AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,385
chart
#925
All reviews
Rating Breakdown
Review RSS Feed
Oct. 22, 2017
Good about this app: 1. have own subdomain URL for the return page 2. Absolutely free! 3. Easy to follow instructions for customer 4. Providing a link for return on shop gives customer more confidence when making a purchase decision. Suggestion: 1. Provide a place for the customer to submit returning item shipment track number. 2. Good to have exchange instruction template.
Oct. 21, 2017
Makes handling returns very easy, and compares favorably with other return applications.
Oct. 20, 2017
Super easy to use and track returns with this - it integrates perfectly with Shopify
Oct. 20, 2017
I think its a great app that helps me to easily offer return options www.nguweedshirts.com
Oct. 19, 2017
This app is nothing but Lit! Great service & very reliable. Highly recommend it. - Team Lit-Projexx -
Oct. 19, 2017
One of the best Return Management Plugins ever created in Shopify. Now the Team is hassle free with the support of this tool. Returns have now been automated with AfterShip Returns Center and have now reduced additional manpower for managing returns. Thank you Team for this wonderful tool!
Oct. 18, 2017
On a basic level its a great app - it makes a streamlined process for customers to process a return on their own. However there are some missing key features that are lacking: 1. You cannot make custom emails. The ones they've written do not look professional and at times had poor grammar. 2. Not possible to process an exchange (maybe your customer got the wrong size, a faulty product, etc.) 3. You cannot create a set of custom parameters based on circumstances. For example you cannot specify how returns are handled for international purchases, purchases of items on sale, etc. 4. The it takes you to an outside page rather than allowing it to be done within your page. Some main updates would make it a great app, as the integration was quite easy and straight forward to use. RARR Sportswear www.rarr.com
Oct. 18, 2017
This greatly eased the burden of starting my first online store. I figured developing a returns policy would be a headache, but AfterShip made the process simple!
Oct. 17, 2017
Definitely is a game-changer for my customers and site. This app is easy to use, very intuitive and most importantly, great support available!
Oct. 16, 2017
Definitely is a game-changer for my customers and site. This app is easy to use, very intuitive and most importantly, great support available!