AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,379
chart
#1,092
All reviews
Rating Breakdown
Review RSS Feed
June 16, 2021
I used this app to set up my returns through Shopify. The customer support rep was awesome and very knowledgeable!
June 15, 2021
Great functionalities out of the box, one of the basic apps for startup stores that you should add. It so easy to use it and start configuring.
June 14, 2021
The app works great and simplifies things a lot. We'd like to see being able to customize texts displayed on the returns page. Not only the language but also what the text says in some cases.
June 14, 2021
The return app has been an amazing tool for our company. Previously, we had to manually do returns and send emails which was a time consuming process that made it harder on ourselves and customers alike. Now with the help of this app, everything is streamlined making us more efficient while providing better customer service!
June 13, 2021
This has been super helpful in organizing workflows for returns. Automated emails go out during every step of the return process to keep customers informed and relieve unnecessary steps. Highly recommend.
June 13, 2021
Really nice app to handle returns and the support team is fast and efficient! Even if it's pretty straight forward to set up , it's good to know that you can reach out for support and get your issue solved quickly
June 11, 2021
Was very helpful, took their time to help me with my needs/concerns, and it was a good experience highly recommend
June 9, 2021
I was having a difficult time with getting my app downloaded to my store and the support was so patient and helpful to me. Actually they ended up going in to fix it, but I'm grateful they relieved my fustration!
Nov. 17, 2023
Excellent, handles all my return needs without issue! Very customizable and has all the features I need. Customer support is also excellent.
June 5, 2021
So easy to set up with all the necessary info needed in the app. But if there are any questions support is quick to follow up with help. I also love the added function of branding and making the app look in line with my store. Great stuff.
June 5, 2021
Really easy to use and setup. Very brandable and customisable returns portal. Overall a great choice for returns management
June 4, 2021
Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app
June 4, 2021
Quick, knowledge, and accommodating customer support! Love the service so far! Thank you so much!!!!
June 3, 2021
Great app! easy to use especially for beginners. Highly recommended it for starters. Makes it easy to have a good returns page.
May 31, 2021
Customer support is very helpful and fast with responding. The app also works very well and speeds up the returns process.
May 31, 2021
A1 Customer Service!! I had an issue with the app and the customer service team was easy to contact.
May 31, 2021
This is my first time using it. The support was very helpful with the set up. I will come back when my customers actually being to use it!
May 29, 2021
Amazing customer service! workd perfectly for my customers and now i can relief from stress . i recommend this return center app!
May 28, 2021
The customer support is exceptional. Highly recommend. Takes the hassle out of returns and exchanges.