AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,236
chart
#1,492
All reviews
Review RSS Feed
Jan. 31, 2021
great job helping our business grow and allows us to process customer returns with ease. Highly recommend.
July 16, 2024
Moazzam Jump on call to figure out some new return polices and was very in helpful and detailed by guiding step by step.
Hello, Thank you for your feedback and we always work diligently to make the user experience better. Please do let us know if you have suggestions related to Exchange or further assistance required. Regards, Sumit
Jan. 26, 2021
We have used AfterShip for about 4 years now. We use both the tracking side and the returns side of it. It has grown with our business and made it easy for us to move up in prices. Would recommend.
Feb. 14, 2023
Thanks for the quick response to my technical issues . Really makes a difference when an app has quick responses to the customer.
Jan. 26, 2021
Sumit is the best employee at the company. This app is great. It works. Does what I need it to do. Thanks folks. It is asking me to delete my review but why
Jan. 26, 2021
Pawan, was an amazing help to set on my website. the best customer service helped me with set by step how to set up on my website.
Jan. 23, 2021
Customer service was a big help setting up the system. I am excited I found this company I needed to customize and make my returns seamless, I am excited to use this program in my store.
Jan. 22, 2021
Easy to use, no complaints from customers, and quick support. Helps the business run its own returns center without much prior experience to doing that. Love it!
Dec. 10, 2020
This was easy to install and customer service was attentive and helpful. I look for to using it in the future.
Dec. 10, 2020
Support was quite good, app provide exchange(replacement) refund and store credit option which are worthy to us.
Dec. 9, 2020
So far so good, fixes a gaping hole in Shopify where there should be return/exchange protocol. Seems to work flawlessly so far!
Dec. 9, 2020
Great app so far. Customer Service, very nice and easy to help. Thank you for your help in setting everything up.
Dec. 8, 2020
Great app so far. Free and makes the website feel professional. Love it. Thank you. Very easy to download install and customize myself. I am not a web programmer.
Feb. 10, 2022
Customer service is super helpful. Great tool for creating returns. Hoping to see me customization in the future.
Hello, We are continuously working to improve the application. We will surely inform you once this feature is introduced. Regards, Mukul Saxena
Oct. 17, 2022
I haven't encountered any problem so far after a year of using it. A pretty simple and straightforward app that has helped us sort out hundreds of returns through our day-to-day.
Hi there, Thanks for your valuable feedback. Let me talk to the product team here and get back to you via email updates. Best, Shahbaz
Feb. 22, 2021
It's a good value-for-money app to automate your returns & exchanges process, which is an integral customer service activity for many online retailers.
Feb. 4, 2023
This app has helped us automate our return process and allow customers to easily submit return requests. Customer service is great. Wish there was more styles to customize the look of the interface. Creating a style that looks like our store would be the only reason I would consider a different app.
June 12, 2024
Ankit answered all of my inquires today I am a happy customer
Thank you for your suggestions. We will consider your advice and continue improving our app. Stay tuned!
Jan. 30, 2018
This has a nice interface and is free and helps easily facilitate returns. Returns can be a difficult thing for any business and anything that makes it easier helps. Thanks.
Jan. 24, 2018
Love this app! Improve efficiency of doing returns and gives customers more peace of mind, plus it's easy for them to use (and us)!