AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,541
Reviews
Chart
#501
Shopify

All reviews

5 / 5 Share
March 27, 2026

I had a great experience! The support was very quick, they answered my question, and were very nice!!

Store Using app Total reviews Average rating
AfterShokz Almost 6 years 2 4.0
5 / 5 Share
July 15, 2021

They are extremely helpful and friendly if you have any questions about anything via chat. I was having a problem with the system generating a return label and they fixed it right away.

Store Using app Total reviews Average rating
6 Pack Fitness Over 1 year 6 5.0
5 / 5 Share
July 14, 2021

Excellent app! Highly recommend, as a small business this app will make your business life practical and easy. The support Center are great if you have any question or some issues their are really quickly to solve it ! Very happy with this app. thanks again

Store Using app Total reviews Average rating
AMRHSTUDIO About 1 hour 5 5.0
5 / 5 Share
July 14, 2021

installed this app to quickly be able to automate the returns process. so far seems easy and customer service is good. it is simple to use.

Store Using app Total reviews Average rating
State of Cotton NYC 7 days 2 5.0
5 / 5 Share
July 14, 2021

Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...

Store Using app Total reviews Average rating
LUXYBIT About 1 month 3 5.0
5 / 5 Share
July 12, 2021

This app really helps me manage all of the returns I get. From an organization and automation standpoint it really helps. I do wish there was more visibility into how much I'm paying for the returns and the ability to charge customers for a return label.

Store Using app Total reviews Average rating
cara cara Almost 2 years 4 5.0
5 / 5 Share
Aug. 2, 2021

Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.

Store Using app Total reviews Average rating
Mungo & Maud 6 months 6 5.0
5 / 5 Share
Dec. 2, 2021

Very easy to use app with perfect integration with Australia Post. Best returns app on Shopify App store hands down. High recommend. Great recent updates too

Store Using app Total reviews Average rating
LOBOCKI Over 2 years 19 5.0
5 / 5 Share
July 9, 2021

We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!

Store Using app Total reviews Average rating
By Louise 3 days 6 5.0
5 / 5 Share
July 9, 2021

great so far. would be even better with a 14 day trial. i can see the potential of organising and streamlining the returns process for customers.

Store Using app Total reviews Average rating
Phyre Wear 3 months 1 5.0
5 / 5 Share
July 8, 2021

The service is really good and does help me with what I need. I need to make some internal arrangement before proceeding with additional service.

Store Using app Total reviews Average rating
Qure Skincare 5 months 5 5.0
5 / 5 Share
July 8, 2021

So far the support has been amazing, they have 24/7 help to set it all up when you are a little stuck and need some extra help.

Store Using app Total reviews Average rating
Atelier When We Wear Young Limited About 19 hours 1 5.0
5 / 5 Share
July 8, 2021

Really great customer service, one of the best i have received until now. Again, thank you for your help!!

Store Using app Total reviews Average rating
Royal Cases 1 day 7 5.0
5 / 5 Share
July 7, 2021

Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!

Store Using app Total reviews Average rating
avanalifestyle.com 7 months 1 5.0
5 / 5 Share
July 9, 2021

The app is great so far. The instant access to support makes it a 5/5 stars. The only thing missing is the ability to connect a third party shipping platform.

Store Using app Total reviews Average rating
Sunday Forever 3 days 11 5.0
5 / 5 Share
July 5, 2021

The app is really great and the support is extremely helpful, they really spontaneous. Really happy with the app!

Store Using app Total reviews Average rating
GQSize About 2 hours 18 4.9
5 / 5 Share
July 3, 2021

Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..

Store Using app Total reviews Average rating
By Baano About 17 hours 40 5.0
5 / 5 Share
July 1, 2021

Very easy to use and happy to have a one-stop location for my customers to visit if they need to return an item. Customer service is very helpful and fast!

Store Using app Total reviews Average rating
Show Some Leg 3 months 5 5.0
5 / 5 Share
June 30, 2021

This app is a great option if you want to automate the return process for customers! Would recommend

Store Using app Total reviews Average rating
DirectPrice 18 days 4 5.0
5 / 5 Share
July 22, 2021

I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.

Store Using app Total reviews Average rating
Quay Australia -AU SBX 2 months 1 5.0
Developer Reply

Thanks for your encouraging words. Glad you liked our customer support. We are open to any suggestions. Please let us know if you have any that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Nitish Team Returns Center

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