All reviews

Rating Breakdown

  • 5
    80% (993 ratings)
  • 4
    9% (115 ratings)
  • 3
    3% (31 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (77 ratings)

Reviews with Text

  • 95% (1,175)
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5 / 5 Share

Feb. 19, 2021

Great support so far. I'm just setting things up now and it's good to know I can get the answers I need right away.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Great chat service! super fast and easy experience. am still on the free trial so I have some things to setup but great service.

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 19, 2021

The customer service is great. We got on a zoom and Shavaz me through the entire troubleshooting process.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

I was courteously helped by Pawan, He helped with questions regarding the return methods. I was able to further better my knowledge to help out customers with their returns.

Using app

16 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 18, 2021

After reviewing other return apps, Returns Center is by far the best for our growing business. The customer support goes above and beyond any app I have ever tried. They chat back instantly and offer screen share to help you get your returns process running smoothly FAST. I am very thankful for all of their advice and help to better the returns process for our team and our customers!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

I use this app for managing my returns. It is easy to set up, and the support is great. Totally recommended

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Returns center customer service was very helpful, responded within a minute & quickly resolved my issue!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2022

We have been using the Aftership app for over two years now, and we are fully satisfied. Everything's automated and the support team is very reactive!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Fills the return gap in the basic shopify system. It's a great app, and support is incredibly helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

I have been using this app for a while now , and it works great , the technical team support i got was amazing to integrate and trouble shoot any issues, the developer was very patient and helpful and explained all the steps for us including insert custom coding . we recommend this app to be used for tracking and returns and other features.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

i used this app it was asome also costumer service very happyfull thank you guys i did great job @@@

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 10, 2021

App works brilliantly. Really helpful customer service, resolved my query in a matter of minutes. I would definitely recommend this to fellow Shopify users looking for a seamless returns process.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

The chat support team member (Pawan) was quick and efficient in assisting me with my various questions. He provided straightforward answers and quick-access links for my convenience.

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 13, 2025

Moazzam Ali was very helpful, patient and competent. Great app!

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Great application for efficiently organizing returns. They also have a helpful support team! Would recommend it.

Using app

Over 1 year

Total reviews

27

Average rating

4.9

5 / 5 Share

Feb. 5, 2021

The process is seamless for the customer and is quick and easy. Makes the process much easier for me and I love it.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 4, 2021

Great app, use it daily for exchanges and returns. Would like a few additions to make it easier to view which items are coming back for return to notify my customers more easily.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Mokul was very helpful and patient. Thank you for the amazing service!He guided me through the integrations and also on the customization of the page.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Ritika was so helpful in chat! He answered all of my questions aureately and helped me get the information I needed.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Love the Shopify app! Makes returns and exchanges so much easier especially once I connected the Postmen account. When a return is submitted they automatically get a return label, so that makes it a lot easier for me!

Using app

9 months

Total reviews

4

Average rating

5.0