AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,541
Reviews
Chart
#501
Shopify

All reviews

5 / 5 Share
May 12, 2021

good app. give a lot help to our customer good app. give a lot help to our customer good app. give a lot help to our customer

Store Using app Total reviews Average rating
Tineco US About 1 year 3 5.0
5 / 5 Share
May 12, 2021

Great app and super easy to learn how to use. I would highly recommend this to anyone who is looking for returns for store credit.

Store Using app Total reviews Average rating
Jewels Kennedy Designs 1 minute 6 5.0
5 / 5 Share
May 12, 2021

Great technical support, with probably the best, and most responsive, live chat support that I have ever received from a third-party app!

Store Using app Total reviews Average rating
APOC Tactical Research 2 days 3 5.0
5 / 5 Share
May 11, 2021

One of my most valuable apps. Really helpful. Worth every penny. Have it for months now and REALLY takes away the stress of answering 500 emails about how to return stuff. Never had an issue with the app and today wanted to print my invoices and couldn't find them (wasn't looking on the right place) and Customer Service was amazing. Thanks guys!

Store Using app Total reviews Average rating
Boutique Minimaliste Over 1 year 3 2.3
5 / 5 Share
May 11, 2021

Great customer service! We had a 7 day free trial and they offered to extend it to 14 since we needed a few more days to work out the kinks. Super awesome!

Store Using app Total reviews Average rating
Headsweats About 24 hours 1 5.0
5 / 5 Share
July 14, 2021

Very solid application! Makes the entire process of handling returns and refunds for orders painless. Support is quick and helpful. Super pleased with my experience.

Store Using app Total reviews Average rating
Moissanite Outlet 4 months 2 5.0
5 / 5 Share
May 11, 2021

Great customer support this far with the setup. A few hickups setting up my custom return portal but the functions looks promising

Store Using app Total reviews Average rating
Little Liffner About 4 hours 2 5.0
5 / 5 Share
May 8, 2021

It's a great app and it fits our needs. It streamlines the returns process for us on an easy-to-use platform.

Store Using app Total reviews Average rating
Thumper Massager Inc. US Store About 2 years 1 5.0
5 / 5 Share
May 5, 2021

I just started using this app and I found may way around it right away,. It's pretty easy and straight forward. And as soon as I had a question, there was someone to answer my questions in the chat box. It would be great if we could crop/move the hero picture of the return page when we customize it. Other than that, it's pretty good!

Store Using app Total reviews Average rating
Abacus Sportswear US About 20 hours 10 5.0
5 / 5 Share
May 4, 2021

Very straightforward to set up and use. Easy for my customers to use and sends out emails at every stage of the refund to both parties. Would defo recommend it.

Store Using app Total reviews Average rating
The FEO Collection Over 1 year 7 4.7
5 / 5 Share
March 24, 2023

Ankush was very helpful, love the service, was very patient, really happy with it! .................

Store Using app Total reviews Average rating
Naomi Besson Swimwear Over 2 years 5 5.0
5 / 5 Share
April 30, 2021

LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.

Store Using app Total reviews Average rating
shopjennlee About 15 hours 1 5.0
5 / 5 Share
April 29, 2021

Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)

Store Using app Total reviews Average rating
7E Wellness 6 days 6 5.0
5 / 5 Share
April 28, 2021

Aftership returns center has made the returns process so easy! Customers returning goods are walked through each step, keeping them happy and confident. Their fully customisable system means customers feel like they stick with Supakit throughout, and the analytics page allows us, as a business, to track customer behaviour, learn and develop. If you’re looking for an application to make returns seamless, secure and easy – this is the one you need.

Store Using app Total reviews Average rating
Supakit® 11 months 8 5.0
5 / 5 Share
April 28, 2021

We are very happy with this app, the app is good easy to use and the support is very helpful. Very happy with the app

Store Using app Total reviews Average rating
The Good Day Lab About 23 hours 1 5.0
5 / 5 Share
April 27, 2021

Had a great experience getting the help I needed. This app makes things so much smoother for both myself as well as my customers

Store Using app Total reviews Average rating
MountMariah 13 days 2 3.0
5 / 5 Share
April 27, 2021

Really easy setup and super user friendly. Our customers have enjoyed the ease of returns or exchanges and it's easy for us to track everything!

Store Using app Total reviews Average rating
MARY YOUNG 10 months 7 5.0
5 / 5 Share
April 27, 2021

This app saves us time replying to return emails and the customer support is great and even responds after hours.

Store Using app Total reviews Average rating
Wild Summer Boutique 8 months 2 3.5
5 / 5 Share
April 25, 2021

Is great app, works good and i like it! Very nice. Would recommend this to everyone who have a shopify store.

Store Using app Total reviews Average rating
Diamond Painting Wereld 24 minutes 1 5.0
5 / 5 Share
April 23, 2021

Just started using this app, but already super helpful. It simplifies all elements of returns and shipping. Good Job

Store Using app Total reviews Average rating
Le Angelique Hair Tools About 1 hour 2 5.0
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