AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,379
chart
#1,092
All reviews
Rating Breakdown
Review RSS Feed
May 12, 2021
good app. give a lot help to our customer good app. give a lot help to our customer good app. give a lot help to our customer
May 12, 2021
Great app and super easy to learn how to use. I would highly recommend this to anyone who is looking for returns for store credit.
May 12, 2021
easy to install and connect to the shopify store, very helpful and very fast chat support. Thanks @Ankush
May 12, 2021
Great technical support, with probably the best, and most responsive, live chat support that I have ever received from a third-party app!
May 12, 2021
I am new to this app and haven't received any return requests yet but so far so good. Everything seems very straight forward. I am looking forward to taking full advantage of what it has to offer. The customer service is really amazing as well. They response in a very timely manner. Ankush was a great help!
May 12, 2021
AfterShip returns makes it easy for eCommerce brands to create a seamless return portal and their customer service is always active and ready to solve all issues.
May 11, 2021
One of my most valuable apps. Really helpful. Worth every penny. Have it for months now and REALLY takes away the stress of answering 500 emails about how to return stuff. Never had an issue with the app and today wanted to print my invoices and couldn't find them (wasn't looking on the right place) and Customer Service was amazing. Thanks guys!
May 11, 2021
Great customer service! We had a 7 day free trial and they offered to extend it to 14 since we needed a few more days to work out the kinks. Super awesome!
May 11, 2021
i really appreciate working with the tech support, they resolve my issue very fast good service i recommend
July 14, 2021
Very solid application! Makes the entire process of handling returns and refunds for orders painless. Support is quick and helpful. Super pleased with my experience.
May 11, 2021
Great customer support this far with the setup. A few hickups setting up my custom return portal but the functions looks promising
May 8, 2021
It's a great app and it fits our needs. It streamlines the returns process for us on an easy-to-use platform.
May 7, 2021
Great application. The only down side is that it's not completely free and only allows 3 returns per month
May 7, 2021
This app its very helpful for returns, they have all the tools needed ! They help you out with anything and respond very fast !
May 5, 2021
Nice app makes it so easy to handle returns. I would really love to see a feature to communicate with customer before approving the return and also an option to make adding the images mandatory on returns page.
May 5, 2021
I just started using this app and I found may way around it right away,. It's pretty easy and straight forward. And as soon as I had a question, there was someone to answer my questions in the chat box. It would be great if we could crop/move the hero picture of the return page when we customize it. Other than that, it's pretty good!
May 5, 2021
The customer service aspect is wonderful! I had questions & they answered immediately also using pictures to help!
May 4, 2021
Very straightforward to set up and use. Easy for my customers to use and sends out emails at every stage of the refund to both parties. Would defo recommend it.
May 1, 2021
Love the app even though it frustrated. I cannot add it to my website. It keeping putting up a different page but I still love it . Hopefully I can learn to use it soon
May 1, 2021
Super Easy to use! Free plan is great to get started and has all the features we possibly require. Will highly recommend it.