AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,379
chart
#1,092
All reviews
Rating Breakdown
July 14, 2021
Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...
July 13, 2021
All of my questions and concerns were answered by Ankush in seconds. I wish Aftership original app has the same support. Ankush helped me get set up and in a matter of an hour. Highly recommend the simplicity of the app and their team.
July 12, 2021
This app really helps me manage all of the returns I get. From an organization and automation standpoint it really helps. I do wish there was more visibility into how much I'm paying for the returns and the ability to charge customers for a return label.
Aug. 2, 2021
Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.
Dec. 2, 2021
Very easy to use app with perfect integration with Australia Post. Best returns app on Shopify App store hands down. High recommend. Great recent updates too
July 9, 2021
We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!
July 9, 2021
great so far. would be even better with a 14 day trial. i can see the potential of organising and streamlining the returns process for customers.
July 8, 2021
The service is really good and does help me with what I need. I need to make some internal arrangement before proceeding with additional service.
July 8, 2021
So far the support has been amazing, they have 24/7 help to set it all up when you are a little stuck and need some extra help.
July 8, 2021
Really great customer service, one of the best i have received until now. Again, thank you for your help!!
July 7, 2021
Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!
July 6, 2021
Customer service is always important to me when using services. They have chat available 24/7 and are quick to resolve your issues. The service works flawlessly as well.
July 9, 2021
The app is great so far. The instant access to support makes it a 5/5 stars. The only thing missing is the ability to connect a third party shipping platform.
July 6, 2021
Just starting it but it is a nice App to use. Hope it's working good in my country, because i'm using a different language
July 6, 2021
Really easy to use and great layout/design for the return page. Also, the support team is amazing! Really helpful and happy to answer all your questions.
July 5, 2021
Amazing services for absolutely no cost. You can get the AfterShip branding removed for free as well to give off a more professional. look. Great app!
July 5, 2021
The app is really great and the support is extremely helpful, they really spontaneous. Really happy with the app!
July 4, 2021
This is a great app and customer service is always fast and prompt to answer any questions or concerns.
July 4, 2021
I use this app to help me with my returns. Than you AfterShip team! I recommend it to everyone, any day!
July 3, 2021
Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..