AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,379
chart
#1,092
All reviews
Rating Breakdown
March 24, 2023
Ankush was very helpful, love the service, was very patient, really happy with it! .................
April 30, 2021
So far this app has been superb, still learning how to use it, the support is excellent. Great to have a "Returns Page" the customers can navigate themselves.
April 30, 2021
LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.
April 29, 2021
AfterShip provides great customer service and were able to help me with an issue. Excited to try the app out
April 29, 2021
This is my first time adding a return center to my store and I have to say Shahvaz has helped me tremendously on getting everything started. I'm excited to implement this new feature to my store and pray it runs effectively!
April 29, 2021
Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)
April 28, 2021
Aftership returns center has made the returns process so easy! Customers returning goods are walked through each step, keeping them happy and confident. Their fully customisable system means customers feel like they stick with Supakit throughout, and the analytics page allows us, as a business, to track customer behaviour, learn and develop. If you’re looking for an application to make returns seamless, secure and easy – this is the one you need.
April 28, 2021
We are very happy with this app, the app is good easy to use and the support is very helpful. Very happy with the app
April 27, 2021
Had a great experience getting the help I needed. This app makes things so much smoother for both myself as well as my customers
April 27, 2021
Really easy setup and super user friendly. Our customers have enjoyed the ease of returns or exchanges and it's easy for us to track everything!
April 27, 2021
This app saves us time replying to return emails and the customer support is great and even responds after hours.
April 27, 2021
pleasant service and quick response ,just started using this app looks great and recommended thank you
April 26, 2021
I am just starting to use this app so I do not have a bunch of info yet, however I received excellent customer service from a gentleman by the name of Sumit in helping me make sure that I had things set up properly. He did a screen share meeting with me and helped me step by step. Thank you! I know how important it is to simplify the returns/exchanges process for customers, and I believe this app will help in doing just that.
April 25, 2021
Is great app, works good and i like it! Very nice. Would recommend this to everyone who have a shopify store.
April 25, 2021
Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat app!
April 23, 2021
Just started using this app, but already super helpful. It simplifies all elements of returns and shipping. Good Job
April 23, 2021
I really love how this app centralizes all our return management efforts, and we can just have users email us directly through this app.
April 23, 2021
Really helpful thank you. Was really unsure however, after the chat, my issue has now been resolved :)
April 23, 2021
amazing service and very quick response with an in-depth explanation. Would definitely recommend :)
April 23, 2021
The customer support is amazing and the app helps you with saving the headache of returns! Definitely recommended.