AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,385
chart
#869
All reviews
Rating Breakdown
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April 1, 2017
Less Limitations on the Rules for Returns - other apps make you use their rules so works great for us.
Feb. 19, 2021
Customer service was great! Glad that the app is adding new features to the platform. Return Center has been very useful and easy to use in resolving customer service issues.
March 31, 2017
Easy to set up, I think it will save a lot of time and as automated no need for emails back and forward. Looks good having a Return Centre added.
March 23, 2017
Excellent app. No coding needed and works right away. Suggestion: Please create a functionality to allow Customers to upload a picture of their damaged or defective items as proof.
March 22, 2017
I can not thank the support team at Aftership enough for working through all the questions and the special request that I have had for both the new returns app. The Aftership returns app offers a clean user interface for my customer to process returns request. I can't wait till they get the added features up and running for further customization. Keep up the great work Aftership.
March 22, 2017
This is very great app working perfect, only need variuos changes and all other features working perfect
March 17, 2017
Tried this app and it's well designed.This is going to make it easier for my customers to process any returns that they need to process.
March 15, 2017
Super easy set up and a fantastic app idea! Return policies are already written out so you can leave as is or modified. This will be a real time saver if returns are requested! Thank you!
March 15, 2017
Great App! Does just what I need it to do-Cool Thanks www.mysexywaist.store
March 13, 2017
I think the AfterShip returns centre is a breakthrough for our store returns process. Finally a system that can take care of what was otherwise something that required a lot of our time and attention with talking the customer through the returns process and following up. We can now relax and have returns taken care of. I just wish that there was a way to integrate it with our Etsy store too! :)
March 12, 2017
Simple to set up. So far, so good! Seems like this will be a great application to simplify one of the most important parts of customer service.
March 11, 2017
As a new shop I was completely lost on how I would do Returns This App solved my worries. Easy to Set up and easy for customers to do returns on their own. Thanks
March 10, 2017
I use the Aftership tracking app and am very happy with it so I was inclined to add this app without hesitation once it came out. It solves a major pain point for me - managing returns. I installed it last week after making some minor changes to the default text. So far I've had no issues with it. Aftership has been very receptive to my suggestions on how it could be improved from a branding perspective. I recommend this app.
March 8, 2017
Great app. Very helpful to bring more customers. Highly Recommended to all business owners. Get it free app now.
March 8, 2017
To date I'm please with Return Center. I did a test run and it workes flowlessly.
March 6, 2017
This app does just what it says it does, plus it's free. I'm very happy! Now my store's returns process is organized and functioning as it should. My customers are clear on how to return items and don't normally feel the need to email me and ask what to do. I like the fact that everything is documented and professional. I had one small issue, and it was resolved right away. Their customer service is excellent. Thank you!
March 6, 2017
best returns app im looking for. A Great extension after " Tracking & Delivery Updates by AfterShip " App. You create a Returns page that includes returns policy, instructions, Q&A, Rather than a page with just 2 text boxes. the content is customisation. Simple Straightforward Returns Process, Check out https://returns.aftership.com/rytrend.com oh, the only downside is you cant create Custom URLS unlime their " tracking and Delivery" app, you may have noticed from the link .. its a seperate website But the The developer responded quickly, listened to my suggestions and made some improvements and is in the process of adding the Custom URL Feature. test it out at my site Rytrend.com, tough you will have to buy something first :-)