AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,392
Reviews
Chart
#251
Shopify

All reviews

5 / 5 Share
July 7, 2021

Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!

Store Using app Total reviews Average rating
avanalifestyle.com 7 months 1 5.0
5 / 5 Share
July 9, 2021

The app is great so far. The instant access to support makes it a 5/5 stars. The only thing missing is the ability to connect a third party shipping platform.

Store Using app Total reviews Average rating
Sunday Forever 3 days 11 5.0
5 / 5 Share
July 5, 2021

The app is really great and the support is extremely helpful, they really spontaneous. Really happy with the app!

Store Using app Total reviews Average rating
GQSize About 2 hours 18 4.9
5 / 5 Share
July 3, 2021

Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..

Store Using app Total reviews Average rating
By Baano About 17 hours 40 5.0
5 / 5 Share
July 1, 2021

Very easy to use and happy to have a one-stop location for my customers to visit if they need to return an item. Customer service is very helpful and fast!

Store Using app Total reviews Average rating
Show Some Leg 3 months 5 5.0
5 / 5 Share
June 30, 2021

This app is a great option if you want to automate the return process for customers! Would recommend

Store Using app Total reviews Average rating
DirectPrice 18 days 4 5.0
5 / 5 Share
July 22, 2021

I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.

Store Using app Total reviews Average rating
Quay Australia -AU SBX 2 months 1 5.0
Developer Reply

Thanks for your encouraging words. Glad you liked our customer support. We are open to any suggestions. Please let us know if you have any that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Nitish Team Returns Center

5 / 5 Share
June 24, 2021

Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says

Store Using app Total reviews Average rating
PrettyRascal 22 days 1 5.0
5 / 5 Share
June 23, 2021

User friendly for both customers and customer service representatives. Resolve my service issues quickly.

Store Using app Total reviews Average rating
SFERRA Over 1 year 2 5.0
5 / 5 Share
June 23, 2021

Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.

Store Using app Total reviews Average rating
Ralph Christian 9 days 19 5.0
5 / 5 Share
June 21, 2021

Great app and super helpful! They are always willing to help and its a really good customer experience

Store Using app Total reviews Average rating
Her Style AU 3 months 2 5.0
5 / 5 Share
June 17, 2021

This app is unbelievably easy to get up and running. The help team send quick links & the site's UI is great. No problems to get it working and customised. I'm excited to see how it all works. Integrated with the Postmen app and am sure it's going to delight my customers.

Store Using app Total reviews Average rating
Culture of Brave About 10 hours 2 5.0
5 / 5 Share
June 16, 2021

I used this app to set up my returns through Shopify. The customer support rep was awesome and very knowledgeable!

Store Using app Total reviews Average rating
Trendi Designs by Andrea 7 minutes 2 5.0
5 / 5 Share
June 13, 2021

This has been super helpful in organizing workflows for returns. Automated emails go out during every step of the return process to keep customers informed and relieve unnecessary steps. Highly recommend.

Store Using app Total reviews Average rating
The Rose Hanger 8 months 4 5.0
5 / 5 Share
Nov. 17, 2023

Excellent, handles all my return needs without issue! Very customizable and has all the features I need. Customer support is also excellent.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 1, 2023

Customer support is great!

Store Using app Total reviews Average rating
Toki Mats About 6 years 19 4.8
5 / 5 Share
June 5, 2021

Really easy to use and setup. Very brandable and customisable returns portal. Overall a great choice for returns management

Store Using app Total reviews Average rating
SIXTHSAINT 4 months 3 5.0
5 / 5 Share
June 4, 2021

Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app

Store Using app Total reviews Average rating
Daikiri 6 months 1 5.0
5 / 5 Share
June 4, 2021

Quick, knowledge, and accommodating customer support! Love the service so far! Thank you so much!!!!

Store Using app Total reviews Average rating
OEM Car Key Mall 3 days 2 5.0
5 / 5 Share
May 31, 2021

Customer support is very helpful and fast with responding. The app also works very well and speeds up the returns process.

Store Using app Total reviews Average rating
Alamour The Label 13 days 10 5.0
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