AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#1,087
All reviews
Rating Breakdown
Review RSS Feed
Nov. 5, 2021
Super easy to use and configure. We're new to it and hoping it helps with not only returns but how people consider purchasing from us.
Nov. 5, 2021
I have begun using this app and so far it is quite useful. Ankush helped me out today with questions I had.
Nov. 5, 2021
Great app and the customer service is very fast. The customizing of the return page is very nice and can be branded like your store guidelines
Dec. 20, 2021
We recently used it with a return, and it has been ok. I´ve had some doubts about the process, and their customer service has always been fast and efficient.
Thanks for your kind words. Please take your time and check the features & functionality of ReturnsCenter platform. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, Riyaz ReturnsCenter Team
Nov. 4, 2021
The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.
Nov. 2, 2021
Very knowledgeable and resolved all of my issues! Very prompt and very friendly. Great job! Thank you so much
Nov. 2, 2021
I just installed the app and needed some help/ The online team was so quick to help me complete the set up. Instructions were easy to follow. Hopefully this will help the returns and exchange process easier.
Nov. 2, 2021
Super intuitive platform. They were able to extend the trial and the customer support was super helpful
Nov. 1, 2021
I liked that Nitish was determined to resolve my issue. A quicker way to resolve issues would be an actual conversations vs a chat. The agent prior to him only sent links not helping resolve my issue. He had great customer service, patience and walked me through the process.
Using app
13 days
Total reviews
2
Average rating
5.0
Nov. 1, 2021
Super easy to navigate with lots of amazing feature. Customer Service is also superb! Nitish helped me set up my custom domain quickly!
Oct. 31, 2021
Nitish from customer support was help me a lot for understanding how the app works. Very supportive and well made app. I like it. Thank you!
Oct. 29, 2021
Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.
Oct. 29, 2021
amazing CS so far. app looks great. would recommend using the apps from this company to help your brand
Oct. 28, 2021
This app is pretty good, it allows me to manage my returns better, and I can set up a custom domain preface infront of it's non-changeable domain (like .myshopify), and customer service is great.
Nov. 13, 2021
Great app, great support team, thanks Samad. He helped me thru out process and the team is very responsive
Thank you for your valuable feedback. It is unfortunate to know that you did not have the best experience using our app. Be rest assured that your issue will be dealt with utmost priority. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Team Returns Center
Oct. 28, 2021
So, I gave Sanjeet a run for his money today. I have to say he worked tirelessly to help me. He managed to fix the problem, with great communication!. Well Done Sanjeet! An asset To the company!
Oct. 28, 2021
I like how the AfterShip App manages returns, accessibility, support and also the store credit feature.
Oct. 27, 2021
Indispensable app to manage store returns. Furthermore, the customer service is very kind and immediately ready to solve any doubt or problem I encountere.
Oct. 26, 2021
I'm still working on fully implementing this app but so far it seems super helpful. I think it'll really streamline our returns process and take a load off my customer support team. Excited to begin using it. :) Support is also ultra helpful and fast.