AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits

Rating

4.7

Feedback

1,392

Reviews

Chart

#145

Shopify

All reviews

Rating breakdown

5 74% (1,032 ratings) 4 8% (108 ratings) 3 2% (31 ratings) 2 1% (20 ratings) 1 6% (81 ratings)

Reviews with text

93% (1,188)

Review RSS feed

5 / 5 Share

Sept. 9, 2025

Store Using app Total reviews Average rating

VYK Gear Online Store 11 days 2 5.0

5 / 5 Share

Sept. 6, 2025

Store Using app Total reviews Average rating

CozyVibe About 1 hour 2 5.0

5 / 5 Share

Sept. 3, 2025

Lovely service

Store Using app Total reviews Average rating

Pixie Rebels 25 days 15 5.0

5 / 5 Share

Aug. 23, 2025

I want to recognize Raja for this excellent customer service. He guided me through updating my return policy, making the process simple and stress free. He was knowledgeable, helpful, and I truly appreciate his support.

Store Using app Total reviews Average rating

Sandra Quinn Boutique Over 3 years 3 5.0

5 / 5 Share

Aug. 20, 2025

five star

Store Using app Total reviews Average rating

ATHENAIE Jewelry-Moondara Inc. 8 months 2 5.0

5 / 5 Share

Aug. 15, 2025

good service！reply helpful and quickly

Store Using app Total reviews Average rating

ANTA Almost 2 years 3 4.7

5 / 5 Share

Aug. 14, 2025

Store Using app Total reviews Average rating

Dermelect Cosmeceuticals 8 months 2 5.0

5 / 5 Share

Aug. 4, 2025

Moazzam's support was excellent. He was very patient and knowledgeable. Aftership itself is a great product and good value. Highly recommend.

Store Using app Total reviews Average rating

DROPGUYS 27 days 10 5.0

5 / 5 Share

July 29, 2025

Store Using app Total reviews Average rating

German Shepherd Shop 2 days 12 4.7

5 / 5 Share

July 8, 2025

Great customer service via their chat app.

Store Using app Total reviews Average rating

Just Mystic Brand Almost 4 years 2 5.0

5 / 5 Share

June 26, 2025

Moazzam Ali, was very helpful and patient. He is a very knowlegable consultant. I am very satisfied with his customer support service.

Store Using app Total reviews Average rating

Jag Couture London - New York 1 day 3 5.0

5 / 5 Share

June 24, 2025

Store Using app Total reviews Average rating

espresso Displays 28 days 1 5.0

5 / 5 Share

June 23, 2025

Very helpful customer Care

Store Using app Total reviews Average rating

Staple the Label Almost 2 years 5 5.0

5 / 5 Share

June 18, 2025

Great support!

Store Using app Total reviews Average rating

Sleeplay Over 1 year 5 5.0

5 / 5 Share

June 17, 2025

Moazzam was a great help. Thank you for your support.

Store Using app Total reviews Average rating

LABEL MENSWEAR About 1 year 5 2.6

5 / 5 Share

June 17, 2025

Excellent, very supportive

Store Using app Total reviews Average rating

Gallemar 8 minutes 1 5.0

5 / 5 Share

June 14, 2025

Great help - thank you so much.

Store Using app Total reviews Average rating

Rhokea 2 months 3 5.0

5 / 5 Share

June 13, 2025

We tried onboarding with Loop and AfterShip at the same time, and AfterShip offered the better customer support and out-the-box functionality by far. So many great features and a very competitive price.

Store Using app Total reviews Average rating

Stan Ray Over 2 years 3 5.0

5 / 5 Share

June 2, 2025

Moazzam was extremely helpful. 5*

Store Using app Total reviews Average rating

DripModaUk Over 3 years 1 5.0

5 / 5 Share

June 1, 2025

Great support from Moazzen tks

Store Using app Total reviews Average rating

Jewelryshopping.com About 5 years 8 5.0

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