AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,392
Reviews
Chart
#251
Shopify

All reviews

5 / 5 Share
May 27, 2021

Priyanka has helped me twice over the past two days making sure I have all the details and how to operate! She even had me join a google meet so she could look at my screen to see what was wrong.

Store Using app Total reviews Average rating
Hatch General Store 1 day 1 5.0
5 / 5 Share
May 25, 2021

I am currently testing put this app but I must say Priyanka from the CS team was very diligent and responsive. I enjoyed my interaction. Support is key when making a decision on such apps.

Store Using app Total reviews Average rating
DENALI Electronics 8 days 2 5.0
5 / 5 Share
May 21, 2021

So far so good! And quick customer service. We've bene using the app for a little over a month now.

Store Using app Total reviews Average rating
Province of Canada About 1 month 3 5.0
5 / 5 Share
April 14, 2026

Customer service is always very fast and helpful! I love using Aftership Returns!

Store Using app Total reviews Average rating
NÜERA Swim Inc Almost 5 years 1 5.0
5 / 5 Share
Feb. 15, 2023

My experience with Deep was exceptional. He provided quick answers and was able to double check that all my changes were saved and confirmed with me that my issue was resolved in a very fast matter

Store Using app Total reviews Average rating
Porter Blue Apparel Almost 2 years 4 5.0
5 / 5 Share
May 14, 2021

This app is very good, with a common page, so that we can better handle the return and exchange of goods

Store Using app Total reviews Average rating
Ratta Supernote 8 days 15 5.0
5 / 5 Share
May 12, 2021

good app. give a lot help to our customer good app. give a lot help to our customer good app. give a lot help to our customer

Store Using app Total reviews Average rating
Tineco US About 1 year 3 5.0
5 / 5 Share
May 12, 2021

Great app and super easy to learn how to use. I would highly recommend this to anyone who is looking for returns for store credit.

Store Using app Total reviews Average rating
Jewels Kennedy Designs 1 minute 6 5.0
5 / 5 Share
May 12, 2021

Great technical support, with probably the best, and most responsive, live chat support that I have ever received from a third-party app!

Store Using app Total reviews Average rating
APOC Tactical Research 2 days 3 5.0
5 / 5 Share
May 11, 2021

One of my most valuable apps. Really helpful. Worth every penny. Have it for months now and REALLY takes away the stress of answering 500 emails about how to return stuff. Never had an issue with the app and today wanted to print my invoices and couldn't find them (wasn't looking on the right place) and Customer Service was amazing. Thanks guys!

Store Using app Total reviews Average rating
Boutique Minimaliste Over 1 year 3 2.3
5 / 5 Share
May 11, 2021

Great customer service! We had a 7 day free trial and they offered to extend it to 14 since we needed a few more days to work out the kinks. Super awesome!

Store Using app Total reviews Average rating
Headsweats About 24 hours 1 5.0
5 / 5 Share
July 14, 2021

Very solid application! Makes the entire process of handling returns and refunds for orders painless. Support is quick and helpful. Super pleased with my experience.

Store Using app Total reviews Average rating
Moissanite Outlet 4 months 2 5.0
5 / 5 Share
May 11, 2021

Great customer support this far with the setup. A few hickups setting up my custom return portal but the functions looks promising

Store Using app Total reviews Average rating
Little Liffner About 4 hours 2 5.0
5 / 5 Share
May 8, 2021

It's a great app and it fits our needs. It streamlines the returns process for us on an easy-to-use platform.

Store Using app Total reviews Average rating
Thumper Massager Inc. US Store About 2 years 1 5.0
5 / 5 Share
May 5, 2021

I just started using this app and I found may way around it right away,. It's pretty easy and straight forward. And as soon as I had a question, there was someone to answer my questions in the chat box. It would be great if we could crop/move the hero picture of the return page when we customize it. Other than that, it's pretty good!

Store Using app Total reviews Average rating
Abacus Sportswear US About 20 hours 10 5.0
5 / 5 Share
May 4, 2021

Very straightforward to set up and use. Easy for my customers to use and sends out emails at every stage of the refund to both parties. Would defo recommend it.

Store Using app Total reviews Average rating
The FEO Collection Over 1 year 7 4.7
5 / 5 Share
March 24, 2023

Ankush was very helpful, love the service, was very patient, really happy with it! .................

Store Using app Total reviews Average rating
Naomi Besson Swimwear Over 2 years 5 5.0
5 / 5 Share
April 30, 2021

LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.

Store Using app Total reviews Average rating
shopjennlee About 15 hours 1 5.0
5 / 5 Share
April 29, 2021

Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)

Store Using app Total reviews Average rating
7E Wellness 6 days 7 5.0
5 / 5 Share
April 28, 2021

Aftership returns center has made the returns process so easy! Customers returning goods are walked through each step, keeping them happy and confident. Their fully customisable system means customers feel like they stick with Supakit throughout, and the analytics page allows us, as a business, to track customer behaviour, learn and develop. If you’re looking for an application to make returns seamless, secure and easy – this is the one you need.

Store Using app Total reviews Average rating
Supakit® 11 months 8 5.0
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