AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#1,087
All reviews
Rating Breakdown
Review RSS Feed
Dec. 19, 2021
Very nice and helpful. I asked a question on why the returns website doesn't work and they promptly guided me through it. Amit was awesome!
Dec. 17, 2021
The customer service is excellent, and the website is extremely easy to navigate. I would definitely recommend.
Dec. 16, 2021
The customer service is always really helpful! They always help us to solve our problems quickly, through the chat!
April 14, 2024
We've used this app for over 2 years. The app works very well and it does help provide our customer a good return experience.
Dec. 16, 2021
Wondering app and very useful, saved me hundreds of time spent handling returns, and I highly recommend this app, these guys are fast lol!!!!! customer service on point i cant complain
Dec. 15, 2021
Highly recommended the app. perfect and super quick! Customer service helped me out directly. very happy with the service ;)
Dec. 15, 2021
Great app - had a few questions but the support team have been excellent at answering all our queries promptly. Only snag is extra seats is a bit expensive so we are restricted to one user doing returns.
Dec. 14, 2021
perfect and super quick! I am looking forward to use the app and make my customers happy :) thank you :)
Dec. 13, 2021
great App great service, the team helped me out directly. I am very happy with the service they provided
Dec. 13, 2021
Priyanka was very helpful to my husband and I and got everything figured out for us! We had multiple things we needed figured out and she helped with every one of them!
Dec. 11, 2021
when having issues they were willing to get on screen share meeting in order to walk me through each step and answer any questions i had
Dec. 11, 2021
Ankush was very supportive and helpful, and I appreciate the quick response. He even gave recommendations that were helpful as well.
Dec. 10, 2021
Works well. Priyanka helped me set up my return settings so I can send a label through Shopify. I have been using it for about 8 months now.
Dec. 7, 2021
quick and helpful support! So far it's been a good app for us to use for returns. only downside to me is that you have to download so many of their different apps. but thats just my two cents.
Dec. 6, 2021
Overall the app has worked great for our needs and support was helpful with any requests as ever needed.
Dec. 5, 2021
Their customer service especially Nitish, Rohit, and Sanjeet are TOP NOTCH deserved to give 5 stars! They are all very helpful when it comes to troubleshooting or there are any issues. Thank you so much!
Dec. 2, 2021
The app is very helpful and easy to use. It makes creating & managing returns on my store extremely simple.
Dec. 2, 2021
Just started using it. Reached out to support regarding an issue and they got back to me and got it fixed within a few minutes. Can't say much about functionality or usage, but off to a great start!
Dec. 1, 2021
Sanjeet was incredibly helpful when answering my questions. Great tool and even better customer service!