AfterShip Returns & Exchanges

April 13, 2020

Too early to tell as I don't have any returns yet. I use aftership happily so we thought we would try this product, too. I will let you know when we have had time to test it a bit more.

April 12, 2020

Es una aplicacion facil i intuitiva, no carga tu tienda porque va con enlaces a sus paneles. Y ademas si no tienes devoluciones es gratis.

April 7, 2020

This app is fantastic to have more control over returns from our customers - would be great if the app could have the returns period from the date the order was shipped (rather than the order date) as we have preorder items available on our site. It would also be great if you could group domestic and international customers - as we have different returns period for each group.

March 30, 2020

Have been running this app for a couple weeks now. No issues, fairly streamlined. The only suggestion we have is to add an option for customs docs. All of our returns come back to Canada (From the US) and require custom documentation - would be helpful for the app to generate this or at least allow you to upload a second file for customs docs.

March 21, 2020

1. Would be good if this was linked to original order so shows on order page as returned. 2. Could do with a manual returns page so a return can be set up by seller for customer (So customer service can do it if customer phones up) Apart from that pretty good app

March 20, 2020

i like this app , the aftership app is very help me in my work . the aftership help me to contact with my customer

March 19, 2020

Easy to set up. We haven't had any returns through it yet, but it looks like it will work well for that process. Thanks for making it easy to us and set up!

Feb. 13, 2020

I would like to be able to set rules for allowing a return from the date the item actually ships or arrives, not the order date. They also need to allow larger size pictures for the headers. Overall, great app.

Feb. 1, 2020

Allow your customers to select items to exchange for. You can create a new order in one click. Extend returns window. Set up returns window to N days after the fulfillment or delivery date.

Dec. 26, 2019

I loved very good application very interesting functions with this application I will learn more every day I recommend many users to download the application.

Dec. 9, 2019

App works as advertised. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Dec. 3, 2019

Excelente app. It has been very usefull for my business to manage the returns and provide a good service to the clientes. I recommend it.

Nov. 19, 2019

We use this app - great support - thanks for making returns so easy. I would highly recommend this a

Nov. 11, 2019

i like the app it works well for me and keeps customers happy. if still think there could be some changes to make it better but i still use it. Thanks

Oct. 30, 2019

Provides a great for what can be a difficult process. I look forward to using this in my store. It is much better than the returns protocol I was going to use.

Oct. 25, 2019

I really like AfterShip Returns... with the new update of 10/2019 it has improved a lot! New multilingual features and a new simple look... Attention however, on the site is written "All features included" on all plans, while in the setting Language the multilingual is given only for higher tariff plans... not good!!

Oct. 23, 2019

works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.

Oct. 23, 2019

Great app!But if possible would like to be able to resend the customers their return instructions. Some customers claim they did not receive so a resend button will be great.

Oct. 20, 2019

The app is ok just need to make better integration for return shipping labels,after ship returns are expenisve

Oct. 16, 2019

This app has simplified my return process. It's highly customizable and I am currently using it for free.