AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,261
chart
#899
All reviews
Review RSS Feed
July 9, 2021
The app is great so far. The instant access to support makes it a 5/5 stars. The only thing missing is the ability to connect a third party shipping platform.
July 5, 2021
The app is really great and the support is extremely helpful, they really spontaneous. Really happy with the app!
July 3, 2021
Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..
July 1, 2021
Very easy to use and happy to have a one-stop location for my customers to visit if they need to return an item. Customer service is very helpful and fast!
June 30, 2021
This app is a great option if you want to automate the return process for customers! Would recommend
July 22, 2021
I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.
Thanks for your encouraging words. Glad you liked our customer support. We are open to any suggestions. Please let us know if you have any that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Nitish Team Returns Center
June 24, 2021
Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says
June 23, 2021
User friendly for both customers and customer service representatives. Resolve my service issues quickly.
June 23, 2021
Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.
June 21, 2021
Great app and super helpful! They are always willing to help and its a really good customer experience
June 17, 2021
This app is unbelievably easy to get up and running. The help team send quick links & the site's UI is great. No problems to get it working and customised. I'm excited to see how it all works. Integrated with the Postmen app and am sure it's going to delight my customers.
June 16, 2021
I used this app to set up my returns through Shopify. The customer support rep was awesome and very knowledgeable!
June 13, 2021
This has been super helpful in organizing workflows for returns. Automated emails go out during every step of the return process to keep customers informed and relieve unnecessary steps. Highly recommend.
Nov. 17, 2023
Excellent, handles all my return needs without issue! Very customizable and has all the features I need. Customer support is also excellent.
June 5, 2021
Really easy to use and setup. Very brandable and customisable returns portal. Overall a great choice for returns management
June 4, 2021
Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app
June 4, 2021
Quick, knowledge, and accommodating customer support! Love the service so far! Thank you so much!!!!
May 31, 2021
Customer support is very helpful and fast with responding. The app also works very well and speeds up the returns process.