All reviews

Rating Breakdown

  • 5
    81% (1,016 ratings)
  • 4
    9% (114 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (79 ratings)

Reviews with Text

  • 94% (1,184)
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5 / 5 Share

July 19, 2021

Great app and customer support. Using it for the last 4 years. It never disappointed me. Highly recommended.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2021

This app is great when you need a powerful tool to manage your return orders for your Shopify store. The customer support team is just efficient and super helpful.

Store

Linenly

Using app

About 1 year

Total reviews

22

Average rating

4.8

5 / 5 Share

July 18, 2021

Liked what I saw of the trial, though there were some initial hiccups with setup. Excellent and thorough customer service to work around the hiccup - recommended!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2021

This app has helped me streamline my returns process. I recently was having an issue setting up the returns labels and support was very helpful in getting the issue resolved. I have had numerous questions here and there, and they are always very helpful. Would recommend.

Using app

Almost 3 years

Total reviews

16

Average rating

5.0

5 / 5 Share

July 15, 2021

we just started using this app, so far so good! the customer service is fast and professional, thank you!

Using app

3 months

Total reviews

11

Average rating

4.9

5 / 5 Share

July 15, 2021

Super easy to use and install perfect support, .......................................thanks Manish

Using app

8 months

Total reviews

9

Average rating

3.7

5 / 5 Share

March 27, 2026

I had a great experience! The support was very quick, they answered my question, and were very nice!!

Using app

Almost 6 years

Total reviews

2

Average rating

4.0

5 / 5 Share

July 15, 2021

They are extremely helpful and friendly if you have any questions about anything via chat. I was having a problem with the system generating a return label and they fixed it right away.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 14, 2021

Excellent app! Highly recommend, as a small business this app will make your business life practical and easy. The support Center are great if you have any question or some issues their are really quickly to solve it ! Very happy with this app. thanks again

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

July 14, 2021

installed this app to quickly be able to automate the returns process. so far seems easy and customer service is good. it is simple to use.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2021

Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...

Store

LUXYBIT

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2021

This app really helps me manage all of the returns I get. From an organization and automation standpoint it really helps. I do wish there was more visibility into how much I'm paying for the returns and the ability to charge customers for a return label.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Very easy to use app with perfect integration with Australia Post. Best returns app on Shopify App store hands down. High recommend. Great recent updates too

Store

LOBOCKI

Using app

Over 2 years

Total reviews

17

Average rating

5.0

5 / 5 Share

July 9, 2021

We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2021

great so far. would be even better with a 14 day trial. i can see the potential of organising and streamlining the returns process for customers.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

The service is really good and does help me with what I need. I need to make some internal arrangement before proceeding with additional service.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 8, 2021

So far the support has been amazing, they have 24/7 help to set it all up when you are a little stuck and need some extra help.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Really great customer service, one of the best i have received until now. Again, thank you for your help!!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

July 7, 2021

Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!

Using app

7 months

Total reviews

1

Average rating

5.0