AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,392
Reviews
Chart
#145
Shopify

All reviews

5 / 5 Share
March 9, 2026

Store Using app Total reviews Average rating
eikō ai Almost 3 years 5 5.0
5 / 5 Share
March 6, 2026

Store Using app Total reviews Average rating
Makena 36 minutes 2 5.0
5 / 5 Share
March 6, 2026

The setup process has been very straightforward thanks to the extremely helpful support from Dhanush. He took the time to explain everything in detail and answered all of my questions, ensuring the system was configured exactly the way I needed for my brand’s exchanges and returns. The app has been working great so far and has made the returns process much easier for both me and my customers. Would highly recommend.

Store Using app Total reviews Average rating
CARPE OMNIA About 2 hours 1 5.0
5 / 5 Share
March 5, 2026

Dhanush Nair was very helpful in setting up and walking us through!

Store Using app Total reviews Average rating
D&K Suit City 3 days 7 5.0
5 / 5 Share
March 5, 2026

karan was very helpful and solved my problem very quickly

Store Using app Total reviews Average rating
authenticated 21 days 1 5.0
5 / 5 Share
Feb. 27, 2026

Purnima was very very helpful, sorted my problem out in 5 minutes! Very grateful for this support and help!

Store Using app Total reviews Average rating
THESING 3 days 1 5.0
5 / 5 Share
Feb. 26, 2026

Very helpful!

Store Using app Total reviews Average rating
IMBŌDHI Over 1 year 8 4.5
5 / 5 Share
Feb. 25, 2026

Great chat assistance, got my issue solved quickly

Store Using app Total reviews Average rating
Mando About 3 years 3 5.0
5 / 5 Share
Feb. 25, 2026

Store Using app Total reviews Average rating
Looking for Wild Over 3 years 1 5.0
5 / 5 Share
Feb. 20, 2026

Store Using app Total reviews Average rating
ROA Over 4 years 2 5.0
5 / 5 Share
Feb. 18, 2026

Only at the early stages of using this app, but it seem very powerful and versatile, but with a very friendly user experience. Other apps I had tried were very difficult to manage in comparison. The app appears to cater to a wide range of needs, from simple exchanges through to more complex returns. If you're exploring an easier returns option for your brand, it's worth giving this a go with the trial to make sure it's right for you. The customer service has also been great, with a few issues holding up our setup, that were quickly resolved by the team.

Store Using app Total reviews Average rating
Akin Moto 7 days 9 5.0
5 / 5 Share
Feb. 18, 2026

Store Using app Total reviews Average rating
Blunt Cases About 4 years 3 4.7
5 / 5 Share
Feb. 17, 2026

The team is incredibly helpful, responsive, and easy to work with.

Store Using app Total reviews Average rating
Ridge CA 9 months 1 5.0
5 / 5 Share
Feb. 17, 2026

Store Using app Total reviews Average rating
ELYNDI 1 day 2 5.0
5 / 5 Share
Feb. 17, 2026

EXCELENTE

Store Using app Total reviews Average rating
OrtoPrime.nl Over 1 year 1 5.0
5 / 5 Share
Feb. 17, 2026

Fantastic support and service by Dhanush Nair. Next level.

Store Using app Total reviews Average rating
Poster Memorabilia About 3 hours 9 5.0
5 / 5 Share
Feb. 12, 2026

So far, the app is working really well. There was a lot of features to setup, but everything was well documented. Support service is also really quick and helpful!

Store Using app Total reviews Average rating
Boutique NOPé About 1 month 6 5.0
5 / 5 Share
Feb. 12, 2026

Damandeep was awesome! He was patient and I can't be more grateful in times like today. Most people would close out the ticket after one minute of no response. He stayed on with me for a long time and made sure my issue was resolved. Thanks again!

Store Using app Total reviews Average rating
BrightLife Direct About 1 year 1 5.0
5 / 5 Share
Feb. 12, 2026

Store Using app Total reviews Average rating
Scotch & Soda Amsterdam Over 1 year 2 5.0
5 / 5 Share
March 11, 2026

Thank you to the support team for their help with every issue I encountered. I would especially like to thank Mr. Dhanush for patiently answering all of my questions.

Store Using app Total reviews Average rating
Doonails 5 months 8 5.0
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