All reviews

Rating Breakdown

  • 5
    80% (993 ratings)
  • 4
    9% (115 ratings)
  • 3
    3% (31 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (77 ratings)

Reviews with Text

  • 95% (1,175)
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5 / 5 Share

May 12, 2021

Great app and super easy to learn how to use. I would highly recommend this to anyone who is looking for returns for store credit.

Using app

1 minute

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2021

easy to install and connect to the shopify store, very helpful and very fast chat support. Thanks @Ankush

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

Great technical support, with probably the best, and most responsive, live chat support that I have ever received from a third-party app!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2021

One of my most valuable apps. Really helpful. Worth every penny. Have it for months now and REALLY takes away the stress of answering 500 emails about how to return stuff. Never had an issue with the app and today wanted to print my invoices and couldn't find them (wasn't looking on the right place) and Customer Service was amazing. Thanks guys!

Using app

Over 1 year

Total reviews

3

Average rating

2.3

5 / 5 Share

May 11, 2021

Great customer service! We had a 7 day free trial and they offered to extend it to 14 since we needed a few more days to work out the kinks. Super awesome!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2021

Very solid application! Makes the entire process of handling returns and refunds for orders painless. Support is quick and helpful. Super pleased with my experience.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

Great customer support this far with the setup. A few hickups setting up my custom return portal but the functions looks promising

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2021

It's a great app and it fits our needs. It streamlines the returns process for us on an easy-to-use platform.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

I just started using this app and I found may way around it right away,. It's pretty easy and straight forward. And as soon as I had a question, there was someone to answer my questions in the chat box. It would be great if we could crop/move the hero picture of the return page when we customize it. Other than that, it's pretty good!

Using app

About 20 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 4, 2021

Very straightforward to set up and use. Easy for my customers to use and sends out emails at every stage of the refund to both parties. Would defo recommend it.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

March 24, 2023

Ankush was very helpful, love the service, was very patient, really happy with it! .................

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2021

LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 28, 2021

Aftership returns center has made the returns process so easy! Customers returning goods are walked through each step, keeping them happy and confident. Their fully customisable system means customers feel like they stick with Supakit throughout, and the analytics page allows us, as a business, to track customer behaviour, learn and develop. If you’re looking for an application to make returns seamless, secure and easy – this is the one you need.

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 28, 2021

We are very happy with this app, the app is good easy to use and the support is very helpful. Very happy with the app

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

Had a great experience getting the help I needed. This app makes things so much smoother for both myself as well as my customers

Using app

13 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 27, 2021

Really easy setup and super user friendly. Our customers have enjoyed the ease of returns or exchanges and it's easy for us to track everything!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 27, 2021

This app saves us time replying to return emails and the customer support is great and even responds after hours.

Using app

8 months

Total reviews

2

Average rating

3.5

5 / 5 Share

April 25, 2021

Is great app, works good and i like it! Very nice. Would recommend this to everyone who have a shopify store.

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

Just started using this app, but already super helpful. It simplifies all elements of returns and shipping. Good Job

Using app

About 1 hour

Total reviews

2

Average rating

5.0