AfterShip Returns & Exchanges

May 27, 2021

Priyanka has helped me twice over the past two days making sure I have all the details and how to operate! She even had me join a google meet so she could look at my screen to see what was wrong.

May 25, 2021

I am currently testing put this app but I must say Priyanka from the CS team was very diligent and responsive. I enjoyed my interaction. Support is key when making a decision on such apps.

May 21, 2021

So far so good! And quick customer service. We've bene using the app for a little over a month now.

April 14, 2026

Customer service is always very fast and helpful! I love using Aftership Returns!

Feb. 15, 2023

My experience with Deep was exceptional. He provided quick answers and was able to double check that all my changes were saved and confirmed with me that my issue was resolved in a very fast matter

May 14, 2021

This app is very good, with a common page, so that we can better handle the return and exchange of goods

May 12, 2021

good app. give a lot help to our customer good app. give a lot help to our customer good app. give a lot help to our customer

May 12, 2021

Great app and super easy to learn how to use. I would highly recommend this to anyone who is looking for returns for store credit.

May 12, 2021

Great technical support, with probably the best, and most responsive, live chat support that I have ever received from a third-party app!

May 11, 2021

One of my most valuable apps. Really helpful. Worth every penny. Have it for months now and REALLY takes away the stress of answering 500 emails about how to return stuff. Never had an issue with the app and today wanted to print my invoices and couldn't find them (wasn't looking on the right place) and Customer Service was amazing. Thanks guys!

May 11, 2021

Great customer service! We had a 7 day free trial and they offered to extend it to 14 since we needed a few more days to work out the kinks. Super awesome!

July 14, 2021

Very solid application! Makes the entire process of handling returns and refunds for orders painless. Support is quick and helpful. Super pleased with my experience.

May 11, 2021

Great customer support this far with the setup. A few hickups setting up my custom return portal but the functions looks promising

May 8, 2021

It's a great app and it fits our needs. It streamlines the returns process for us on an easy-to-use platform.

May 5, 2021

I just started using this app and I found may way around it right away,. It's pretty easy and straight forward. And as soon as I had a question, there was someone to answer my questions in the chat box. It would be great if we could crop/move the hero picture of the return page when we customize it. Other than that, it's pretty good!

May 4, 2021

Very straightforward to set up and use. Easy for my customers to use and sends out emails at every stage of the refund to both parties. Would defo recommend it.

March 24, 2023

Ankush was very helpful, love the service, was very patient, really happy with it! .................

April 30, 2021

LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.

April 29, 2021

Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)

April 28, 2021

Aftership returns center has made the returns process so easy! Customers returning goods are walked through each step, keeping them happy and confident. Their fully customisable system means customers feel like they stick with Supakit throughout, and the analytics page allows us, as a business, to track customer behaviour, learn and develop. If you’re looking for an application to make returns seamless, secure and easy – this is the one you need.