AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,541
Reviews
Chart
#501
Shopify

All reviews

5 / 5 Share
June 24, 2021

Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says

Store Using app Total reviews Average rating
PrettyRascal 22 days 1 5.0
5 / 5 Share
June 23, 2021

User friendly for both customers and customer service representatives. Resolve my service issues quickly.

Store Using app Total reviews Average rating
SFERRA Over 1 year 2 5.0
5 / 5 Share
June 23, 2021

Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.

Store Using app Total reviews Average rating
Ralph Christian 9 days 19 5.0
5 / 5 Share
June 21, 2021

Great app and super helpful! They are always willing to help and its a really good customer experience

Store Using app Total reviews Average rating
Her Style AU 3 months 2 5.0
5 / 5 Share
June 17, 2021

This app is unbelievably easy to get up and running. The help team send quick links & the site's UI is great. No problems to get it working and customised. I'm excited to see how it all works. Integrated with the Postmen app and am sure it's going to delight my customers.

Store Using app Total reviews Average rating
Culture of Brave About 10 hours 2 5.0
5 / 5 Share
June 16, 2021

I used this app to set up my returns through Shopify. The customer support rep was awesome and very knowledgeable!

Store Using app Total reviews Average rating
Trendi Designs by Andrea 7 minutes 2 5.0
5 / 5 Share
June 13, 2021

This has been super helpful in organizing workflows for returns. Automated emails go out during every step of the return process to keep customers informed and relieve unnecessary steps. Highly recommend.

Store Using app Total reviews Average rating
The Rose Hanger 8 months 4 5.0
5 / 5 Share
Nov. 17, 2023

Excellent, handles all my return needs without issue! Very customizable and has all the features I need. Customer support is also excellent.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 1, 2023

Customer support is great!

Store Using app Total reviews Average rating
Toki Mats About 6 years 19 4.8
5 / 5 Share
June 5, 2021

Really easy to use and setup. Very brandable and customisable returns portal. Overall a great choice for returns management

Store Using app Total reviews Average rating
SIXTHSAINT 4 months 3 5.0
5 / 5 Share
June 4, 2021

Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app

Store Using app Total reviews Average rating
Daikiri 6 months 1 5.0
5 / 5 Share
June 4, 2021

Quick, knowledge, and accommodating customer support! Love the service so far! Thank you so much!!!!

Store Using app Total reviews Average rating
OEM Car Key Mall 3 days 2 5.0
5 / 5 Share
May 31, 2021

Customer support is very helpful and fast with responding. The app also works very well and speeds up the returns process.

Store Using app Total reviews Average rating
Alamour The Label 13 days 10 5.0
5 / 5 Share
May 27, 2021

Priyanka has helped me twice over the past two days making sure I have all the details and how to operate! She even had me join a google meet so she could look at my screen to see what was wrong.

Store Using app Total reviews Average rating
Hatch General Store 1 day 1 5.0
5 / 5 Share
May 25, 2021

I am currently testing put this app but I must say Priyanka from the CS team was very diligent and responsive. I enjoyed my interaction. Support is key when making a decision on such apps.

Store Using app Total reviews Average rating
DENALI Electronics 8 days 2 5.0
5 / 5 Share
May 21, 2021

So far so good! And quick customer service. We've bene using the app for a little over a month now.

Store Using app Total reviews Average rating
Province of Canada About 1 month 3 5.0
5 / 5 Share
April 14, 2026

Customer service is always very fast and helpful! I love using Aftership Returns!

Store Using app Total reviews Average rating
NÜERA Swim Inc Almost 5 years 1 5.0
5 / 5 Share
Feb. 15, 2023

My experience with Deep was exceptional. He provided quick answers and was able to double check that all my changes were saved and confirmed with me that my issue was resolved in a very fast matter

Store Using app Total reviews Average rating
Porter Blue Apparel Almost 2 years 4 5.0
5 / 5 Share
May 14, 2021

This app is very good, with a common page, so that we can better handle the return and exchange of goods

Store Using app Total reviews Average rating
Ratta Supernote 8 days 15 5.0
5 / 5 Share
May 12, 2021

good app. give a lot help to our customer good app. give a lot help to our customer good app. give a lot help to our customer

Store Using app Total reviews Average rating
Tineco US About 1 year 3 5.0
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