All reviews

Rating Breakdown

  • 5
    80% (1,894 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
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5 / 5 Share

Feb. 5, 2021

The process is seamless for the customer and is quick and easy. Makes the process much easier for me and I love it.

Using app

Over 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 4, 2021

This is something I have needed for way too long. This app is helping me to expand my sales by streamlining my returns process and by offering free return shipping. The customer service to get this up and running has been fabulous.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Great app, use it daily for exchanges and returns. Would like a few additions to make it easier to view which items are coming back for return to notify my customers more easily.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Mokul was very helpful and patient. Thank you for the amazing service!He guided me through the integrations and also on the customization of the page.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Great so far, cant wait to see how the future goes. We needed a good solution to track our returns. Fast Customer Service!

Using app

7 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 3, 2021

Ritika was so helpful in chat! He answered all of my questions aureately and helped me get the information I needed.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Love the Shopify app! Makes returns and exchanges so much easier especially once I connected the Postmen account. When a return is submitted they automatically get a return label, so that makes it a lot easier for me!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2023

Moazzam is an amazing customer service agent. He was so patient and kind. He very quickly resolved my issue generating my return label. AfterShip has always been easy to use and that is why we continue to use for our business.

Store

boek

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

great job helping our business grow and allows us to process customer returns with ease. Highly recommend.

Store

Mushie

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

The customer support helped me incredibly well and they have a very fast service. I will stick with them!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

Hi, I used this app and encountered a few issues, but was quickly solved by Brishketu, who was very patient and helped me step by step, thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

I just opened a Shopify Online store and was so confused about the returns side of it with Aftership. I was so frustrated I was ready to delete the app from my store!!! Luckily I connected with Manish and he patiently walked me through each option and explained it with ease. he made me feel so much better and made me understand. I quickly realized it wasn't as hard as I thought. He really made the process seamless and simple. Thank you Manish you are the best.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Great support, really recommend this app! They help me solved my problem in less than a day, really good communication.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

We have used AfterShip for about 4 years now. We use both the tracking side and the returns side of it. It has grown with our business and made it easy for us to move up in prices. Would recommend.

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Thanks for the quick response to my technical issues . Really makes a difference when an app has quick responses to the customer.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Sumit is the best employee at the company. This app is great. It works. Does what I need it to do. Thanks folks. It is asking me to delete my review but why

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Pawan, was an amazing help to set on my website. the best customer service helped me with set by step how to set up on my website.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Looks like everything works and is a must have for a clothing store, very happy with the way it works.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

I use the app to automate my returns process. The customer service was extremely helpful. This is one part of my store that it is automated and let's me focus on soemthign else.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

Customer service was a big help setting up the system. I am excited I found this company I needed to customize and make my returns seamless, I am excited to use this program in my store.

Using app

6 days

Total reviews

2

Average rating

5.0