AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,261
chart
#899
All reviews
July 19, 2021
Great app and customer support. Using it for the last 4 years. It never disappointed me. Highly recommended.
July 19, 2021
This app is great when you need a powerful tool to manage your return orders for your Shopify store. The customer support team is just efficient and super helpful.
July 18, 2021
Liked what I saw of the trial, though there were some initial hiccups with setup. Excellent and thorough customer service to work around the hiccup - recommended!
July 18, 2021
This app has helped me streamline my returns process. I recently was having an issue setting up the returns labels and support was very helpful in getting the issue resolved. I have had numerous questions here and there, and they are always very helpful. Would recommend.
July 15, 2021
we just started using this app, so far so good! the customer service is fast and professional, thank you!
July 15, 2021
Super easy to use and install perfect support, .......................................thanks Manish
March 27, 2026
I had a great experience! The support was very quick, they answered my question, and were very nice!!
July 15, 2021
They are extremely helpful and friendly if you have any questions about anything via chat. I was having a problem with the system generating a return label and they fixed it right away.
July 14, 2021
Excellent app! Highly recommend, as a small business this app will make your business life practical and easy. The support Center are great if you have any question or some issues their are really quickly to solve it ! Very happy with this app. thanks again
July 14, 2021
installed this app to quickly be able to automate the returns process. so far seems easy and customer service is good. it is simple to use.
July 14, 2021
Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...
July 12, 2021
This app really helps me manage all of the returns I get. From an organization and automation standpoint it really helps. I do wish there was more visibility into how much I'm paying for the returns and the ability to charge customers for a return label.
Aug. 2, 2021
Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.
Dec. 2, 2021
Very easy to use app with perfect integration with Australia Post. Best returns app on Shopify App store hands down. High recommend. Great recent updates too
July 9, 2021
We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!
July 9, 2021
great so far. would be even better with a 14 day trial. i can see the potential of organising and streamlining the returns process for customers.
July 8, 2021
The service is really good and does help me with what I need. I need to make some internal arrangement before proceeding with additional service.
July 8, 2021
So far the support has been amazing, they have 24/7 help to set it all up when you are a little stuck and need some extra help.
Using app
About 19 hours
Total reviews
1
Average rating
5.0
July 8, 2021
Really great customer service, one of the best i have received until now. Again, thank you for your help!!
July 7, 2021
Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!