AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,413
chart
#982
All reviews
Rating Breakdown
Review RSS Feed
April 23, 2021
Just started using this app, but already super helpful. It simplifies all elements of returns and shipping. Good Job
April 23, 2021
I really love how this app centralizes all our return management efforts, and we can just have users email us directly through this app.
April 23, 2021
Really helpful thank you. Was really unsure however, after the chat, my issue has now been resolved :)
April 23, 2021
amazing service and very quick response with an in-depth explanation. Would definitely recommend :)
April 23, 2021
The customer support is amazing and the app helps you with saving the headache of returns! Definitely recommended.
April 22, 2021
The app is easy to use. The specialists are very helpful and provide detailed responses on helping resolve issues.
April 22, 2021
They have been really helpful with the configuration and making sure things are as expected on our end. A very easy user friendly app with so much functionality for such a cost effective pricing. Highly recommend.
April 22, 2021
New to the app, so far so good. they extended my 7 day trial to 14 days which is pretty amazing. Live chat went smooth
April 22, 2021
They have fantastic customer service. Very quick to respond and helped resolve any issues or questions that I have. I would highly recommend using this app.
April 22, 2021
So far so good - at the set up stage and online chat was good and immediate. Thank you Shahvaz! I will update if anything changes.
April 22, 2021
I love this app. The customer service is always fast and helpful with any questions or problems I may have. The app is also really easy to use and customize. I was able to customize what I want my return labels to say and how I wanted to look.
April 21, 2021
Great App! Helps with returns and making things simple and seamless! Would highly recommend to any one with an online store!
April 21, 2021
The app works very well and easy to use. Customer service is great and resolved my issue with setting things up
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, Returns Center Team
April 20, 2021
Customer service is great and resolved my issue with setting things up with Postmen. Highly recommend!
April 20, 2021
TOP NOTCH CUSTOMER SUPPORT ! Very nice guy who took a lot of time and even helped me trough a video chat! App is working now ! Thanks !
April 20, 2021
Very good customer service to solve any issue. Apps works very well and easy to learn how to use it.
April 19, 2021
LOVE THIS APP. Going to make our returns process so much more streamline. Ankush was SO HELPFUL AND PATIENT and got me set up quickly. Thanks for making my life easier!
April 15, 2021
Awesome app, keep it up!! Very Very Useful as a seller on a webstore. A must have and highly recommended to all e-commerce sellers.
April 15, 2021
This app has really helped us with out Returns process. I love how easy it was to set up as well as how easy it is for my customers.
Aug. 16, 2022
I'm changing my review to one star. Not because the app doesn't work, but because the support sucks so bad. It took ONE HOUR for someone to tell me where to update the merge tag contact info. Learn how to use your own app or train your support. This happens literally every time I reach out to support. I end up in a foul mood because something that should be easy and fast isn't. Love how this app helps me automate and organize my store returns. It's easy to set up and use. I spend zero time searching my emails or updating a spreadsheet thanks to this app. One day I hope to use the app to its fullest potential.