Riskified
Riskified Fraud and Chargeback Protection on Shopify
Rating
4.6
feedback
45
chart
#5,923
All reviews
July 29, 2014
A perfect app. Riskified has saved me countless times both with orders that seemed legit and turned out fraud and with orders that seemed suspicious and are legit. We wouldn't have a webstore without it. Justin Machus www.machusonline.com
July 3, 2014
I would strongly recommend Riskified to all merchants as an added tool to prevent fraud. With different payment tiers that fit each merchant, Riskified is a cost-effective solution to reduce fraud and maximize order conversion. They take the guess work out of fraud screening and reduce inaccurate order reversals (orders that are reversed because they might be fraudulent, but are not).
July 1, 2014
Fabulous App!! A definite must have for anyone using Shopify! Easy to Install. Support is great and quick to respond! Credit card fraud is serious business in the ecommerce world. Whether it's taking a financial hit in chargebacks or the double loss of losing our inventory in a fraud order, there is so little, if any, protection for us and we always lose to the credit card companies and the thieves. I've had an online business since '97 and I'm thrilled that there's someone finally watching out for us! Thank you!!
June 12, 2014
Brilliant app! I don't need them every day, not even every week, but when I get a transaction that is flagged as suspect for one reason or another, I can hand it over to Riskified and let them take all the worry. I can't lose! If they won't take on the risk, then I don't have to pay them and simply refund the customer. No Risk there. Otherwise I pay them a teeny percentage of the order value and they take all the risk. No risk for me there either. This is what's known as a Win-Win. As a small business with small International turnover for large price items, just one or two fraudulent orders would kill me, but now I don't worry. And there really is no one else out there that can help us in this way. Trying to get an honest assessment of the risk in any transaction is virtually impossible, and yet here come Riskified and they manage it over and over. I highly recommend. Ask me if you have any questions about what I've said, these guys changed everything for me.
June 10, 2014
Riskified is just what the doctor ordered for our store. We ship across USA and fraud is a very real danger for us. Our product lends itself to gifting so typically we get a high number of orders which are ordered using a different address and ships to another address. With riskified's help we are able to ship our orders without hesitation. When there have been claims, they have been quick to refund us entire costs. I recommend Riskified to anyone concerned about not getting paid by customers.
June 9, 2014
We deal with a lot of online orders in our business and using Riskified gives us total confidence to ship orders quickly and efficiently and we are able to serve our customers better than ever. If you use Shopify this is a "must-have" app. Their customer service is amazing and we always receive a fast and courteous response to any questions we have. Highly recommended! Josh Leica Store Miami www.leicastoremiami.com
June 7, 2014
A great application that is highly recommended for any store! Great service and helps protect us from potential fraudulent orders which we've unfortunately experienced before we started using Riskified, but since then we've been able to authorize orders with ease.
May 23, 2014
Riskified is the BEST tool that has been added to our business in years! Riskified has freed up hours a day and has given us peace of mind. The app is easy to use and the staff are a great pleasure to deal with. Chargebacks are dealt with quickly and without hassle. I would highly recommend this app to anyone running an e-store. A++ for the Riskified team!
May 20, 2014
Very great app! You'll never lose a charge back again! Team is very prompt and helpful. As long as we have a retail store we will continue working with Riskified!!
July 27, 2015
This App has saved us from EVERY chargeback we've had. The software really knows how to detect a fraudulent order. Service is helpfull, reponsive and quick. Very recommended!
April 27, 2014
We are a small shop and checking potential fraud, trying to recover actual fraud and answering these types of questions, is not just extremely costly to us in $ terms, but uses time and resources that we can use better for the real work of the store. Riskified is the solution. We are confident that approved orders are just that and rejected offers are not filled. We have never had a charge-back since we started using Riskified. Well done and thank you.
March 26, 2014
Riskified allows us to sell internationally without hesitation. After several very large chargebacks by individuals who had stolen credit cards throughout Europe, we needed a solution. Riskified is very high-tech and very easy to use. With one click you submit your order and await their friendly staff's risk analysis. Once you have that, you are in complete control and can choose to ship or cancel the order. We love having this extra layer of security.
March 15, 2014
If you're a business going online, Riskified is a MUST-HAVE Asset. We started solo without Riskified and had chargebacks that bit deep into our margins. Considering Shopify in general does not support Verified by Visa or Mastercard Securecode, we could never win the chargeback case with our merchant provider. Thanks to Riskified, we no longer have to worry. They do a great job evaluating the transaction and if there is a Chargeback they get the funds back to you as promised. No Gimmicks, support is solid and this company is the best company I have ever dealt with in so many years. A HUGE sigh of relief for us. We can now focus on making money rather than risk losing it to fraudsters on the Internet. Pay the extra few percentages...in the long run it saves you stress and dreaded chargebacks. Great job guys! Team Fragancebuy.ca
Using app
3 months
Total reviews
1
Average rating
5.0
March 4, 2014
Wonderful! I only have used this for a couple of my orders that looked sketchy, but it was so nice to have an option instead of bothering the customer with verification questions or declining what could be a good order. Riskified takes the guess work out. Guarantees your money and only charges a small fee for this. Chargebacks would cost a whole lot more! I highly recommend this for every online merchant!
Using app
About 2 months
Total reviews
3
Average rating
4.3
March 4, 2014
We ship worldwide, and this has caused many problems for us when it comes to fraud, this app is great and is definitely the answer. We were skeptical at first, however it has proven useful time and again. The pricing is extremely reasonable and is well worth the minor percentage compared to hundred's of Euro's.
Oct. 24, 2013
Great product. The extra peace of mind we get from the guarantee on our orders is incredibly valuable. Would definitely recommend this app.
April 3, 2013
Riskified has greatly reduced our order vetting and processing time. We do a fair amount of international transactions and Riskified provides a necessary service for our business. Their customer service is top notch to boot.
April 2, 2013
A very large percentage of our customers are international. This app has been a great addition to our site. We can now make better informed decisions that allow us to ship with even greater confidence. The team at Riskified has been helpful and available. We're very happy with the app and the service!
Dec. 20, 2015
Riskified provides an essential component in the e-commerce arena: risk assessment and fraud protection. Prior to implementing Riskified, fraud was a big problem for us, and manually inspecting each order was consuming a significant amount of my team's time and energy. Riskified has solved that problem and alleviated our concerns in one fell swoop, leaving us free to do business without wasted time or concern for risky transactions! Now, with the ability to control payment authorization and acceptance based on their risk assessments, I don't have to worry about refunding fraudulent transactions as those payments are never even completed! If you have any problems with fraud or have ever had chargebacks, I strongly encourage you to give Riskified a go!