customer service is great. They respond immediately and help with any issues!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Really good so far. I was about to create a custom solution to handling returns on my apparel website and came across this app. It even lets me use my own return labels, and supports multiple returns per order.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Great, and very quick customer service. Very friendly and supportive team. Would highly recommend AfterShip for simplifying international returns :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

I used this app to complete returns and it was very easy with the help of customer service. You can make a return and refund the order in one place and create return labels.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

Excellent app and great support from the developer! A really simple way to run your returns system.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2021

Nice app, easy to use, would be better if we could customize the design of returns page a bit more to our preferences.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

I used the customer service feature for help setting up my domain info and removing the "Powered by Aftership" verbiage. Their team was very helpful and responsive. They made it easy and straightforward. Thank you so much!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2021

Abishek, thank you for the great service. Appreciate the efficiency! Customer care is fast and friendly. Keep it up!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2021

This app is easy to use and a real time saver! It saves time by automating our returns process so we know what is coming back and why. Our customers appreciate the quick and easy process for returns too. Win, win!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2021

Download the app, and the setup was easy and smooth. I had some questions that got answered very quickly. I feel good that my customers will have a great experience using this app.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 25, 2022

make return so easy for me and my clients! they a great team of support that can help you resolve any issue! highly recommended for any shop - Thank you Mouazzam for all your help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

Great customer service getting set up! It allows me to set up my shipping easily, clearly, and works perfectly with my site!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

:D So far so good. Very easy to set up and helps the my tiny little boutique drop ship Shopify store look and feel more professional.

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

This app is easy to use and makes it easier for customers to request returns! The design of the app, both front end and back end, is nice looking and their features and pricing are competitive. I would highly recommend. Makes our small brand look professional and approachable. Their customer support is also great!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 21, 2021

The app is quite useful in the confirmation of the state of return items beforehand. Highly recommend.

Store

Enda

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

July 20, 2021

I think this is a good app, in terms of customer service. My customers will see its easy to make a return so they will be more likely to buy.

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

Very easy to use returns solution and support is very helpful. Does exactly what we needed. Highly recommend!

Using app

Almost 2 years

Total reviews

3

Average rating

4.3