AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,236
chart
#1,492
All reviews
Review RSS Feed
Jan. 18, 2018
AfterShip was exactly what we were looking for. Returns are the most difficult part of an e-commerce business. We were happy to find the right platform to simplify this process, save us time and money.
Jan. 11, 2018
Awesome app, and easy to install. Haven't had many customers use the app yet but it's great knowing they have a landing page with instructions and a form to fill out if they want to do a return or exchange. Our site is www.b-clutch.com - can check out our return portal there!
Jan. 11, 2018
So far so good. Havent really hasd customers use the app which is a good thing because no one likes returns.
Jan. 3, 2018
Great App! Easy to set up and customize! I love that it adds organiztion for returns and easy for customers to use. Free and Highly Recommended! Thank you! Wall2Wall Furnishings www.w2wfurnishings.com
Jan. 2, 2018
It is excellent app. It helps us a lot in return. Easy to use, easy to install. Recommend to other shopify stores.
Dec. 30, 2017
So far, so good! Aftership is a great addition to my current apps. I previously used another return app, and for me it missed the mark. Aftership manages the return process effortlessly. Keep up the good work.
Dec. 20, 2017
Very easy to set up! Makes the process clear and easy for the customer as well.
Dec. 19, 2017
FREE??!? This app is amazing! Love how easy it makes it for me and my customers to handle returns. Amazing functionality, even for a paid app. So happy with AfterShip!
Dec. 19, 2017
I really recommend this app! It's clear, easy to use and very professional! I love it! Thank you for your excellent service!
Dec. 11, 2017
Just a great app, easy to use. It's streamlined our whole returns process. https://accessorylab.co.za/
Dec. 7, 2017
AfterShip allows us to seamlessly integrate our return & exchange program into our site with a user friendly interface that guides our customers every step of the way.
May 21, 2019
Very useful app. We use it to create the RMA # and get the reason for return for each customer, who sends the email request. Even if we do not send the return label,( because do not request the return, just send the replacement), we finally have all complaints in one place and nicely organized. There is a useful feature to this app Vs the expensive RMA management systems: you have the control either accept and send the return label (paid or not), or reject. (And you can customize the return policy, the shipping instructions, reason for return options. I wish I can edit the main section as well. I do not like the wording on how to start the return but cannot customize them.) With our product we do not want to encourage the returns on the whim, but rather with the real issue. We have all the necessary information on the website to make the educated decision, before buying and having the control to involve the buyers in communication really helps.
Dec. 5, 2017
Awesome app! Easy to use and to configure. Took the hassle out of the returns process and provides a professional look to my store. Love it!
Nov. 27, 2017
Very easy to set up and use - highly recommend the app - it has made our life much easier
Nov. 27, 2017
This app works perfect and I love that you can match your branding. Our returns process is a lot more streamlined and the page looks cohesive with the rest of our site.