All reviews

Rating Breakdown

  • 5
    80% (1,892 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
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5 / 5 Share

March 24, 2023

Ankush was very helpful, love the service, was very patient, really happy with it! .................

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2021

So far this app has been superb, still learning how to use it, the support is excellent. Great to have a "Returns Page" the customers can navigate themselves.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2021

LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

AfterShip provides great customer service and were able to help me with an issue. Excited to try the app out

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2021

This is my first time adding a return center to my store and I have to say Shahvaz has helped me tremendously on getting everything started. I'm excited to implement this new feature to my store and pray it runs effectively!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2021

Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2021

Aftership returns center has made the returns process so easy! Customers returning goods are walked through each step, keeping them happy and confident. Their fully customisable system means customers feel like they stick with Supakit throughout, and the analytics page allows us, as a business, to track customer behaviour, learn and develop. If you’re looking for an application to make returns seamless, secure and easy – this is the one you need.

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 28, 2021

We are very happy with this app, the app is good easy to use and the support is very helpful. Very happy with the app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

Had a great experience getting the help I needed. This app makes things so much smoother for both myself as well as my customers

Using app

22 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 27, 2021

Really easy setup and super user friendly. Our customers have enjoyed the ease of returns or exchanges and it's easy for us to track everything!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 27, 2021

This app saves us time replying to return emails and the customer support is great and even responds after hours.

Using app

8 months

Total reviews

2

Average rating

3.5

5 / 5 Share

April 27, 2021

pleasant service and quick response ,just started using this app looks great and recommended thank you

Store

Fitleet

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2021

I am just starting to use this app so I do not have a bunch of info yet, however I received excellent customer service from a gentleman by the name of Sumit in helping me make sure that I had things set up properly. He did a screen share meeting with me and helped me step by step. Thank you! I know how important it is to simplify the returns/exchanges process for customers, and I believe this app will help in doing just that.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2021

Is great app, works good and i like it! Very nice. Would recommend this to everyone who have a shopify store.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2021

Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat app!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

Just started using this app, but already super helpful. It simplifies all elements of returns and shipping. Good Job

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2021

I really love how this app centralizes all our return management efforts, and we can just have users email us directly through this app.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2021

Really helpful thank you. Was really unsure however, after the chat, my issue has now been resolved :)

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 23, 2021

amazing service and very quick response with an in-depth explanation. Would definitely recommend :)

Store

Glannz

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2021

The customer support is amazing and the app helps you with saving the headache of returns! Definitely recommended.

Using app

11 months

Total reviews

7

Average rating

4.7