All reviews

Rating Breakdown

  • 5
    98% (4,547 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2022

Really use to use! This app was just what I was looking for and Abbie provided excellent customer service.

Using app

11 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Nov. 4, 2022

I like the support and working of this app. It is the one of the most stable app to use for making pop up on the shopify store.

Store

Turaja

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you like our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

5 / 5 Share

Nov. 3, 2022

Lance was awesome! He helped me remove the Rivo tag at the bottom and even helped me understand how to update my Favicon!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Nov. 3, 2022

I switched to this app for email pop-ups because I didn't like my previous one! Great customer service! Definitely recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for switching to our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Nov. 3, 2022

customer support is amazing. Abbie was a pleasure to deal with and helped me get set up. the app is easy to set up and customize

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Nov. 3, 2022

Customer service is the best I ever had! Lance was so helpfull giving fast solutions to any questions I had. Absolutely love this app! Thank you Lance for your professionalism, for giving the users a great experience, and also for making it fun! This is exactly the app I was looking for. I'm so exited to use it on my holiday campaigns.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

We're so pleased that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 3, 2022

Yaci was so helpful and kind! Loving this app already sems easy to design and integrate into our website. The chat was quick and easy.

Using app

14 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Nov. 3, 2022

Great response time. Fast solutions. This is a great app! Thank you Arianne for your professionalism and you help! Very excited about using this app for future marketing campaigns!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Nov. 3, 2022

I just installed the app, but so far so good! They removed the branding and enabled custom CSS right away for me with virtually no hassle. I'm looking for more of a sale promotion popup, but I think with some customization I can do it all myself for free!

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We love helping businesses like yours and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Nov. 3, 2022

I have just added the app to my store but so far the customer service is excellent. So far so good.

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! ✨We truly appreciate you choosing our app and are so grateful for your positive feedback! If you have any questions or experience issues along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 3, 2022

Good app, Pete from customer support is the best. It's a pleasure doing business with the best in the industry

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you are happy with our app and support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Nov. 3, 2022

Great app! :) Super friendly advisors, so far, so good! Would definitely recommend to others!!!!!!!!

Store

ZOAH

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Best wishes, Kevin

5 / 5 Share

Nov. 3, 2022

Lance was extremely helpful, he went the extra mile to help me with me website and I’m super grateful!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 3, 2022

Customer service on point, very helpful. also got features added for free by asking! EVERYTHING YOU NEED!!! Try it out! you won’t be disappointed

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Your positive words mean the world to us! Thank you so much for the excellent feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 3, 2022

I've looked at various pop up apps and this looked like the best design. Very easy to install and the support from Mica was the best I've ever received, from any app, on Shopify. Very impressed so far

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

4 / 5 Share

Nov. 3, 2022

This app was really easy to set up and I had amazing help from Pete when I need to ask a couple of questions. Very helpful and quick to respond.

Using app

42 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 😃 All the best, Kevin

5 / 5 Share

Nov. 3, 2022

Great Support. Really nice people and a lot to configure. It does really make you happy, playing with all the settings to perfectly make your pop up fit into your store!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 3, 2022

Great support! Cool app. They are a bunch of hard working people. Remove their branding for free and was there to answer all questions.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

Nov. 2, 2022

Helpful customer service, lovely chat and offered some great advice on what to add to my store, beyond impressed and happy with the service From PAUL ❤️

Store

Maiwrld

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 2, 2022

I just installed the app and I had to get some help, the response was immediate and beyond helpful!. The app is also very easy to customize, I love having the options to change fonts and colors to match those of my website. The technician that help me was knowledgeable and creative, definitely recommend this app :)

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app, and we're so glad that you are happy with our services! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to assist you. 😊 All the best, Kevin