AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,236
chart
#1,492
All reviews
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Oct. 15, 2017
I recommend AfterShip to all my friends! Great app to have for my website! Love it! Thanks so much for developing it. Andrea, ThePalmBeachBaby.com
Nov. 24, 2020
This app really had a lot of really great features. We loved that we could customize SO much in it! The only downside that made us end up switching return systems, is that we could not offer our customers return labels that was an easy process to return. There was too much manual stuff that had to be done using AfterShip, so we ended up making the switch after a few years of using AfterShip. It is a great app for lower volumes, but doing such large volumes now we needed something that could keep up with us!
Sept. 27, 2017
SUPER simple to set up. Works really well from both a customer and retailer perspective. Very happy and provides a great solution to manage the returns process. And what's more, it's free! Amazing.
Sept. 25, 2017
It's a free and smart App for return products, it is very easy to setup and helpful for our Store. We recommend this app
Sept. 13, 2017
Great app. Even though my customers are all happy with their products, having a returns center help Kulor Cases build trust and credibility. Highly recommended.
Sept. 12, 2017
I can't find a reason to not give this app 5 stars. It's just perfect for my store.
Sept. 10, 2017
Great App, delivers a seamless link to our store and gives customers the confidence they need to give safe returns. I'm sure it'll work across manny business types.
Sept. 18, 2017
I was in need of a professional efficient returns policy that looks and feels real to our customers. Not just an email. The fact that, Aftership Returns Center is linked to our site through Shopify and I am also able to send a link. The App works like it was designed to. Not to mention the App is free for now. It's completely user friendly and I am able to integrate my returns policy and give the customer clear instructions on the process. It's the best App out there for this service. So far so good. I Love this App. Easy to use. Our site www.bonesbizzness.com really benefits for this App. I recommend this App for effective returns.
Sept. 4, 2017
We started using Aftership quite recently, we have found them to really streamline the process of handling returns. We don't get a lot, but when you do you really want the quality of your service to shine through and Aftership means happy customers and a happier company.
Aug. 28, 2017
A must have for an ecommerce store , love the app and everything else about Aftership .
Aug. 24, 2017
Great App ,I was able to set it up in 3 minutes. I highly recommend it. Thank you.
Aug. 21, 2017
Even though we seldom receive return requests, this app makes our returns processing simpler and faster for both our customers and our team. Their customer service is very helpful as well. What we'd love to see in the future: a chance for our customers to generate a return label on platform or allow us to upload one into the system. It's a great choice for a free app. :) Thank you!
Aug. 17, 2017
This app makes handling returns so much easier and an amazing time saver! Very simple and easy to set up and use. Impressed by the great service by Aftership. I would highly recommend this app to anyone selling online.
Aug. 17, 2017
We have installed every return app offered. No app we have found allows you to have the return window start upon delivery of the item. So if you don't ship the same day, you are cutting into your customer's return window, or even while the item is in transit is cutting into their window. Our products are made to order, by the time we ship our customer's return window is expired. This app solved this problem and made the process simple and less complicated. Straight and to the point, super easy to install.
Aug. 11, 2017
This makes handling returns so much easier. I'm surprised Shopify doesn't include return handling by default, but this app fills the gap nicely.
Aug. 8, 2017
This app is a life saver and it's easy to use. Make return easier to process and i would definitely recommend this app to every store owner.
Aug. 8, 2017
A very necessary app. The amount of money this saves by letting customers know the that order is out for delivery and delivered pays for it self. Because customers respond right away if the did not receive, Giving you and them a chance to locate it. The other money saving issue it it cuts down on the customer service request asking when is the order going to be delivered. I have used for years now with out any problems, Customers always responds to my questions. We use this on http://www.skincarebysuzie.com