AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,236
chart
#1,492
All reviews
Review RSS Feed
June 23, 2021
Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.
June 21, 2021
Great app and super helpful! They are always willing to help and its a really good customer experience
June 17, 2021
This app is unbelievably easy to get up and running. The help team send quick links & the site's UI is great. No problems to get it working and customised. I'm excited to see how it all works. Integrated with the Postmen app and am sure it's going to delight my customers.
June 16, 2021
I used this app to set up my returns through Shopify. The customer support rep was awesome and very knowledgeable!
June 13, 2021
This has been super helpful in organizing workflows for returns. Automated emails go out during every step of the return process to keep customers informed and relieve unnecessary steps. Highly recommend.
Nov. 17, 2023
Excellent, handles all my return needs without issue! Very customizable and has all the features I need. Customer support is also excellent.
June 5, 2021
Really easy to use and setup. Very brandable and customisable returns portal. Overall a great choice for returns management
June 4, 2021
Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app
June 4, 2021
Quick, knowledge, and accommodating customer support! Love the service so far! Thank you so much!!!!
May 31, 2021
Customer support is very helpful and fast with responding. The app also works very well and speeds up the returns process.
May 28, 2021
The customer support is exceptional. Highly recommend. Takes the hassle out of returns and exchanges.
May 27, 2021
Priyanka has helped me twice over the past two days making sure I have all the details and how to operate! She even had me join a google meet so she could look at my screen to see what was wrong.
May 25, 2021
I am currently testing put this app but I must say Priyanka from the CS team was very diligent and responsive. I enjoyed my interaction. Support is key when making a decision on such apps.
May 21, 2021
So far so good! And quick customer service. We've bene using the app for a little over a month now.
May 20, 2021
customer service helped me complete my task : ) I used the help chat and I was able to receive the help that I needed
Feb. 15, 2023
My experience with Deep was exceptional. He provided quick answers and was able to double check that all my changes were saved and confirmed with me that my issue was resolved in a very fast matter
May 14, 2021
This app is very good, with a common page, so that we can better handle the return and exchange of goods