All reviews

Rating Breakdown

  • 5
    80% (1,890 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
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5 / 5 Share

Nov. 15, 2021

Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.

Store

MANZUDE

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

They have flexible pricing packages for any store level. That helps give it a shot and understand how resourceful this tool can become.

Using app

28 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 14, 2021

I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

It was easy to set up my return page. The customer support is awesome. I recommend this app to make returns easy to handle.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

The APP does everything it stands for, really useful to automatize the return process. All my questions were immediately handled by Ankush with ease, amazing support!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

This App saves our team so much time, and the customers love it too! If you have any issues or questions, support is immediately available, and always very helpful. 5 Stars!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I just started creating the app for my Shopify store. I had an issue and Sanjeet responded very completely and solved my issue. I look forward to using their service and will leave a more thorough review once I start using the app.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

the support was very helpful and gave me all the proper answers thanks for all the experience on the process

Store

SCHUTZ

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

So far I am liking the app. The customer service has been excellent, which is always very important, especially when you are learning how to navigate the app. Nitish was very helpful, even screen sharing with me to show me how to do something. :) Thank you Nitish for your help

Store

FOXIFIT

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Speedy and excellent customer service. I appreciate their patients with me while guiding me on getting my trial extended.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Easy, loads of options, greatly reduces customer service interactions by allowing the customer to get all the info and service they need, as desired.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Easy to integrate. Very smooth installation, customizeable. Will be using on other stores in the future.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The customer service has been great during the onboarding and setup phase. I would suggest this app to others.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Very prompt and friendly service. Ankush was very helpful and addressed my queries in a timely manner.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Just setting it up but so far the chat customer service has been really helpful! They answer quickly too.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Customer support is excellent. I had many questions and they were patient and even did a video chat with me so they could see the issue first hand. Would recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Very good software, great communication, solve the problem in the first time. Very recommended. Hope to keep updating the software to make it more convenient for us to use...

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

super application le support client ai top il vous aide a régler tout vos problème sont super sympas et patient. Il prenne le temps de vous lire il sont vraiment compètent je recommande cette application. cela vas vraiment bien m'aider pour ma boutique en ligne d'avoir une application de retour de qualité

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

Excellent support. I think Green Returns is an excellent feature and I was promptly directed to the article outlining its use. Sanjeet is the man!

Using app

5 months

Total reviews

2

Average rating

5.0