All reviews

Rating Breakdown

  • 5
    80% (993 ratings)
  • 4
    9% (115 ratings)
  • 3
    3% (31 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (77 ratings)

Reviews with Text

  • 95% (1,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2021

Great, Organized Return Process and AWESOME Customer Service. I had a minor issue today and I shared my Screen via Google Chat and got it resolved quickly!

Using app

13 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 18, 2021

Works great. Easy to use. Streamlines process. I would highly recommend to other businesses...big or small.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2021

quick and easy customer service. They were able to help me with my issue immediately. thanks aftership!

Store

Atheria

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

Haven't used app in action much yet, but the customer support is great! very fast to respond and can walk you through anything you need. very much appreciated

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2021

I've worked with this app for a long time now, gets the job done in an efficient manner that is seamless for my customers.

Store

So Elly

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

Very good customer service. Good features and solved our returns center needs. Will continue to use.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2021

Great to help organize any returns or exchanges. I hope they will continue to increase the fluidity and layout of the app. I would recommend anyone on shopify to add this on

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

Truly exceptional customer service! He hopped on a zoom call with me to do a screenshare to explain setting up my account. So helpful. Five stars.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

Helped me setup everything and more! Also helped me fix my website with the actual link. Thank you!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

Easily syncs with shopify store front. Provided a much needed addition to my store in accepting returns.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

This app will save you tons of time in customer service! When i had an issue customer service was quick to respond and even did a video call to help me through issues.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

Great support! App works great as well! We use this app for our returns and it makes things much easier. Haven't tried their other apps yet but I'm sure they are good too!

Using app

11 months

Total reviews

7

Average rating

4.6

5 / 5 Share

March 3, 2021

Amazing customer service. The app isn't completely straightforward, but the team is ready to help at any time

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us. Kind regards, Sumit

5 / 5 Share

Aug. 4, 2021

Great support. The team is always available immediately for assistance and is willing to look at developments for specific requirements. It is a pleasure to work with them

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

This app is so easy to set up and for the customer to use on the front end. I would recommend it to anyone.

Using app

22 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great app, good customer support The return process is very easy and friendly user interface Thank you

Using app

9 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Very nicely made application & great support - this solves a real painpoint for us around generating return labels

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great! Works like a charm. But don't understand why I need to write 100 characters before I can submit this...

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Really simple to set up and fast responses on support. Setting up across 3 channels our site took less than an hour.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

My problem was fixed in a couple of minutes. The customer service is very helpful, friendly and obliging.

Using app

8 months

Total reviews

1

Average rating

5.0