AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,248
chart
#895
All reviews
Review RSS Feed
April 21, 2022
We have been using the Aftership app for over two years now, and we are fully satisfied. Everything's automated and the support team is very reactive!
Feb. 11, 2021
Fills the return gap in the basic shopify system. It's a great app, and support is incredibly helpful.
Feb. 10, 2021
I have been using this app for a while now , and it works great , the technical team support i got was amazing to integrate and trouble shoot any issues, the developer was very patient and helpful and explained all the steps for us including insert custom coding . we recommend this app to be used for tracking and returns and other features.
Feb. 10, 2021
i used this app it was asome also costumer service very happyfull thank you guys i did great job @@@
Feb. 10, 2021
App works brilliantly. Really helpful customer service, resolved my query in a matter of minutes. I would definitely recommend this to fellow Shopify users looking for a seamless returns process.
Feb. 9, 2021
The chat support team member (Pawan) was quick and efficient in assisting me with my various questions. He provided straightforward answers and quick-access links for my convenience.
Feb. 5, 2021
Great application for efficiently organizing returns. They also have a helpful support team! Would recommend it.
Feb. 4, 2021
Great app, use it daily for exchanges and returns. Would like a few additions to make it easier to view which items are coming back for return to notify my customers more easily.
Feb. 4, 2021
Mokul was very helpful and patient. Thank you for the amazing service!He guided me through the integrations and also on the customization of the page.
Feb. 3, 2021
Ritika was so helpful in chat! He answered all of my questions aureately and helped me get the information I needed.
Feb. 1, 2021
Love the Shopify app! Makes returns and exchanges so much easier especially once I connected the Postmen account. When a return is submitted they automatically get a return label, so that makes it a lot easier for me!
Jan. 31, 2021
great job helping our business grow and allows us to process customer returns with ease. Highly recommend.
July 16, 2024
Moazzam Jump on call to figure out some new return polices and was very in helpful and detailed by guiding step by step.
Hello, Thank you for your feedback and we always work diligently to make the user experience better. Please do let us know if you have suggestions related to Exchange or further assistance required. Regards, Sumit
Jan. 26, 2021
We have used AfterShip for about 4 years now. We use both the tracking side and the returns side of it. It has grown with our business and made it easy for us to move up in prices. Would recommend.
Feb. 14, 2023
Thanks for the quick response to my technical issues . Really makes a difference when an app has quick responses to the customer.
Jan. 26, 2021
Sumit is the best employee at the company. This app is great. It works. Does what I need it to do. Thanks folks. It is asking me to delete my review but why
Jan. 26, 2021
Pawan, was an amazing help to set on my website. the best customer service helped me with set by step how to set up on my website.
Jan. 23, 2021
Customer service was a big help setting up the system. I am excited I found this company I needed to customize and make my returns seamless, I am excited to use this program in my store.